Sushi Town in Coquitlam

Very interesting experience. Delicious food and nice atmosphere. Will definitely visit them again

Thanksgiving dinner, the food was great but the service was terrible. There was a female employee there? It's a really horrible, rude attitude. This restaurant used to be one of my family's favorite places. The staff was kind and friendly, but there are things that have changed. I don't care about employees, but as a customer, communication and service are important. It's just horrible

I was a bit disappointed with my recent visit to this sushi place. I ordered yam tempura as an appetizer, but it arrived late, which meant I couldn't enjoy it before my sushi. When I requested to return the sushi for the fried one instead of the California rolls, they said it wasn't possible. The delay and inability to change my order left me a bit frustrated. The sushi itself was decent, but the overall experience could have been better.

20 min before acknowledged in an empty restaurant
No tuna tataki.really
Having to ask for Wasabi and ginger
Never refilling water, actually walked past our table and turned their back
When getting Bill, didn't give us a bill just the debit machine.total was kinda high.asked for bill.was over charged.
Asked for revised bill.again brings debit machine.still too high.asked again to see the bill.said she would have to get the manager to adjust.how did she come up with the amount for the debit machine.and it was still wrong.

I am only giving this place restaurant 2 stars. I have been frequenting Sushi Town for years and have never had an issue with them. I have been for in-person, pickup, and delivery. Their food has always been decent and flavorful, with the food coming out on time. Sometimes there is a bit of a longer wait because it's busy.

However, in the past 4 months, their service has really gone down the drain. I have ordered from them 3 separate times and in each of the last 3 times, they cancelled my order 10 minutes before it was supposed to arrive (through Uber Eats). I don't know whether it was because they get bombarded with too many other people's orders at once, but it is extremely frustrating to think your food is going to come and then scrambling to find an alternative 10 minutes before it is supposed to arrive.

One of those times my Uber delivery driver actually went to the restaurant to pickup, and they told him they had cancelled my order. He then messaged me in confusion and anger assuming I had cancelled it myself and obviously I too was confused with what was going on. Nobody was informed on what was going on.

I likely won't be ordering them again. Too unreliable and pretty poor service when they are canceling orders and not communicating well. There are a lot of sushi restaurants in Coquitlam that will actually get you the food you order.

The service was horrible. It feels like they hate us. They ignore so much we had to shout and wait for atleast 10 minutes to even notice us.

Food portion, food quality and taste are all dropped significantly, service is not great, I don’t think they had enough servers and so the customers have to suffer for slow service and forgotten orders … etc. I will not go back again! Sad day!

Reply to restaurant:
I’m not sure how you can find my information if I am a walk in customer they never take our names, they only ever ask “how many? ! ”
Thanks for trying tho:)

This place has gone from a great place to bad and now worse. Today we ordered Korean Style Ishi Yaki. Halfway through this dish a big fly was there. It was disgusting. No apology, nothing. I hope the food safe BC authorities check the standard of their kitchen. I am sure the kitchen is not up to food safe standards.

We also got wrong orders that we had not asked for.

My daughter, who has a very picky taste, has been frequently visiting Sushi Town lately. She has fallen in love with their yaki udon made with mentaiko. I'm glad she has found a new dish that captures her taste buds.
Also, my husband enjoys the fresh salmon sashimi, pumpkin croquettes, and shrimp tempura here. I love Sushi Town for providing satisfaction to our family with their amazing foods and pleasing service!

Very crowded on a Sunday evening, fortunately we had a reservation. That said, we were competing with a bustling take out business in addition to the other patrons in the restaurant for kitchen time. It took quite a while to get our order taken and although food started to arrive almost immediately we started to wonder if some things had missed being recorded (they hadn’t, it was just a long time start to finish). Noteworthy is that hot food arrived first, strangely the salad was delivered last. Timing issues aside, the quality of food was very good.

I've been there many times, specially for the spicy salmon sashimi don that is to die for, the only downside is they are still using stir foam containers, big no no, and also if you go on site, the place is not so clean.but the food is by far the best in price, quantity and quality.

주문 할때마다 음식에 생선뼈가 있음
I always find fish bones in their food. Avoid at all cost. They don't even deserve a star

Their food quality and price are very reasonable and awesome. Love their spicy salmon so much! Very refreshing and clean oil.

Good sushi restaurant in Coquitlam. The food quality is okay but people love this restaurant because they offer big portion of foods at a very good pricing.

Also, they have many selections from their menu from starter, salad, udon, sashimi and etc. Great to order for family or group events.