SoundsGood Auto

I phone them in the morning to book an appointment and they took me in right away. Excellent people excellent service I recommend everybody to go there

Best experience replacing the sound system in my RAM Promaster at the Coquitlam branch. From the first impression, professional advice, dealing with after installation service, all five star experience. Mike, the manager was above and beyond expectations. He sets an example for how a manager should be! I warmly recommend.

Very accommodating, knowledgeable and honest! They did a Really clean and professional alarm install for me, I’d definitely recommend them!

I was looking into getting a remote starter installed because I'm moving to Southern Alberta in the next couple months. I was helped by Jack, who was very knowledgeable about the remotes and suggested options for me, ranging from low to high. He was informative, friendly and not pushy at all! On the day that I took my car to get the remote starter installed, I was helped by Mike, who did the installation for me. Mike was very friendly and explained thoroughly on how to use the starter. Overall, this was a very good experience and I would recommend SoundsGood to anyone!

Thanks Jack and Mike for your help!

Exceptional service! Jack had me scheduled in within a couple of hours, clean install, followed by a valued and thorough instructional demo the dash-cam app.

Jack's knowledge and professionalism made the process smooth.

Highly recommended!

John.

If you are car stereo nut like me this is the place to go great group of guys and and very well knowledgeable if you have questions about car stereo these are guys clean install pictures to come and they have a wide selection of stereo equipment and also marine audio as well nice and clean store

Between the owner and the guys I've never experienced better customer service. These guys are beyond recommendation.

A very good shop for all your automotive audio video needs. The guys are knowledgeable and not into pressure sales tactics. They did a great job on my car stereo replacement and stand behind their work. I highly recommend for those who need car audio or video services.

Wow. I finally found time to drop this well deserved review for our Nov 2021 Install.
We showed up at their Coq shop with all our own equipment. They were so courtious just the same!
Mike took care of us. Installed the C5500NEX into our FordF150 without issue. We were so pleased with the service and how polite all the staff were when we were in the back checking out the deck installed. Mike ran through all the functions and showed how to Link up phones to the unit, then ran thru all the How To's. Thanks Again Mike, greatly appreciate the job your Installers did. Have had zero issues with the install thus far. Happy New Year! All the Best in 2022.

Super friendly team and helped my husband out with a 15 year old car alarm system (they actually had the part I needed!). Amazing service.

I went with my Buddy to pick up his car after this business put in a command start for him. The manager is a really great guy. I told him I was interested in upgrading the sound system in my 2012 Jeep Grand Cherokee Overland.

They knew I was not ready to buy, but spent the time to show me the options I have available to me and than suggested the best package that would do what I want.

My roomate has a system that is totally hands free, he can speak to the system and it does the rest, texts, talk answering or making calls and does talk to text if he wants.

They have lots of speaker systems and decks to choose from and do alm the installations required in a very short time. I got a price that seemed more than fair and once I am ready I will definately do it there.

If your in the market to upgrade your stuff and live in the area, give them a shout. I think you feel comfortable dealing with them and my Buddy Rick, swears by them.

Thanks for the no hassle customer service today! Will be back for a dash cam for my new car, when it arrives.

Had a consultation about a multimedia unit and Mike was very friendly, kind and helpful, he provided a lot of valuable information about was I was looking for.
I will come back in the future for sure.

These guys came recommend by friends and
and they were right, they know there stuff inside n out, came up with a stereo system in my budget and did a professional install. Support local and get quality!

Absolutely, hands down, some of the best customer service I’ve ever had! Keith and his team were amazing, prices were great, and the install of my new Sony deck was quick and went without a hitch.

Keith helped me sort through the best features of each stereo to ensure I got exactly what I needed, made sure I knew all the features of my apple CarPlay stereo, and the team installed everything including an HD backup camera so I can see safely when I’m reversing. They balanced the audio from the speakers so that it sounds amazing!

