Shoppers Drug Mart

Shoppers DELETED MY REVIEW.the pharmacy is awful.they are rude and condescending over the phone and will completely talk down to you.told me to just go to emergency room instead of giving me my medication for asthma.claire and kuun are the pharmacists who acted like i was stupid when i couldn’t breathe

Been here twice now and both times they gave me the wrong information. All employees are rude, not trained well. Moreover, they are misleading to the customers.

They lost my prescription. They had it in their hands and told me to come back later to pick it up. When I came back they had lost it and they had no record of it. Crazy! I will never use them again nor will I trust them with my health.

This afternoon, seven people behind the counter, 5 people lined up and took 10 minutes to pick up prescription. This being the second visit of the day after being told prescription wasn't ready 45 minutes after the stated time for pick up. I don't need to hear from the owner with platitudes, just get the staff off of their high horse and actually make an effort to service the customer. Very simple concept, even easier to enact. Be better. Like Mackenzie, she's got the right idea and approach.

GREAT staff, GREAT service, and very cheerful. Love the sales, but you need to go early, or you will miss out.

I will never use this pharmacy again! They told me prescriptions would be ready at 6: 00. I came at 6: 30, not ready, I left and came back, was told they are ready but someone is checking them. The person doing the checking took a phone call, and an in store customer. I said "excuse me, could you please finish my order, I've been waiting a long time". She was rude, defensive and
argumentative!

I went there for a couple items and decided to check out the make up aisle. The lady working in the makeup section was talking to a lady in an aisle and then asked her to come over to the other aisle (to keep an eye on me) the customer was confused and the worker said out loud that she wanted to make sure I didn’t steal anything. Not a big deal, I know that’s a part of their job but I found it incredibly rude. I’m not sketchy looking, well dressed and professional and it kind of hurt my feelings to be honest. I think there are plenty of drug stores that all have the same items so I won’t be returning

Good reviews from this pharmacy relate only to what was many years ago! For a very long time this pharmacy has disgusting staff! This is the worst pharmacy in the city, only those who do not know buy in this pharmacy! All locals avoid this horror!

This is the most disgusting place in the whole world! Racists work here! I was rude, I was insulted repeatedly! They insulted me on racial basis, and I was polite until the last moment! I write a statement to the police that I was insulted, for 4 weeks they promised me every day that the medicine would arrive tomorrow, the medicine was urgently needed for a 2-month-old child! Then the prescription was completely lost, and the pharmacy worker just sent me and told me to never come back!

I have never been so insulted in my life! I wrote a complaint to the central branch! They are the rudest employees I have ever seen! Terrible staff! There are empty shelves and no goods!

We’ve been using this pharmacy for a couple of years now and have never been very happy for a number of reasons. The biggest problem seems to be their billing system which often doesn’t get our insurance info right. We are also often left with the feeling when filling and picking up prescriptions that we are a nuisance or bothering them. The most recent issue is they called me to tell me (with a bit of attitude) that they can’t get my most recent prescription. I asked if they could order it in and was told no. I checked two other local pharmacies and was told no problem, they had it in stock. My wife and I won’t be back.