Surface Skin Lab

Dr. Noshad gave me one of the best Botox treatments I've ever had. I noticed the effects within days, and now I have the forehead I had in my 20s. Great staff and a beautiful clinic. Will definitely be back next time I'm in Van.

Dr Nolet is the best! I just had a hydra facial done and my skin has never felt better in my whole life

Doctor Noshad is the most knowledgable amazing caring physician. She is educational and passionate about her work and shows me all the best skincare facials to keep my skin glowing, I dont even wear makeup anymore.a true genius and artist.no one else will ever touch my skin other than her.

Took my mother here for a “facial”. My mom apologized to me that she wasted my money by going here. She informed me that she froze in the room and was so uncomfortable the entire time. She also told me that Dr Hadani asked if she is wearing anything on her face and my mom replies yes, face cream. Dr Hadani then had my mom get up and wash her face herself. What a joke. I get that it’s a medial spa and not some therapeutic retreat but when you go to get any sort of facial whether it’s be a hydra facial or a medical facial, the client should not be instructed to get up and wash their own face then freeze in the room. My mom said she wishes I just bought her products with the money instead of this useless facial. She said it was the most horrible experience she had and that is definitely not something you want to hear when you go all the way downtown Vancouver to treat your mom, and then she feels guilty for wasting your time and money because she absolutely hated the experience, said she was freezing and felt super uncomfortable the entire time. She said a medical spa down the street from our house does a much better job. Goes to show don’t just look at these famous Instagram accounts and go out of your way to visit them. Better off doing your own skincare than wasting your time going here.

Dr. Noshad is incredible! Not only has she taken good care of my skin when it comes to Botox, she is also so knowledgeable, and is happy to answer any questions I have, instantly puts me at ease.

I’ve seen her also for fillers, PRF facial as well as my food panel allergy test.

I highly recommend her!

I loved my visit to Surface Skin Lab. I was in and out within minutes, it was so efficient. Clean clinic, great products (Alumier) and professional staff. I was listened to and cared for, and I received exactly what I asked for plus I received some good advice and suggestions. I saw Dr. Heidi Rootes. Highly recommend. 10/10

I felt very comfortable and I knew I was in good hands!
My provider, Dr Cait Batting was extremely capable and knowledgeable and lovely. All of the staff were friendly and welcoming and professional and clinic was very clean.

I went to Dr. Hadani and she was just amazing! She reassured me and educated me on everything I wanted to get done so that I could make an informed decision. Highly recommend going here!

Dr. Hadani is knowledgeable, patient and professional. She listens and works collaboratively to meet your needs. Dr. Hadani is a friendly and wonderful practitioner.

Surface is my go to for Botox, filler, Hydrafacials, microneedling and Morpheus. They’re professional and you can tell they truly care about each of their patients and want the best results for you. Can’t say enough good thing about Dr. Heidi Rootes and her whole team!

Very friendly and professional environment. Dr was very sweet and helpful, not rushing and answering any questions I had. Without trying to push any sessions or products that would not work for me. Highly recommend this place!

I have been coming to Surface Skin Lab for almost two years now for
dysport injections, and their service is second to none. I have seen Dr. Hadani and Dr. Batting, and they are not only great at what they do, but they are super friendly and make the extra effort to make you feel comfortable. The front desk staff is also great and very accommodating. The team cares, and they listen to your skin care concerns to make sure you get the best results possible.

Dr. Rootes and the team at Surface are always so welcoming and helpful. Super clean space and painless procedures!

I had an in-person consult with Tia Joe in order to determine what treatments were needed to deal with my skin concerns.

Tia was fantastically informative and answered my (many) queries in a lovely manner. I felt that she listened to my concerns, was truly eager to help, and was not simply trying to sell me services that wouldn't necessarily address my skin concerns.

After my consult I confidently purchased the treatments I need and can't wait to start my beautiful skin journey.

Thanks Tia!: D

I have nothing but good things to say about Surface and Dr Roots! Have been going to the lab for over a year and wouldn’t dare go anywhere else.

I have been going to Surface SkinLab for over 2 years now for multiple different services and highly recommend! Everyone is so knowledgeable and helpful in making sure you receive your desired outcome.

I’ve been seeing Dr. Rootes for a couple years now and wouldn’t trust anyone else to do my Botox treatments. She is very knowledgeable and so lovely.

I can’t say enough great things about Surface Skin Lab! I come over from Victoria just to see Dr Hadani because she is so knowledgeable, professional an absolute expert at Botox and fillers! I am very happy with my results. Very natural looking. Never over-done. Would highly recommend!

Dr. Rootes is excellent. Her knowledge & personable approach keep me coming back. I really appreciate how she listens to what I'm asking for & always gives honest, good advice regarding expectations & outcomes.

