06 December 2023 1:42
Curtis is obviously very experienced, has a good positive manner which helps one remember all info/instructions given. A great session!
01 December 2023 1:05
Karoline is great. She managed to actually get some range of motion in my shoulder in one appointment which has been getting worse over the last 3 years. She helped me to understand that I don't need to fear the pain. Karoline is very knowledgeable and has a kind and thoughtful demeanor. She gave this old gal some hope that I can get stronger and have less pain.
23 November 2023 10:04
Meeting with Alisha has provided a newfound sense of hope with possibilities of improving my quality of life! So so grateful for her forward looking game plans! Thank you so much!
02 November 2023 16:31
Dr. Krista Lowe is an extraordinary naturopathic physician whose impressive credentials are only matched by the transformative impact she has on her patients' health. My first visit with her marked a significant turning point in my well-being, as she skillfully addressed the stress and anxiety that had become constant in my life. Her undivided attention and respect towards my health concerns were particularly comforting, especially considering that English is my second language. I am deeply grateful for Dr. Lowe's compassionate care and cannot recommend her highly enough to anyone seeking a genuine and profound improvement in their health.
31 October 2023 11:14
I was referred to Tall Tree by WCB and booked a appointment with Amanda. She was personable and kind. I look forward to continuing to work with her.
22 October 2023 14:56
I had an initial appointment with Curtis and found he really listened to me and provided me with both education and exercises to meet me where I was at. I was very impressed with his service delivery and knowledge and look forward to working with him for my future appointments.
04 June 2023 21:14
It was great to work with Curtis again, been over a year since we last met. He was encouraging and helpful and set me up with a new workout routine which I promise I will follow.
30 May 2023 12:43
Horrible place.
I do not recommend at all if you actually want help with mental health. Some context - I was able to get ICBC coverage for a counsellor to deal with certain things from my car accident as well as just general mental health help/assistance.

Went in to an in person session and I was already in a nervous mood as I have never really experienced counselling before. I clearly communicated as we sat down that I was new to counselling and felt weird about it but needed help with certain things. (Prior to the appointment I had filled out an intake form as well about things I wanted to work on so I imagine the counsellor would have looked at that?)
The counsellor went over all the "rules etc" which took around 5 minutes or so. Then, the counsellor barely even talked to me and kept pausing to just stare at me. It was just so awkward and I felt so uncomfortable. After about 10 mins, I was feeling very frustrated and sad like I had really wasted my time even coming all the way there. Then he told me that I could end the session early. We kept trying to chat and it was just so unbearably uncomfortable so again the counsellor said "we can end the session early you just say the words". It was so awkward and I was done trying so I just agreed as after he told me that we could end the session early it felt like he didnt want me there.so i walked out to the desk with the counsellor.
It was like the counsellor wanted me to leave. It was so humiliating and awkward.

I found this to be an extremely horrible experience as I took myself all the way there and wasted my time just to attend a session for 25 minutes.im so glad I had ICBC coverage because otherwise I would have had to pay over $150 just to basically be stared at and awkwardly told I could leave.

As I was leaving with tears in my eyes. I wanted to leave as soon as I possibly could but had to pay at the desk. - The girl at the desk charged me full price for the session without my ICBC coverage so I had to get a refund. She had to call for help to do a refund and then CHARGED ME AGAIN she did not refund me as she thought she did.
After this she took the regular ICBC user fee. This whole procedure took 30 minutes longer than the session even was! Now I had walked out with a $352 charge on my credit card.

