Spectrum Health Care
7 reviews 1080 Howe St #702, Vancouver, BC +1 604-681-1080 spectrum-health.net suggest an edit
06 August 2023 5:53
Been going 25 years and they dumped me as a patient. These doctors at the clinic have just become big business.care for money, not patients.
30 July 2023 12:00
When you call the office expect to be on hold and wait 15 mins for someone to answer even when you call in the morning as soon as they open.
The office takes 1 week to fax a prescription to your pharmacy.
This office has poor communication.
The office takes 1 week to fax a prescription to your pharmacy.
This office has poor communication.
18 July 2023 16:47
If you call this office to book an appointment or to get a prescription refill faxed to your pharmacy, expect to wait 15 mins even when you call in the morning as soon as they open. I’ve had my call dropped continuously. This office has poor communication and resources.
25 June 2023 17:53
Not one to leave reviews, but after around 4 years with Spectrum Health the negatives far outweigh the positives. Will be leaving out names for the negative part for anonymity/privacy purposes.don't want to cause any hate just making people aware of what they're getting into here.
Two doctors in particular (both my main doctor and their fill in doctor.because my main doctor is never there) become defensive, dismissive, and rude when you try to ask questions regarding your diagnoses/health concerns/how things work. When they feel that you are asking too many questions or you ask something that they aren't sure about, this is when the behavior starts, and I end up leaving appointments stressed out. I understand that the healthcare system is strained right now and times are tough, but this kind of behavior happening so frequently makes it more and more difficult to sympathize, especially when you aren't extremely familiar with the healthcare system in Canada and all you are trying to do is gather information. There have also been instances where my doctor has told me "there is nothing we can do about this" or "you're fine", only to see another doctor and be referred to a specialist because there are issues going on.
Going to use names for the positive stuff. HUGE shoutout to Dr. Little! He got me the help that I needed after 7 months of being told by the two doctors (mentioned above) that I'm fine and there is nothing wrong when there was definitely something wrong. I'm finally feeling much better. Would love to be his patient! Also the receptionists get a bad rap but they have always been helpful and courteous in my experience.
Two doctors in particular (both my main doctor and their fill in doctor.because my main doctor is never there) become defensive, dismissive, and rude when you try to ask questions regarding your diagnoses/health concerns/how things work. When they feel that you are asking too many questions or you ask something that they aren't sure about, this is when the behavior starts, and I end up leaving appointments stressed out. I understand that the healthcare system is strained right now and times are tough, but this kind of behavior happening so frequently makes it more and more difficult to sympathize, especially when you aren't extremely familiar with the healthcare system in Canada and all you are trying to do is gather information. There have also been instances where my doctor has told me "there is nothing we can do about this" or "you're fine", only to see another doctor and be referred to a specialist because there are issues going on.
Going to use names for the positive stuff. HUGE shoutout to Dr. Little! He got me the help that I needed after 7 months of being told by the two doctors (mentioned above) that I'm fine and there is nothing wrong when there was definitely something wrong. I'm finally feeling much better. Would love to be his patient! Also the receptionists get a bad rap but they have always been helpful and courteous in my experience.
24 May 2023 8:47
I have been going to Spectrum health for over 15 years now. Words cannot express the amazing team of health care professionals that they have there. My doctor - Dr. J. DeWett hands down is the most amazing doctor with a beautiful soul. Like him all the doctors and staff at the clinic are genuinely so kind, so compassionate, they show genuine care and love for all their patients. This clinic does not get enough recognition for the amazing work that they do on a daily basis. Thank you for all that you do! The care and support that you have provided to myself and to others does not go unnoticed. Your team and the service that your provide is par excellence! Kudos to all of you and god bless you for the amazing work you do.
21 March 2023 7:16
Spectrum health is excellent! I have been having a great experience with them. Staff is very helpful and organized. Dr Anderson is stellar! Very pro active in trying to help you. I was used to always having to advocate for myself and was the first in time in a long time that a doctor listened and worked on a plan with me.
13 February 2023 15:02
I have been a patient of Spectrum Health for many years, and I have always had a positive experience. My primary doctor is Tinus Wasserfall, but I have also seen Dr. Hedgcock and Dr. Gross for urgent care during Dr. Wasserfall's absence. All have been wonderful. I have also had great experiences with NP Bonnie and RN's Jennifer and Emma. A lot of the reviews here talk about a negative experience with the reception staff. I guess I've been lucky because I've never experienced that. Overall, I am very happy to be a patient of a practice with a focus on gay men's health. I feel safe discussing all aspects of my life and health concerns there.