I was always apprehensive of cosmetic procedures. From the moment I walked in to Surface Skin Lab, I felt at ease. The doctors are all very knowledgeable and comprehensive. Any questions are always welcomed and I always feel heard and understood. Plus, the results speak for themselves. Perfection every time. Thank you!

Great patient care, really taking time to explain each step of a procedure. And fantastic results!

I came here after Dr. Rootes was highly recommended by many of my friends. It was my first experience with Botox and Filler and I was extremely nervous. It was an amazing experience from start to finish and I am thrilled with the results.
I have also had a Hydrofacial here and loved the result!
I refer all my friends here now! I wouldn’t go anywhere else:)

Dr. Heidi is the best! She helps me achieve the most natural results and it is always a pleasant experience when I visit.

I cannot recommend Surface Skin Lab enough! I’ve been seeing Dr. Rootes for a few years now and not only is she extremely knowledgeable, professional and amazing at what she does, she is warm, welcoming, down to earth and personable. She doesn’t make you feel like “just another patient” and really takes her time to connect with you to provide the best care and results.

Dr. Hadani is amazing and so sweet! She listened to my concerns and made some recommendations. I was not pressured to do anything beyond what I asked for. The end result was what I wanted and still looked so natural! She would also assess my face while injecting to make sure the product is well distributed throughout my areas of concern.

I wanted to come back to address other issues, but found out I was pregnant, argh. Hope to be back in the Fall!

Dr. Rootes and her team are amazing. They are professional and knowledgeable while still being so empathetic, honest and supportive. I first saw Dr. Rootes for prolotherapy for chronic neck pain and then moved over to her for skin care as well. I can't say enough good things about her and how she has helped me over the last couple years.

Dr. Rootes was friendly and professional. Easy to talk to and very knowledgeable. I was happy with the service I received and will definitely be coming back. Highly recommend.

All of the staff at SSL are amazing. They are incredibly knowledgeable and keep up with the newest technology and services. They are able to give natural looking results. Their monthly promos are a great way to try something you have been thinking about. Only place I would go in downtown Vancouver.

Heidi is amazing. She has treated my arthritis with great success. My daughter went to her for skin treatment and looks beautiful!

This clinic has always provided great service. Really appreciate Dr Rootes positive, energetic and honest approach to wellness.

Dr. Rootes is amazing! She is so kind, warm, thoughtful and insightful - not to mention awesome at her job! Definitely recommend. Her clinic is lovely and the staff are great too.

Dr. Rootes and her staff are fantastic. Knowledgeable, friendly, accommodating, pretty much everything you’d want in a clinic. I’ve been to Surface for a number of treatments and I’ve always had great experiences and phenomenal results. Surface Skin Lab is my number one recommendation to my friends and family!

I’ve visited Tia once and Dr. Hadani four times so far and all of these visits have been absolutely lovely. I already have another appointment booked with them. I trust them because it’s clear that they’re professionals and have a lot of experience with what they do. I’ve been told everyone else here is amazing too. The receptionists at the clinic are also very friendly and knowledgeable and are always open to answering questions and rebooking appointments when I have a conflict ️

I have had nothing but amazing experiences at Surface Skin Lab. Dr Rootes and her team are experts at what they do - they listen carefully to your goals and provide great advice and deliver excellent results while showing genuine care. I’m not great with needles and Dr Rootes is always super calming and patient, ensuring I’m 100% okay throughout the process. She also very carefully and cautiously corrected a treatment I had received elsewhere. Highly highly recommend Dr Rootes and her team.

I cannot speak highly enough of all the smart, organized and professional women at Surface Skin Labs. I am something of a newbie in this world of anti-aging and health boosts. I work a very stressful job and I have two small children. Dr. Rootes and Tia Joe have me covered! They give excellent advice for gentle, tasteful treatments that help me look and feel rested, confident and beautiful. They also provide excellent guidance on how to maintain the course as I move in the future. I am so grateful to have found these wonderful women who I can trust!

Dr Rootes is wonderful and I won't be going anywhere else for treatments. Perfect results every time.

I’ve been going to Dr Rootes for the last 4 years, she is great! She’s always friendly and professional, and really listens to any thoughts or concerns you may have. Before my 1st couple treatments I was a bit nervous but she was so sweet, talked me through everything and went as slow as I wanted. I’d highly recommend her!

Dr. Rootes is amazing. She is so invested in getting the best possible outcome for patients. The front desk staff are lovely as well and the clinic is beautiful! Highly recommend for anyone looking to optimize their skin

I’ve been going to Dr Rootes for years. She has always treated me with the most care. I have recommended many of my friends to see her as well.

Dr. Rootes is so lovely! Seeing her is like hanging out with a good friend. She makes you feel comfortable, confident and supported. The clinic is beautiful as well. Dr. Rootes is really a walking advertisement for the treatments and procedures she provides—i.e. She is gorgeous yet natural looking. I haven’t been to see her for a while but would absolutely recommend her.