25 May 2023 1:28
Our instructor was great and clearly very passionate about first aid and made sure we were well equipped in our recertification.

I saw reviews on the floor and was laughing but now I know what everyone was talking about. If we are expected to be doing scenarios and rolling all over the floor for 9 hours they should either clean the floor or provide yoga mats because it was truly disgusting.
Tips:
- If you have long hair put it in a bun on top of your head or your hair is all over that nasty carpet. Wear clothes you don't care about.
- Actually bring a lunch like they say in the email, we were only given a 30 minute lunch break and two 15 minute coffee breaks and the closest place to eat or get a coffee is a 15 min walk.

Feedback:
-The class should not be as long as it was, it's longer than a work day. For a recertification course especially. The 10+ videos we watched could be sent before hand and the class would be half as long.
-That floor.provide yoga mats or rip that nasty carpet out.
-Include the pocket mask price in the class fee if it's mandatory.
14 March 2023 2:51
Had Joe Chan for Level 1 First Aid. Joe was very engaging and knowledgeable throughout the session. Would recommend him and St. John Ambulance for training in the future.
09 January 2023 3:00
Hi,
Joe Chân was a great first aid instructor. I learned a lot from him. Thank you so much
10 December 2022 9:07
Joe was great, very good at getting us involved and has a great energy and humor. Would definitely work with him again! His explanations were clear and concise and he made the course enjoyable!
03 December 2022 1:02
My instructor, Joe Chan was a great instructor for my first aid class. He made it very fun and engaging. Would highly recommend!
01 December 2022 21:34
Great course and valuable knowledge. Very intense learning, but Monikka was a great instructor.
01 December 2022 3:24
Joe is very funny, engaging, and sweet. He made the experience a great one and is obviously very passionate about his work. Thanks, Joe!
29 November 2022 12:51
Very informative and knowledgeable lecture…presentations and practical work is perfect to teach a new comer. Instructor Joe Chan is a guy with intellectual knowledge and skills. Create fun and learning environment in class
Happy to pass this course and become certified first aider.
29 November 2022 10:56
Joe Chan @ Vancouver Branch was an amazing teacher! He’s very educated, has a great sense of humour and knows how to keep the class engaged. Thanks Joe!
27 November 2022 1:17
Joe Chan is an excellent instructor with a wealth of knowledge! He makes learning first aid memorable with his sense of humour and storytelling. He actively provides his students with positive feedback to ensure they are confident and prepared to administer first aid in any situation. I look forward to renewing my certification in 3 years and hope I get another opportunity to be in Joe’s class again.
18 November 2022 13:20
Joe Chan gave us a very entertaining day of first aid training. He made everything very clear and kept our attention with a good sense of humor.
16 November 2022 14:36
Joe Chan is a great teacher.
I took a 2-days first aid course with him and it was fun, valuable, and hands-on.
Highly recommend his classes.
09 November 2022 7:37
Reason why I only give 3 stars. Here is why. Classroom is dirty, floor is really dirty. From registering process to getting certified is really hassle. To register online it takes many reloading to register. Website is poorly maintained. After you pass the exam. Because you didn't buy their pocket mask they hold your certificate. It took me 30 mins to reach customer service and pay up so you can get the certificate. St john used to provide pocket mask for you. Now you have to buy it. It cost 15 dollars too, the quality same as the one you get in pharmacy that has lower price. The whole process wasted me alot of time.

3 stars because the instructor, Christ is really good. But for st john ambulance 1 star.
07 November 2022 5:16
Two days first aid cert courses with coach Joe Chan last weekend, it was fun and serious, 14 students in this class all passed:) and we are the first aiders now (one student scored on knowledge test, it was amazing!)
03 November 2022 10:43
Joe Chan was a very professional instructor and he was very patient with the students. I learned alot from Joe. Thank you
19 October 2022 14:56
Your call center wasted more of my time not being available and starting then interrupting the music/message/facts just to say you're not available.
It would have been quicker/more efficient if I could have just had the direct call to my local branch.
16 October 2022 13:00
Save that Child course was very engaging class that my husband and I enjoyed! Every expecting parent and child caregiver should take this course

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