Small's Tile & Flooring

Dealt with Shelly today, she was extremely friendly, knowledgeable made finding tile for our bathroom renovation quick and easy. I'll be back for the next bathroom reno.

Tons of selection for flooring. Their pricing was cheaper than I was expecting.

We have been working with Smalls Flooring for all our flooring and tiling needs. Their service, knowledge and professionalism is outstanding and is up to the task of satisfying our clients.
Our projects are all completed in a timely, professional manner and the follow up service is exceptional. We consider them an important trade partner and would have no hesitation recommending them.

We visited Smalls on a Saturday to purchase our tile, hardwood flooring as well as glass tile.

We were neither greeted nor helped the entire time we were there. There were only two groups in the store at the time, us and one other group and we were completely ignored for the duration of our visit.

We were also in view of their staff in many instances since we had to cross paths. Still nothing from their staff to see if we needed any assistance.

Terrible service. Would never give my money to a business that runs in such an unprofessional manner.

Edit: We started our visit in the flooring section spending time comparing colours of flooring and then moved to the tile section, which is where we saw the staff.

As we were not acknowledged and did not feel welcome. We cut our visit short.