Thank you everyone! I’m in love with my new stereo and it definitely SoundsGood!

Awesome shop to deal with. I had a ceiling speaker to replace and had previously tried the big box guys, Best Buy and Vision, who were completeley useless. Sound Good was so efficient and inexpensive and they replaced my speaker right away. Total pros. Thank you.

Got my headlights done here twice service was fast, quck and honest both times. Would come back again.

Excellent car audio store. They truly try to grow the car audio industry up in Canada and not just try to push expensive gear at you

Mike was very helpful with finding the problem with my dashcam and fixed it quickly. Knowledgeable, friendly, excellent service. I would recommend SoundsGood Auto to everyone I know.

Wow! These guys really know car audio. They were so friendly and knowledgeable it was a pleasure to deal with them. Big thanks to Mike for all the advice. They installed my new deck and tuned the system perfectly, and I couldn't be happier. If you want the best advice on customizing your car audio, this is the only place to go. Highly recommended!

I came by with short notice and both Mike and Neil were professional, quick and generous. I would definitely come back.

They did an amazing job on my ‘04 Acura TL, helped me pick out a unit that looks and sounds amazing. The staff are very knowledgeable and very polite and made the whole process of getting a new stereo astonishingly easy!

The guys at SoundsGood took great care of me. They went above and beyond my expectations. Their customer service is barnone and they make sure that the work they do is done correctly, and the best way possible. I can't recommend these guys enough. Definitely coming back to SoundsGood next time I'm in need of anything audio related.

These guys are awesome. I had just a quick fix but Mike knew exactly what the problem was and hooked me up like it was nothin. I could really tell they love what they do and I don’t think I’d go anywhere else for any future issues or purchases

Can't say enough good things about SoundsGood. Amazing customer service, quick work, and they do a quality job. I called them with a problem on a new car that the previous owner left me with and they were able to assess my situation and fit me in to get it fixed right away. The team knows their stuff, and Mike was a pleasure to work with. 10/10.

Had a great experience with Shawn. They installed a CarPlay media system in my car and it had some problems with it about a year later. They were able to get it fixed within a matter of hours without and hassle. Didn't even charge me for it as it was replaced under warranty with no questions asked. Great service. Thanks guys!

Really positive experience. Staff was knowledgeable and friendly, would highly recommend for any car audio needs!

Really great staff, super helpful, knowledgeable and professional, and very reasonable pricee. I will definitely be going back for any future audio needs.

Great group to work with, always send my customers to them or even get products from them. They're all very knowledgeable and helpful. Easy to work with and very good and quick service. Thanks again, see you soon!

I’m a big audio person & the radio just doesn’t cut it. I need the variety of podcasts, music, audiobooks etc. Not to mention my Bluetooth wouldn’t work so I couldn’t answer calls which is my go to place for catching up. My Subaru Outback was tricky to wire in a new deck but they did it! I enjoy driving again & having a seamless audio experience using apple car play.

The moment I walked into the shop I was greeted with great enthusiasm and kindness. The staff here are wonderful and never treated me like I was a "women who knows nothing", which I do get ALOT at most auto places in general. I don't usually write reviews but I felt like it was important as I really felt well taken care of and the customer service was amazing! Mike, the sales guy, was patient and knowledgeable and gave me many choices and options to work within my budget and he really listened to what I wanted. I had a Kenwood deck and back up camera installed and I am more then happy! Dont hesitate to check these guys out as they really know their stuff. I left the shop with a smile on my face

Great customer service, great guys, always there to help out, Shawn, Mike amazing people, will always be going to them 100%, highly recommended,

The staff hear really know their stuff. I brought my older Jeep in to have an alarm put in and suggested a few bro chose from and let youvpicj the one you like the best.