The money was eventually sorted out after I took matters into my own hands after I waited and no one got back to me. I honestly didn't even want to deal with them so I just called my credit card company and I guess they figured it out from there.
Will not be returning.
09 May 2023 2:11
Positive experience at Tall Tree, the team was professional and friendly, with a great facility. My session with Mallory White exceeded my expectations, she was careful to walk me through the what's and why's of every step of the assessment and treatment process. Laying the groundwork for my recovery in a manner that helped me understand what steps I need to take to regain strength and mobility while healing.
30 April 2023 20:35
Susannah Thanks for your kindness and patience and hope with my brother today! Look forward to his improvement guided by your help and support!
24 April 2023 23:50
Curtis Tait, physiotherapist, has a warm, friendly professional style. He did a thorough introductory check, and explained all clearly, using diagrams and charts. He totally attended to all my issues. He also provided me with great exercises to alleviate my problems. I am confident in his abilities and would highly recommend him. Thank you, Curtis!
23 April 2023 12:38
I had an amazing first appointment with Dr. Krista today at Tall Tree. Very knowledgeable, thorough and created a safe and friendly environment with lots of good advice to follow right away.
13 March 2023 17:02
Wonderful clinic with everything you need. Dana one one ones are superb and I highly recommend working with Dada, Jenna and Susannah
07 March 2023 12:32
Danielle was very nice and helpful! The receptionists were nice too and the james bay location had a very cool atmosphere and welcoming vibe.would recommend and will return!
13 February 2023 14:58
This clinic lives up to its solid reputation. Dr. Ben provided relief and education for self-management. Great care, thoughtful follow-up, highly recommended.
20 January 2023 1:41
I was helped by Karolyin who was friendly, approachable and who listened carefully to my issue (a sore arm) before offering advice. When she did, her instructions were clear and easy to follow. I appreciated all aspects and professionalism of my visit to Tall Tree and will certainly recommend it to others. Thank you! David
18 January 2023 11:53
Saw physio Matt Thompson for first time today. He listened very patiently to my long history and gave great advice for building my strength back up safely and progressively. He's very friendly and has a positive attitude. Highly recommend!
09 January 2023 9:43
I cannot thank Tall Tree enough for the space to heal and get me back on the road to recovery. I have been seeing both Jenna and Krista. I love having both of them help me in what I need to do to get better; from any injuries to any health concerns I may have.
01 January 2023 21:11
We found all the staff at Tall Tree in James Bay to be friendly, welcoming and professional. Dr. Ben Stebbins is knowledgeable, conscientious, professional and reassuring. 5 Star rating indeed.
31 December 2022 3:25
Megan was great! We spent some time discussing problem areas and she did a wonderful job. Due to chronic back issues, one side is always extremely tight and stressed and she was able to get everything working well again. All the staff at Tall Tree are terrific to work with.
15 December 2022 16:26
Amazing space, fantastic knowledgable practitioners in a positive, warm, welcoming atmosphere. Kezia is awesome, specializes in treating children and has done a fantastic job with my son and now works with me as well. Love this place!
01 December 2022 10:12
I had the pleasure of using Tall Tree James Bay, and the wonderful staff. Eugene, Megan, Freddy, Dana, Jenna and Ele. The reception staff members Kelly and Jennifer are very welcoming as well, I am greatful for the skills and technique’s I’ve learned from all these staff. Thank you.
17 September 2022 4:14
Wonderful staff and welcoming environment! Dr. Lowe is so kind, thorough, and knowledgeable. I will definitely be back to see her for all of my naturopathic questions and needs!
25 August 2022 14:16
Being a traveller far, far from home, and needing to see a good physiotherapist after an unexpected fall, I was fortunate enough to fluke a visit with Dana Tostenson at this great establishment.
Dana was amazing, very knowledgeable in his field, very caring and a lot of fun. He really knows his stuff. If you're in trouble, please don't hesitate to make an appointment with these guys, Dana in particular. Thanks for the great care, Mate.
The blonde Aussie. X X X
20 August 2022 20:20
I had some serious pain and less than half the range of motion that I normally do in my neck, but after one appointment I was already on the road to recovery. Matt walked me through every single step, helping me to understand what is going on. He showed me some exercise to do at home and walked me through each one. By the end of my appointment my range of motion had changed significantly. I have so much relief knowing I can sleep through the night and get back to work!

