07 January 2024 18:10
Competent and efficient with a reasonable fee. I will definitely use Tap 2 Drain Plumbing again.
03 January 2024 23:57
Had their plumber come in to fix our mess at trying to be our own plumber. It was a difficult job for him, probably took 2 hours more than I thought it would reasonably be done. He was polite, efficient and when he gave us the bill it was much lower than I had anticipated. Tap 2 Drain had also done an earlier job for us. My wife and I are more than pleased to have them do our plumbing for us. One Hundred Percent satisfied.
26 December 2023 12:43
6 STAR SERVICE ALL THE WAY! If you have plumbing or Hot water tank issues this is the company to use. I had an emergency issue and they called me first thing in the morning. Stephen did the service call and he was absolutely amazing! He was professional, efficient, patient and spent a lot of time explaining what he would need to repair and what I need to look for and how to handle situations in the future. I can’t say enough positive things. It’s not common to find such professionalism and care from companies in this day and age. Tap2Drain now has a lifetime customer. I can’t thank you enough. Sincerely Customer Ti in Rosedale.
05 December 2023 3:39
Extremely pleased with the prompt, friendly and professional service from the team. Josh was the plumber assigned to our service call and he was a pleasure to deal with! Highly recommended. Fair pricing as well.
20 November 2023 0:34
Steve and Chris were in to change my hot water tank on the same day the old one gave up. What a fantastic and professional job they did. Really appreciate their hard work. Could not have ask for a better experience. Highly recommend utilizing their talents.
Rich G
28 October 2023 6:06
I asked for a quote and spent time describing my issues to the dispatch, however, despite having access to the entire house and people to ask, the plumber did not quote on anything relevant. It was almost like the plumber did not bother to talk to anyone and just flew by the seat of his pants. When emailing he tried to evade and make excuses that I knew to be false. Very unprofessional and arrogant.
24 April 2023 9:47
Josh was amazing. He repaired our bathroom leak. He was professional, on time an even came on a long weekend Saturday. Will definitely recommend to anyone who asks. Thank you so much!
04 April 2023 10:22
Very, very pleased with Josh's service & how quickly & professionaly how got the job done.
24 March 2023 5:14
Had Josh come and help us with our shower drip. He took the time to do a great job and explain the repairs to us. Would absolutely recommend Josh and these guys to anyone.
13 March 2023 11:05
From first phone to them until job was finished. Excellent customer service. Josh called 1/2 hour before he was to arrive. Explained everything to me in terms I could understand. Listened to my other concerns and saved me from what could have been a huge situation. Thank you Josh for making things right! Price was what I had expected as well. Good job!
11 March 2023 20:01
Excellent service. Would recommend calling Tap 2 Drain Plumbing. Josh provided all around excellent and professional service. Highly recommend!
22 February 2023 2:09
Got done what needed to be done fast and professionally would recommend them to anyone I knew who needed a plumber
13 February 2023 0:07
Happy to use a local insured/bonded plumbing company that sends out competent techs, that can properly represent the company and give accurate estimates/quotes, and willing to work with the customer directly.
Also happy not to get hit with crazy surcharges for every single thing I needed done on the six condo units I manage. Fair and competent, and in the plumbing industry, apparently that's becoming rare. Thank you!
09 February 2023 11:47
Josh from Tap to Drain replaced our hot water tank. He was professional and friendly. Highly recommend this company.
08 February 2023 23:29
Our strata used Tap 2 Drain for a 20 unit water pipe replacement, and had done such a great job we asked them about a Renovation referral for a bathroom redo. Turns out they have a Reno department. These guys were absolute professionals, excellent customer service, attention to detail, they completed all work exactly on schedule (bit early in fact) and on budget. The end result is absolutely fantastic, we could not be happier. I can’t recommend Tap 2 Drain enough! I will use them again!
07 February 2023 5:36
I discovered a leaky main pressure relief valve in our boiler room. I called Tap 2 Drain mostly as I’ve seen their yellow trucks often and thought I would give them a try. Glad I did.

The booking person was very efficient and professional. Even better she said they could get someone over that afternoon with an estimated time.

