Sunshine Coast Health Centre
2 reviews 2174 Fleury Rd, Powell River, BC +1 604-210-4107 www.sunshinecoasthealthcentre.ca suggest an edit
28 August 2023 17:34
Sunshine Coast Health Centre provided a transformative experience for me. The range of therapeutic activities and tailored approaches created a nurturing environment that fostered positive change. Despite a minor medication issue, I felt well-supported by the staff, who showed professionalism and compassion. I achieved my treatment goals through Hakomi, hypnotherapy, somatics, and counseling. Dr. Howard and Nurse Terry stood out in their exceptional care. Millie, the caretaker, also made a significant impact with her bubbly persona and kind, loving demeanour. The facility was clean and comfortable. Although communication with/between nursing staff could improve, I am truly grateful for the remarkable journey that has filled me with renewed hope and resilience.
13 January 2023 11:11
I am writing this review as a family member of a loved who entered treatment at Sunshine Coast in December 2022. This review does not reflect the patients experience while there.
We picked Sunshine as they advertised a holistic all-encompassing treatment strategy, including: family support, medical oversight and tests, and that they were not a typical 12 step (faith based) program.
When l reached out to obtain the supports they offered, I found it very difficult to reach anyone for support and questions. When we were talking with admissions they told me the first thing that would be done upon admission would be a full medical work up, and would see the Dr with in hours of being admitted.
That was not case, I had call multiple times and then was directed to leave a voicemail. When I did asking when he would see a Dr.as he was almost on day 3…
Ten minutes after leaving a message, a Dr came to see him… We also did not receive any updates from anyone at the facility, not one outreach of communication until a few days prior to discharge - which came in the form of an email with PDFs and a video to watch.
It would have been nice to have the contacts from the start to build rapport with, which is what was suggested when we first enquired about the facility when we researched options.
We then received emails with contacts of his family liaison worker (Erika) who to date, after leaving four detailed messages, I STILL have not received a call back.
We receive email contact from his counsellor same days as liaison email very close to discharge. The email had videos for family and links to join a group. This facility does promote the individual in treatment to discuss anything happening in treatment with family opposed to staff talking in their behalf, and I understand that and agree. However they still state they offer family support we received none, my family had no time to even enrol in a group class as he was so close to discharge when we received email contact and information.
For almost $1000 per night we feel let down that we did not receive support as offered. I couldn’t even get the family liaison worker to call me back… We are very disappointed with the lack of support. He came home and we had no support or guidance to help him succeed in his journey of sobriety. Part of the reason we selected this facility was because the family member in treatment, lives in a multi-generational household which certain members needed assistance to learn how they could adjust their behaviours to better set him up for success upon return to the family home.
Sunshine Coast is very responsive and helpful up to the point of check in (and cheque cashing). They sell a very expensive bill of goods to which they do not deliver.
This family member relapsed 9 days post treatment - mainly due to not having the tools to deal with the family interactions we were concerned about when we tried to elicit a return call to take advantage of the family supports they claim to offer.
We picked Sunshine as they advertised a holistic all-encompassing treatment strategy, including: family support, medical oversight and tests, and that they were not a typical 12 step (faith based) program.
When l reached out to obtain the supports they offered, I found it very difficult to reach anyone for support and questions. When we were talking with admissions they told me the first thing that would be done upon admission would be a full medical work up, and would see the Dr with in hours of being admitted.
That was not case, I had call multiple times and then was directed to leave a voicemail. When I did asking when he would see a Dr.as he was almost on day 3…
Ten minutes after leaving a message, a Dr came to see him… We also did not receive any updates from anyone at the facility, not one outreach of communication until a few days prior to discharge - which came in the form of an email with PDFs and a video to watch.
It would have been nice to have the contacts from the start to build rapport with, which is what was suggested when we first enquired about the facility when we researched options.
We then received emails with contacts of his family liaison worker (Erika) who to date, after leaving four detailed messages, I STILL have not received a call back.
We receive email contact from his counsellor same days as liaison email very close to discharge. The email had videos for family and links to join a group. This facility does promote the individual in treatment to discuss anything happening in treatment with family opposed to staff talking in their behalf, and I understand that and agree. However they still state they offer family support we received none, my family had no time to even enrol in a group class as he was so close to discharge when we received email contact and information.
For almost $1000 per night we feel let down that we did not receive support as offered. I couldn’t even get the family liaison worker to call me back… We are very disappointed with the lack of support. He came home and we had no support or guidance to help him succeed in his journey of sobriety. Part of the reason we selected this facility was because the family member in treatment, lives in a multi-generational household which certain members needed assistance to learn how they could adjust their behaviours to better set him up for success upon return to the family home.
Sunshine Coast is very responsive and helpful up to the point of check in (and cheque cashing). They sell a very expensive bill of goods to which they do not deliver.
This family member relapsed 9 days post treatment - mainly due to not having the tools to deal with the family interactions we were concerned about when we tried to elicit a return call to take advantage of the family supports they claim to offer.