07 October 2023 5:07
Squamish insurance were very helpful in sorting my insurance quickly and efficiently. Jacob stayed late at the end of the day to help me and was very knowledgeable.
20 September 2023 3:04
Top notch customer service to assist us with our home insurance policy that we had a very short time to renew. We appreciate the prompt response we got from Jacob and that he made sure we had the coverage we needed for our home. Thank you Kawkab and your team for looking after us!
23 August 2022 13:20
Jacob help me in getting my class 5 drivers licence which i’ve been waiting for long. Jacob is very resourceful and helpful person. Highly recommend this place.
17 August 2022 15:34
Jacob was a standout.helping me secure home insurance for a recent purchase in the Squamish area. It was time sensitive and he made it happen in short order. Further to that he identified an error found on my property sales agreement related to the postal code and that my property in fact had a different postal code. After some research on my part.he was correct. That is invaluable as the postal code can dramatically affect ones coverage and associated fees
thnx Jacob and Squamish insurance
07 August 2022 1:18
Thank you Mr. Jacob for clearing the doubts and providing the correct information. I really appreciate his guidance and services. Mr. Jacob is a experienced and knowledgeable person in the field.
04 July 2022 7:33
I came here to get my car registered. I have no words to express the kind of service I received from Jacob. I never had such a wonderful experience at any other ICBC. Awesome experience I should say. Thank you Jacob!
18 May 2022 19:50
Above and beyond customer service. Jacob was extremely helpful, professional and caring when assisting me through a challenging situation. Thank you Jacob for your wonderful work!
16 May 2022 4:47
I wanted to bring the car from Montreal to BC and get it registered in BC. I was so blessed to have all the information from Jacob who was so patient and extremely helpful with his knowledge to help me with the whole process. Highly recommend Squamish Insurance.
11 May 2022 13:34
Jacob was very nice and helpful. We are very very satisfied with his work. He came out and helped us with replacing our bad plates. He made our day. GREAT JOB!
03 May 2022 3:41
Everyone was very helpful especially Jacob Kurian he helped me find the exact policy that met my needs
22 April 2022 5:34
I renewed my auto insurance with Jacob. He was awesome and had an awesome experience. Highly recommend Squamish Insurance for your insurance needs.
15 April 2022 21:11
Came to change my I durante and was helped by Jacob. He was extremely friendly, helpful, and knowledgeable. Highly recommend this place and happy to know I can come here to see him for any of my insurance needs.
15 April 2022 18:54
Bought my renter insurance through this agency a few years ago. Very happy about the service. Special thanks to Jacob who went above and beyond to help me with a refund.
19 March 2022 15:41
I got my custom plate ordered and done at Squamish Insurance. Jacob did an awesome job, the whole process was so easy. Highly recommend Squamish Insurance & Jacob.
16 June 2021 21:59
This place is run by out of towners who don’t care about the Squamish community, residents who have lived here for many many years and deserve kind, friendly service. Almost all of the wonderful old school staff (who actually reside in Squamish) have left due to the rude, demeaning, unorganized management who commute from the city. This showed yesterday when we went to cancel insurance for our deceased love one and we had to wait OVER A HOUR to have the cheque signed. We told them to call us when the cheque was ready as his poor widow (a long time Squamish resident) was in tears from their poor service. They called the next day and said they had the cheque ready, but then called back to say ooops we still need another signature on the cheque so it is still not ready. How does it take 2 days to have a cheque signed? I have never experience poor service like this in my life! If this is the way they run things at insurance offices in the city I really feel sorry for them. They might as well change the name to Van insurance because these people do not care about Squamish residence. Never Ever go here!
05 November 2020 19:40
The laziest, most unprofessional “workplace” I’ve ever seen. Of the 8 employees I’ve seen walking around with coffees, only 1 is actually helping people right now. Everyone else is too busy gossiping or hiding in the back. Meanwhile I’ve been here for 2 hours just to renew my license with only 2 people in front of me. Absolutely horrible.
26 August 2020 4:05
Jeanene was amazing, so so helpful. I had some complications trying to insure my motorcycle and she was beyond amazing - did her research, followed up, and went above and beyond to help get me sorted. Highly recommended.
16 November 2018 14:12
I had been with Squamish Insurance for 19 years. I received my November 1st insurance policy 10 days out. It went from 1200 to $1900. I have not had a claim. I called to speak with them on Saturday several times. My message was not returned. I called on Monday. They acknowledged that was a huge increase and would look into it. ON Friday I hadn't heard from them and called for the manager. They said there was lots of time to get a new quote. They seemed unwilling to acknowledge that it was not a lot of time for me. I've had to take a day off work to find a new insurer. I expect them to contact me before I get a massive increase. This was a very unsatisfactory experience.
23 October 2018 6:13
Some staff are amazing, some are truly truly awful. All have inadequate support and software tools to properly support customers.
I just tried to get my drivers license sorted, and the gentleman explained that I needed two non-drivers license phot ID’a in order to do this. Strange I thought, but okay. So I drove across town to pickup my passport and other ID, return to Squamish Insurance only to be served by a very polite lady who did not need any other form of ID other than my existing license (kind of as you would expect). The gentleman I first dealt with just had no consideration for the time he was wasting for other people.
On a previous visit this gentleman had suggested I fly to New Zealand to pickup some license documentation in order to get things transferred to BC (his only possible solution required multiple days and thousands of dollars in expense). Fortunately a colleague of his was evesdropping and enquired - she ran a 15 second search, found me in the system and resolved my issue in about 3 minutes.
I’m not sure of the guys name but just hope you don’t have to deal with him if you visit.

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