Thank you Matt and everyone at Tall Tree!
19 August 2022 5:40
My introduction to Tall Tree in a session with Krista Lowe showed her knowledge, insight and corresponding recommendations as elements which display a genuine interest and capability in providing direction to the goals by which good health is defined and, if this is an indication of the manner in which the rest of the organization is characterized, it has a future as something which will make a valuable contribution to the health of the community.
04 August 2022 9:55
Tall Trees is an impressive health provider with a lovely facility and highly trained and qualified staff. Highly recommended that you visit to see if they can meet your needs.
18 July 2022 23:24
Tall Tree is an amazing place, my son goes for help and I had my first massage. It was fabulous.
10 July 2022 5:25
Wonderful! I love Dana; she is so nice! Her guidance and teaching is thorough, whilst done in a manner you not only comprehend but can take home. And she makes it fun!
21 June 2022 19:41
I've been seeing Jenna for physiotherapy for years. She's helped me tremendously, time and again. I highly recommend her for helping you cure yourself with her easy-to-follow exercise programs. She's very smart and keeps up-to-date on the latest health breakthroughs.
05 June 2022 9:41
Kieryn Murphy Is the best massage therapist! I hate to write this review because I don’t want to share her! Lol my husband has now gone to her, my daughter, and myself! She took the time to hear what I was experiencing and really targeted the areas I was experiencing so much pain and I walked out of there feeling like I was walking on a cloud pain free!
24 January 2022 5:21
I truly enjoyed my first visit to Tall Tree - easy booking process, the environment is relaxing, clean, inviting and welcoming on all fronts. And I had a wonderful initial naturopathic visit with Dr. Krista Lowe, who was warm, knowledgeable and engaged. Looking forward to my next appointment!
16 January 2022 8:25
The James Bay location is very nice. My physiotherapist, Kezia, was able to get me back out onto the soccer field after a hamstring injury. She provided me with personalized strength exercise routines to aid in my recovery. I highly recommend both Kezia and Tall Tree.
23 December 2021 15:27
The entire staff is amazing and they’re all very friendly. I started doing physiotherapy, and have moved into using a lot more of their services. It’s like a one-stop shop for your body! I truly love it here
17 December 2021 10:19
First time to Tall Tree Health, welcomed through the door by Bruce Martell, my massage therapist. A comfortable and open centre. I came in with reduced movement and pain and Bruce quickly identified the areas. With great conversation and his expertise I left feeling no pain and much improved movement. With much relief and gratitude I highly recommend a visit if you need work done.
30 September 2021 0:33
Andrew was very thorough in my initial assessment, and was able to isolate the likely trigger for my pain and give me some exercises to slowly start to strengthen and heal those muscles.
31 August 2021 13:45
I had an excellent first appointment with Alisha. She was incredibly knowledgeable and friendly, which is so important when talking about personal health matters.
30 August 2021 23:41
Earlier this year I broke my elbow and was under the impression that I would no longer have the same mobility I had before the break. Thankfully, not only did I luck out with the location of my break, I had the opportunity to work with Dana when rehabilitating it. He broke down my treatment and what was happening to my arm in the simplest terms. I'd be lying if I said it wasn't bitter-sweet when I was told I given the okay to move on from physiotherapy. Not only is Dana knowledgeable and supportive, he's also hilarious and made me feel at ease during each appointment. Tall Tree is a beautiful space and each and every one of the staff is delightful. My next life altering injury can't come soon enough.
(I don't actually mean that, but you get the point. They're great!)
19 August 2021 4:03
On July 5/21, I visited Edward on my son-in-law's recommendation to receive acupuncture treatment on my knee. I’ve been experiencing chronic pain due to three knee operations in the last six years. Edward's friendly, professional approach was much appreciated to give me a better understanding of what’s going on. His treatment relieved my pain. Five days following treatment, knee pain is minimal compared to previous days. Thank you for your expertise, Edward.

Sincerely,
Earl
10 August 2021 12:49
Everyone is so warm and welcoming! I saw Michaela for physiotherapy and she was a thoughtful listener, kind and celebrated with me when I was feeling better. It was motivating to come back when you have a great physio cheering you on!
28 July 2021 7:28
Being new to physiotherapy, I was skeptical going into my first appointment. Jenna was so helpful and informative. Not only did she make the experience relaxing and interesting but the body work she did with me relieved a lot of physical discomfort I had been feeling for months. I left with some exercises to do at home and a whole lot of hope. Looking forward to my next appointment. Thank you!
19 June 2021 16:26
Would 100 percent recommend Tall Tree James Bay, by far the most put together and well rounded place for any of your health needs. It starts with the front end staff making you feel welcomed everytime you walk through the doors, always smiling and helping anyway they can. Ive personally gone there for 3 separate services. Jenna for physio is my go too she has helped me make huge improvements and leaps from my car accident and couldn’t do it without her. Eugene is hands down the best councilor on the market you wont find better and Megan for massage needs will work out any of your kinks.
30 May 2021 2:58
I was nervous about my appointment as I didn’t know what to expect, however from the instant I met Matt I was put at ease. Matt was awesome, not only was he friendly but also incredibly knowledgeable. Thank you, I actually look forward to my next appointment!
20 April 2021 11:00
I loved the infrared body wrap with Monika! She took the time to talk about some of my health goals and how the wrap would help. The experience was amazing and Monika was very lovely!
18 April 2021 0:48
My experience was absolutely perfect. I felt very comfortable. I highly recommend Eugene Ford absolutely amazing Therapist.
09 April 2021 1:08
I absolutely loved the infrared wrap with Monika Johnston-Stewart! The treatment was so relaxing. I would highly recommend!
15 January 2021 11:04
If I could give more stars I would!

