13 June 2023 20:12
The instructor kris Gardner was amazing she made learning so much fun and was very informative I leaned how to save life’s and I’m fully confident now, thank you so much! I highly recommend taking this class level 2 first aid
28 May 2023 20:53
Don’t recommend booking a class with Joyce, rude, unprofessional, and if you have anxiety it will amplify if you have to train with her. She screamed in my face saying that I didn’t blow hard enough on the ventilaton mask and I don’t need to act so “ladylike” when it was my first time in this setting and I was clearly getting anxious from her yelling. She is fine during lecture portions, but during practical portion she is insanely rude. We were tying cloth Bandaids onto our partner and mine was not folded properly and I was trying to figure out how to do so, she ripped out of my hand and said u shud remeber this from yesterday. I was sweating and had so much anxiety from this instructor. Parking is also bad here.
06 March 2023 18:27
While I understand taking a first aid course is a very important thing to pay attention to.it makes it seriously miserable and uncomfortable when you have an instructor like Joyce.
Why In the world do you keep her around when not only has she been complained about before but she continues to be extremely rude and unpleasant towards people that are paying to learn.
She belittes, insults, gives snarky comments, yells at you if you’re a minute EARLY or on time and slam doors in people’s faces three feet away from entering the room. High horse- I’m better than you, attitude.
She kicked people out of the class because they didn’t understand what she was asking/telling them to do. God forbid they have a normal human function and get nervous and ask questions. For a place that specializes in helping others, she lacks all of the above. Clearly she hasn’t been talked to since the last review on her or she just doesn’t care. Disgusting behaviour for someone her age. I really hope you do something about her.
All of the other staff are wonderful and helpful though, so thank you for them!
15 March 2021 4:07
Really enjoyed the learning process and the attention to deal the instructor had

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