Smartt

I highly recommend Smart for their outstanding tech support, excellent customer service, and unwavering reliability. I've been a satisfied customer for many years, and their consistent excellence has made my online experience seamless and stress-free. A top choice for anyone seeking reliable internet services.

Our hosting company has been using Smartt as our colocation provider for 14 years now. Their service has been outstanding - every aspect has been run with extreme professionalism. There has been an absolute minimum of downtime over the years and in the few cases where outages took place (which I can count on one hand), Smartt's staff were efficient and competent at their side of the process: troubleshooting the problem, identifying where the issue is so it can get fixed ASAP (usually in these things the issue is external/upstream), working with their vendors to fix it, and - most importantly - communicating clearly with customers both during the incident and afterwards. It is this attention to detail and process that sets Smartt above many other providers out there. If you are looking for a technology partner you can trust to be competent, knowledgeable and professional then Smartt is an excellent choice!

We have some rack space set up in Smartt's Colocation / Data Centre for several years now. This was set up to assist with Disaster Recovery options for an Architectural Design Firm, and has worked out well.

Pretty much no downtime, and Smartt is always giving notice of maintenance windows or upgrades. Their onsite support is responsive, and willing to assist with a physical hand / eyes if needed.

I would have no hesitation in recommending Smartt for their COLO services or even exploring their other hosting services and internet. Many years ago, I was an early customer of Smartt, and it was great to re-establish the relationship again!

We are a multi-nation company with a local presence of 50 staff. Downtime and technical issues with email, etc.is not an option for us. We've been using Smartt for our business services for 15+ years and the service has been rock solid. Smartt is always transparent in updating us about any upgrades and enhancements to the service.

We have only needed to use support a few times in all these years and they have always been quick and professional in their response. This is a company with integrity.

We have been with Smartt for our internet and email hosting for many years, highly recommended.

The Tech support team are very good at getting to the root problem of web based problems for my email and website and solving the problems promptly.

This is the second worst web hosting and URL registration service that I have ever used across my 20+ years career. The service is so bad I cannot any under any circumstances recommend it. Stay away from this company!

I have used Smartt as our personal internet provider and email for years, excellent service, knowledgeable and able to talk to a real person whenever I call! Recently I asked Smartt to develop a new website for a non profit organization I co-chair (equestrian content). Martin Wong (Chief Marketing Officer, Smartt) first walked us through the process so we clearly understood what was achievable with our budget. Dishant Saini (Smartt Digital Marketing Specialist) then worked with me to create a website that would incorporate our ideas with their marketing design expertise. No detail was too small. Great experience, great partnership and most of all Dishant (and Smartt) were dedicated to establishing a strong online presence for our organization. On time, on budget. Highly recommend Smartt