Sunquest Mobility & Medical Equipment

ET was amazing and attentive to all my Uncles needs and questions. Bought an amazing Scoozy scooter. Quality and performance is incredible! Over 400km so far and performing perfect.

The customer support and staff in general have been nothing but supportive! They've answered every question, made sure my grandmother was able to test out a chair they had in store first, showed her how to use it, and have gone above and beyond every step of the way.

I purchased a hospital bed from Sunquest Mobility, and I can't say enough good things about the amazing service I received from this company. From start to finish, their customer service team went above and beyond to ensure that I was satisfied with my purchase. They took the time to answer all of my questions, provide me with detailed information about the product, and even helped me navigate my insurance coverage to make sure that I was getting the best deal possible. The delivery was prompt and hassle-free, and the bed itself is of exceptional quality. I am truly grateful to Sunquest Mobility for making this process so easy and stress-free, and I highly recommend them to anyone in need of medical mobility equipment.

I found sunquest during an online search. I needed to rent a scooter as I didn't want to travel with my own from home. The scooter was great, the staff were friendly, helpful and efficient. The price was right! I'd use sunquest again!

Atrocious customer service.
Very rude and dismissive over the phone. Did not seem interested in providing information

The experience with this company was below exceptable. We purchased a lift chair for my father who needed assistance and from the time of delivery there were issues. The jarring motion that happened while maneuvering into the standing position was both dangerous and not functional.
The brand new lift chair was brought in for repair and once returned to my father, the issues where still there.
We were instructed by the store owner that he had to deal with the warranty of the lift chair leaving us with our hands tide, or so we felt.
The store owner he was unprofessional, and offered no help being very agonistic on our last call. Here we are 6 months later and the chair is still not working leaving my father with a less than adequate quality of life and this could have been solved with having the chair fixed correctly the first time or have it replaced.
To say we are disappointed is an understatement. I would strongly, strongly not recommend anyone purchase from this store. Beware.

****You’re reply while prompt has still left us with a NEW chair that doesn’t not work. Please see review above.
I appreciate that you took the time to reply to our review but you couldn’t take the time to call and have a replacement delivered or the chair repaired.

We would be happy to hear from you anytime about a solution to this chair issue as again my father has been left with a chair and not one that we were sold on, a lift chair now being out thousands of dollars with a store owner who is less than concerned about his clients well-being.

We would be happy to hear a date which you can provide a working chair for my father to use. You have our contact information and we have been waiting for help of any kind to resolve this issue.

Great company and outstanding service. Bought a scooter from them and could not be happier.

We bought a wheelchair for my uncle from sunquest mobility and they provided me with exceptional service, and I could not be happier with the experience. From the moment I contacted them, they were extremely helpful and attentive to my needs. They provided me with detailed information about their products and helped me choose the perfect wheelchair for my uncle's specific needs. They even delivered the wheelchair to us for free, and the wheelchair was exactly as described - high quality and durable. The owner (E. T.) even followed up with me a week after the purchase to make sure that everything was going well and that my uncle was satisfied with the wheelchair. Overall, I am extremely impressed with the service I received, and I would highly recommend them to anyone in need of a wheelchair or other mobility equipment.

I purchased a scooter from Sunquest Mobility for my father, and I couldn't be happier with the experience. The staff were knowledgeable, helpful, and patient throughout the entire process.

When we arrived at the store, the staff took the time to understand my father's needs and recommended a scooter that was perfect for him. They explained the features and benefits of the scooter in a way that was easy to understand and answered all of our questions with expertise and professionalism.

The purchasing process was seamless, and the staff were very helpful in getting everything set up for us. They even gave us a quick tutorial on how to use the scooter safely and effectively.

My father has been using the scooter for a few weeks now and he absolutely loves it. It has made a huge difference in his mobility and independence, and has allowed him to get around with ease and confidence.

Overall, I highly recommend Sunquest Mobility for anyone looking to purchase a scooter. Their staff are funny, friendly, and provide wonderful customer service.

I recently had Ehsan (He goes by ET), fix my father's scooter, and I could not be more impressed with his level of expertise and professionalism. Ehsan was incredibly knowledgeable about the workings of the scooter and was able to diagnose and fix the problem quickly and efficiently. He took the time to explain everything to me in detail and answered all of my questions patiently and thoroughly. His customer service skills were exceptional, and I felt confident that my father's scooter was in good hands. The repair was completed in a timely manner, and the scooter now runs like new. I cannot thank ET enough for his excellent service and would highly recommend him to anyone in need of mobility equipment repairs.