Sun Peaks Lodge
9 reviews 3180 Creekside Way, Sun Peaks, BC +1 250-578-7878 www.sunpeakslodge.com suggest an edit
13 August 2023 13:56
Really nice hotel, spent one night and moved on. I would think it's probably best to book early in ski season
29 July 2023 12:29
Comfortable beds, large shower, leg room toilet, plenty of restaurants nearby and you can go for a nice walk.
24 July 2023 10:47
As per other cancellation stories, they are ridiculous with their cancellation policy. Even with forest fires rampant in the area, which were unknown at time of booking, this is no excuse for cancellation. We would not have made it anyway due to the highway being closed for most of the day due to an accident. Its time to stop rewarding hotels that do this. Absolutely disgusting.
19 July 2023 20:29
STAY AWAY
I am a single female travelling alone for a wedding.
Upon my arrival I discovered the hotel room was not what I expected. It looks very old and with a bad smell.
I have asthma and this triggered my cough. I came here for a wedding and I discovered there was a mistake when booking the hotel. I also discovered that at the sun peaks grand lodge and conference centre without being part of a party right now they are giving a room for $115 plus tax per night and they have it a bogo night promotion. With full amenities, swimming pool and AC included. When I spoke to the manager in charge and ask if they could match my rate she flat said no and with an attitude.
When I asked how come I was paying double for this hotel the front staff replied “I don’t know I don’t make the rates”
All and all I am very disappointed to know I was not helped and I was not heard.
The hotel has no amenities and the staff is very unwelcomed they even suggested me to go swim at the sun peaks grand and enjoy the amenities there without staying there.
I am Paying $380 for the room and $42 for parking.
They told me their cancellation policy applies and didn’t even match the rate for the grand lodge.
They could have called them and ask what I was saying about just walk-in rate $115 at night.
They also told me they didn’t believe me because The grand lodge is much more expensive as If I was lying.
I came specially for this once in a lifetime moment with my friend which I explained to them I travelled 8 hrs by myself and I am alone here at the room paying much higher than a random tourist let alone the party goers for not what I expected.
The room has no AC and no swimming pool nor a connecting path to my party.
I have written to the general manager asking to please help me and either refund me the money I paid so I go to a newer hotel or give me the rate of the grand lodge.
Now I understand their cancellation policy it’s a grab for you to over pay for a low quality place and be stuck.
I am a single female travelling alone for a wedding.
Upon my arrival I discovered the hotel room was not what I expected. It looks very old and with a bad smell.
I have asthma and this triggered my cough. I came here for a wedding and I discovered there was a mistake when booking the hotel. I also discovered that at the sun peaks grand lodge and conference centre without being part of a party right now they are giving a room for $115 plus tax per night and they have it a bogo night promotion. With full amenities, swimming pool and AC included. When I spoke to the manager in charge and ask if they could match my rate she flat said no and with an attitude.
When I asked how come I was paying double for this hotel the front staff replied “I don’t know I don’t make the rates”
All and all I am very disappointed to know I was not helped and I was not heard.
The hotel has no amenities and the staff is very unwelcomed they even suggested me to go swim at the sun peaks grand and enjoy the amenities there without staying there.
I am Paying $380 for the room and $42 for parking.
They told me their cancellation policy applies and didn’t even match the rate for the grand lodge.
They could have called them and ask what I was saying about just walk-in rate $115 at night.
They also told me they didn’t believe me because The grand lodge is much more expensive as If I was lying.
I came specially for this once in a lifetime moment with my friend which I explained to them I travelled 8 hrs by myself and I am alone here at the room paying much higher than a random tourist let alone the party goers for not what I expected.
The room has no AC and no swimming pool nor a connecting path to my party.
I have written to the general manager asking to please help me and either refund me the money I paid so I go to a newer hotel or give me the rate of the grand lodge.
Now I understand their cancellation policy it’s a grab for you to over pay for a low quality place and be stuck.
15 June 2023 4:03
Great hotel and AMAZING staff! I forgot something behind and Silvia totally took care of it! Thanks!
08 June 2023 13:02
Great hotel in Sun Peaks. Room excellent, steakhouse restaurant attached to hotel was simply brilliant, with superb attentive staff.
23 May 2023 12:56
First hotel I have ever stayed at that couldn’t send a dinner plate to the room. Apparently they do t have any!
And there is no air conditioning in the room
Service feels more like a one star hotel.
Spacious rooms and good location.
And there is no air conditioning in the room
Service feels more like a one star hotel.
Spacious rooms and good location.
05 February 2023 8:58
Nice cozy spot. Great location and great service. The hot tub/spa area was nice and appeared to be newly renovated.
They could be a little more attentive to the cleanliness of the rooms.
They could be a little more attentive to the cleanliness of the rooms.
18 January 2023 18:13
Great experience staying here.
The spa was clean and always stocked with fresh towels.
The snowboarding storage were great especially being able to access it without having to go through the lobby.
The only cons was that our room was extremely warm even with the heat turned off and the balcony door cracked and since room service only comes every other day it would have been great if they supplied 2 packs of coffee grounds but neither of those took away from the experience too much. Also, there seems to be no parking. We had to park a 5 minute walk in P2 and pay for parking every day we were there.
The spa was clean and always stocked with fresh towels.
The snowboarding storage were great especially being able to access it without having to go through the lobby.
The only cons was that our room was extremely warm even with the heat turned off and the balcony door cracked and since room service only comes every other day it would have been great if they supplied 2 packs of coffee grounds but neither of those took away from the experience too much. Also, there seems to be no parking. We had to park a 5 minute walk in P2 and pay for parking every day we were there.