04 September 2023 1:18
We just celebrated our Mom's 95th birthday at Sunrise where she's lived for the past year. The staff is kind, patient and helpful and our family is thankful that our mother is so well looked after! Our heartfelt appreciation to everyone at Sunrise who help to make these golden years more special.
30 July 2023 9:36
My uncle moved into Sunrise of Lynn Valley a couple of months ago and he is thriving! I love how friendly the staff are and I rest assured knowing that he is safe, comfortable and happy. He has made a friend he eats dinner with every night. Thanks you Sunrise of Lynn Valley.
11 April 2023 3:44
The staff that work directly with the residents are phenomenal. The Care Manager, the Activities Coordinator and the the ‘front of house’ (reception etc) are extraordinary. They were loving and so caring with my Mom, Nell Turner.
The meals could be more interesting and healthier. There are a lot of carbohydrates ie breaded chicken in butter chicken sauce on white rice, ice berg lettuce and canned mandarins, and an eclair was the meal we shared with Mom.
Sunrise was brilliant in instituting a 4 pm Happy Hour where white wine and other options were served during and after the pandemic. I noticed that it gave the residents a reason to come together just before dinner and there was always laughing. I am sorry that it is cut back to only Wednesdays I think. It was money well spent. Mom loved it.
When Mom died the care teams could not have been more loving, caring or professional. They were beyond kind to not only Moms body which was also treated with dignity, but to her family.
The staff working directly with the residents I would rate 15/10.
I found working with management and accounting, and how to show gratitude to Mom’s care staff unclear and frustrating. I also found conflicting messages from in clearing out Mom’s apartment. Here again though, those working directly with us ie the Care Manager and Sales Manager were amazing and practical. As in almost every organization, those removed from the delivery end of the service can lose touch.
Sunrise is private care. There was no availability in publicly subsidized care when Mom needed it. It is very expensive. In Mom’s case she had the sale of her house.
Overall, my 4 brothers and I were very grateful for the loving, kind and very professional care that our Mom received.
20 February 2023 3:00
Amazing community for seniors! Best care and support for your senior loved one!
18 February 2023 1:44
I can’t say enough good things about Sunrise Lynn Valley. We have had to move both of my parents there - one in resident care and one in reminiscence. The staff goes above and beyond to show their care and compassion for residents. Ever since I first set foot in Sunrise I knew it was a special place and I appreciate the warm welcome that was given to my family. Thank you for everything!
17 February 2023 19:00
My siblings and I feel privileged to have our 91 year old Mom at Sunrise Senior Living in Lynn Valley. The building environment is very warm welcoming and cozy. The staff are very professional kind and caring. The team is very open to working with us as a family and as a result my mom feels safe and secure.

We appreciate the multi level of care options which means we don't have to move her from assisted-living to long-term care to potentially palliative care.

Lots of activity opportunities and bus trips which my mom thoroughly enjoys. Even though she's in a wheelchair, the staff make a real effort to provide opportunities and outings so that she can join in. We enjoy having a meal with mom in the dining room with fresh, quality food at tables with table cloths

The backyard garden is lovely in the spring and summer and the residents thoroughly enjoy the garden boxes, outdoor picnics and barbeques.

Music is a huge offering at Sunrise in Lynn Valley which my mom very much responds to. She even enjoys the resident dogs that are made to feel very much part of the family.

I encourage you and your family to tour this beautiful, caring facility. It gives incredible peace of mind when you know that your love one is being very well taken care of in a safe, secure, very clean and stimulating environment.
12 February 2023 19:51
I have been working there for over 19 years and still working there. We are ALL well taken care of. Employees as well as the senior residents.

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