The team at Tall Tree in James Bay has been absolutely critical to my recovery from a bike accident a few months ago. I can't thank the team here enough! The reception team, the practitioners and the facilities are absolutely top notch.
31 December 2020 20:06
I used to have persistent sciatic nerve problems that made playing any form of sport impossible for the best part of a year. After visiting Dana a few times and following his direction I can safely say the problem has been solved. His knowledge, passion and enthusiasm was enlightening and I would highly recommend to anyone looking for similar results.
28 December 2020 21:02
Tall Tree is the cream of the crop for practitioners! I work with Devon from the Cordova Bay location as my OT and he is incredible. At the James Bay location I see Oona and have started seeing Bruce. I also see Edward at a different location that he works at. Every single one of them are so genuine, patient, insightful, and just go above and beyond. I am absolutely floored by how wonderful the team is with Tall Tree and couldn't recommend them enough! The office is also STUNNING and provides the perfect peaceful atmosphere that is so conducive to healing. I'm two years into my recovery from a very unfortunate car accident and a bumpy ride the first year and I'm so glad I've finally landed in the right hands and am so grateful. If you are reading this review to try and determine if you should go to Tall Tree for help, do yourself a favour and pick up the phone and call them ASAP! You will not be disappointed.
04 December 2020 11:50
I highly recommend Tall Tree in James Bay located in Capital Park development.

I mainly have been seeing Matt for physio, Edward for acupuncture and Kieryn for RMT - they are all truly wonderful and amazing.

Matt is my first physio therapist in my life ever. I had no idea what physio is (I don't even know what to wear) but he has been very patient and caring about what I struggle to find the best approach to improve my injuries. I am very thankful to be his patient and always feel cared and motivated. I would have quit my journey without him. Thank you for pushing me nicely when needed:)

Edward is the best acupuncturist I've ever met. He is super easy-going, flexible and uses different approaches based on what I have issues with. Basically, I tell him what part of body needs to be treated, lay down, get needles in and fall asleep with snore (yes, that good).

Kieryn is very calm and simply an excellent RMT. She reviews what she worked on on my previous appointments, takes notes of my comments and gives me suggestions of what she would like to work on, which is very appreciated and makes me feel we are on the same page. I usually remember first 10 mins of treatment and rest in my dream until awaken.

Last but very important, Abbie at the reception has been taking great care of me. Abbie always answer my questions kindly and patiently, welcomes me back everytime I visit Tall Tree and makes me confident that I am in good hands.