Thanks Mike. Love my new alarm

SoundsGood is such a great small business to support. Their customer service is amazing, their staff are very kind, thoughtful and helpful. I had a fantastic experience with them. Mike was the staff who installed my radio into my Honda CR-V and I absolutely love it! He also re-did some upholstery on my arm rests and now I can happily say that my car is perfect - thanks to Mike. I would recommend SoundsGood to anyone and everyone who asks about stereos or upholstery. Please consider helping out a small business, especially with the challenging times we are currently living in. Thank you so much to Mike and his team for your professionalism and kindness.

Everyone is happy to help. They installed an alarm system in my Class B rv. If you have a bigger vehicle I suggest going straight to the Coquitlam location. I tried the Burnaby one, they only take cars and SUV.

About three years ago, I had a stereo deck, front speakers/tweeters, an amp/subwoofer installed at the Burnaby location of Sounds Good Auto. I bought the Kenwood deck and installation kit from the shop but had previously purchased the other items. The installation came to about $1100, which I thought was a high price. The salesperson wasn't very friendly and had a bit of a "cool guy" attitude. In the end, I was satisfied with the installation work, but the deck was glitchy for all three years of owning it. I take it back because I didn't want to deal with the "cool guy" again. Fast forward to the present day. I bought a new car and wanted to install a subwoofer and amp that I had purchased. The amp came complete with an eight gauge wiring kit.   I decided to go to the Coquitlam location of Sounds Good Auto because I thought they might be a little more friendly than Burnaby. I brought in my car with the sub, amp/wiring kit for a salesperson named Mike to take a look at and give me an estimate.

He looked over the gear and belittled the amp and installation kit; he said the subwoofer was OK and the enclosure would do. Mike said that my eight gauge wire was cheap and not safe. I said I was OK with the installation kit that I had. The amp/installation kit's rating on Amazon.ca was 4.3 stars from 848 reviewers. There wasn't one review mentioning that the wires weren't safe or had reported any electrical problem. My sub was only 200 watts, so that wasn't a concern.

Mike took me back inside to breakdown the installation costs. Even though I wanted to use my eight gauge wire, he added an eight gauge wire for $60 to the estimate. Next was misc. Shop materials that were totalling  $60. I didn't need any other materials. They were all in the installation kit.

Here's the kicker. Mike said that it would take six hours to install my sub/amp at $120 per hour for the labour. He read out the total with taxes, and it came to $940.80 and asked if I wanted to book an installation time. I thought that he was joking, but he wasn't. His face was serious. My sub/amp is only worth around $300; I asked for a printed copy of the estimate.   I don't know if Mike was having a bad day, didn't like me, didn't want my money, or thought my intelligence is under average, but I left the shop baffled and felt insulted. I contacted two other professional installation shops with one quote of $300 and $350 from the other. Both shops quoted three hours for the labour, not six, which is ridiculous. I went to the first shop for the installation they used my installation kit without any concerns or objections. It's been one month now, and my car hasn't burst into flames or has had ANY fuses blown or other electrical problems. The sub sounds fantastic.

These rocket surgeons will try to sell you a trip to Mars, with a couple of days along the sandy shores of the moon.

Make sure you ask for Mike in Coquitlam, and Reuben in Burnaby. These guys really know their stuff well, and will provide you with the utmost honest service.

In closing, how did I get a stereo deck (billed $140 from their shop and has a lot of wiring to be done), front speakers and tweeters, the same sub/enclosure plus a similar amp installed for $960 and then my main man Mike, was trying to sell me a  $940 install for same sub/encloser and a similar amp for almost the same rate?

It doesn't make any sense. Really!

Many people take advantage of others that aren't familiar with some specific area of knowledge or subject.

These salesmen enjoy
talking over peoples' heads with their garble,   to confuse customers to make them think they have to buy something or they'll have a big problem in the end.

There needs to be some kind of standard in this type of business.  They are not mechanics, or have gone to a technical school to receive a degree in wiring car stereos.

Please don't waste your hard earned money with Sounds Goods? , and do your research beforehand, so that you don't become another victim.

Or.you can just throw your money away.