If you are looking for new place for your needs, you should try Tall Tree. You'll never be disappointed, I guarantee!
15 November 2020 3:49
I am a huge fan of infrared saunas, so when I found out that Tall Tree are offering a new infrared wrap service I just had to try it! It was amazing! Monika makes you feel so comfortable and completely pampered. She thinks of everything, all those little details to make the session feel special. She took my measurements before we got started and we talked about my goals for the appointment. The infrared blanket gives a beautiful penetrating heat that relaxed my muscles and blissed me right out. It was either that or the massages Monika was giving me! Yes you get massages too! The main massage is to aid your body in it's detoxification process, it's hard to remember that it's functional when you're melting into the blanket!   She also gave me a beautiful face massage complete with an essential oil cloth on my forehead. It really felt like a spa experience. During the session Monika and I talked about my overall health and wellbeing, and since Monika is a nutritionist, health and lifestyle coach she was full of knowledge, ideas and encouragement. I am excited to book my first nutrition and health coaching session with her, Monika is one of those people who can inspire you to change your life)
14 November 2020 19:14
Alisha is the BEST physio I've ever had! Went to her with a FOOSH injury a few months ago - I'm better than ever! So friendly and truly a real one. Tall Tree has such an inviting space, I hope I don't have to go back (lol) but if I'm ever injured again, I know where to go!
01 November 2020 6:34
I started pilates here with Ashley to compliment rehab for my hip injury, and it has been absolutely amazing. All the staff are very friendly, and the pilates has greatly improved my injury. Pilates has taught me better body awareness and improved my pelvis stability as well as gaining more dynamic mobility.
30 October 2020 21:10
I’ve been beyond impressed with my experiences at this clinic. Acupuncturist, Edward McCloskey, is a wizard!
Will definitely recommend.
28 October 2020 10:34
Client care starts at Reception and extends to individual providers on site. In my seventies and a late comer to acupuncture, I am now scheduling regular appointments. Edward is professional, addressing and relieving pain associated to sinus issues. Visits with Kieryn, massage therapist, are scheduled monthly as she is very effective in keeping age-related aches at bay. With these experiences, I am confident in recommending Tall Tree's menu of health-related services.
24 October 2020 20:48
Zoom Pilates with Ashley P is great! She’s very thorough each session is varied and challenging and she offers accommodations. Her instructions of body mechanics is excellent! Thank you so much for providing this service at Tall Tree integrative Health!
30 September 2020 22:10
I have been able to work with Lisa and Ashley for Pilates, Edward for acupuncture, and Alisha for physiotherapy. Everyone has been very helpful, professional and intuitive when it comes helping me achieve my goals, and encourage recovery. I have complete confidence in the practitioners in this establishment because of the results I have experienced and the genuine care I have received.
27 September 2020 13:11
I had a Pelvic floor physiotherapy session with Alisha today at the James Bay location. A beautiful facility with wonderful staff! It felt very safe and clean (re: Covid-19). I’m looking forward to my next visit!
25 September 2020 9:33
Tall Tree at James Bay was a much needed service for the area. As someone who has low back and knee injuries I visit it regularly for massage therapy sessions with Kieryn and they are awesome. She is knowledgeable, communicative and has a good positive energy. I always leave feeling better and with no pain. Highly recommend.
20 September 2020 16:01
James Bay location is really nice and calming with friendly staff. Went in for acupuncture with Edward to treat acid reflux. Started seeing results by the next day and ended up having great results for other issues including anxiety. In the week after my treatment I was able to calm my mind a lot faster and didn't have those feelings throughout the day. Edward is very knowledgeable, caring, and goes above and beyond!
09 September 2020 15:43
The whole staff at this place are fantastic! I went to see Edward for Acupunture and he is incredible. He is very calm and will help coach you every step of the way. Along with Dr. Melissa, they have both been very helpful!
31 August 2020 1:37
Jenna and Megan were both awesome to deal with. Super knowledgable and very friendly. Highly recommend them both
27 August 2020 11:26
Cassi is one of the rare clinicians who listens and trusts that my reality is my reality, helping me deal with symptoms even if they are weird and inexplicable. I appreciate her humanity as well as her obvious skill.
18 August 2020 0:12
Amazing, from the first acupuncture appointment until the thoughtful follow up. The staff is knowledgeable, helpful and considerate. Facility is welcoming and well appointed. Would defiantly recommend!
07 August 2020 11:01
I came to see Acupuncturist Edward McCloskey and the results exceeded my expectations. When I arrived at the office I could barely walk and I had never had this treatment before so I was skeptical it could help. Wow I was really amazed that after 24 hours I could fully walk again and my muscles un-seized hours after treatment. I am used to getting massages and chiro but this treatment was on another level for muscle release. Think of a surgical massage that can get deep into those hard to reach muscles with the precision of an expert acupuncturist! I highly recommend Edward for any sports injuries or muscle pain/tension. I am amazed!
07 July 2020 13:17
Went to Tall Tree James Bay for acupuncture with Edward. After every treatment feeling better. It is a very nice environment, great staff and building. I will be back.
29 June 2020 17:12
The staff at Tall Tree have been fantastic. I’ve recently had an RMT massage with Bruce, Acupuncture with Edward, Therapy with Dr Collins at the James Bay location, and Chiropractor Dr Ben at the Cordova Bat location. They were all incredibly helpful, knowledgeable and caring. I’ve already recommended their services and expertise to many of my friends and I will definitely be back!

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