Receive a phone call 15 min before that time to say they were on the way.

Josh arrived on time and had no issue wearing a mask. He inspected the valve and gave a quote before starting the job.

He completed the work efficiently and professionally and I will call and ask for him the next time I require any service the company provides.

Overall a very pleasant experience and Josh pointed out a couple of other areas to keep an eye on. It’s a relief the new valve is installed so we can sleep peacefully tonight and not have to worry about a flooded basement.

I also like their prompt email receipt and payment process.

Gordon
07 February 2023 3:39
Ever had a company worry about getting your issue solved as soon as possible while actively trying to save you money? !

My god this place is great! I called them on a Saturday and they showed up in less than 90 minutes from the time of my call.

They send this guy named Josh who is basically a sweetheart and then turns into a beast with the equipment haha.

Josh was so damn kind I almost want to break something else just to hang out with him haha.

Love this company and what they did for me today. Will not be calling anyone else
05 February 2023 17:28
Josh was very professional, personable and quick! Will definitely be calling again when in need for plumbing to be done. Will also be referring to everyone. Thank you so much!
05 February 2023 13:15
Josh was extremely knowledgeable and responsive. We had a water leak from a pipe in our ceiling and needed emergency service. Josh arrived within an hour of calling.

We discovered that our main water shut off was not working. Josh called the city and got help for us to get the water to our house shut off.

He had to come back the next day once the city of Mission crew finished installing a new shut off valve. Josh was friendly and efficient. He also replaced our indoor shut off so we won’t have to go through this again.

I highly recommend the Tap 2 Drain and especially Josh. Thank you for your help!
29 January 2023 9:47
Josh was here first thing in the morning to disconnect some rusted-shut hoses from our washing machine so we were ready for the delivery of our new one and while he was working I clogged my sink with potatoes that he was happy to vacuum out and he also wrenched apart a hose outside that has been stuck for years. Thank you so much for going above and beyond!
26 January 2023 3:28
I would like to thank Zsolt and Tayler. They went above and beyond. We had Poly B plumbing replaced, and as this was our first experience with Poly B, we didn't know what to expect. The work was done on time, and there was no mess to clean up. These guys are awesome and know their job. Even helped me to replace a water filter in my fridge. It was just a little thing, but it was a great help to me. Would recommend and would use Tap 2 Drain again. Yvonne C Chilliwack
13 January 2023 0:17
I was impressed with their service from start to finish, on time and thanks to Zsolt for doing a great job fixing our shower leaks. Will definitively recommend and use them again.
08 January 2023 13:47
I woke early to a dripping hot water tank and outside temperatures of -11 outside. I reached out to five plumbers and the only company that could accommodate me was Tap2Drain. Shane McCourt has exceptional customer service, follow up with who would be contacting me and the quote was received from his office admin Leanne with clear prices and within two hours.

Within less than four hours of speaking with Shane, two wonderful technicians showed up on my doorstep. Drop cloths on my brand new installed vinyl plank, removal of the old tank and not to mention a larger tank installed into a very tight squeeze closet…Ron and Taylor were done in less than 3 hours including clean up, taking recycling away and hauling of old tank. My bright shiny new tank has given me peace of mind and warranty to back it up.

I would highly recommend this group to anyone who is looking for a reliable company who deliver on their word. Thank you!
31 December 2022 12:14
Had an odd issue with unstoppable incoming water at only one location in the house along with to much pressure and leaking temp valve on the water tank. Did take two trips and a call to the city and Josh took care of it all.
11 December 2022 0:52
Drain leak. It was a difficult job (almost impossible location) on my sewer but Josh managed to fix it in record time. He worked much faster than expected and more importantly perfect. Josh is skilled and pleasant. Call him if you have a plumbing problem and he’ll fix it. Thank you Josh.
28 September 2022 22:24
Josh was great. He fixed the issues with the kitchen hoses and water shut off, removed the garburator, and gave me feedback on an outside faucet concern I had. He left everything as clean as he found it. This is my third house where I've relied on Tap 2 and they have always come through for me.
11 July 2022 16:06
I called Tap 2 Drain on Thursday afternoon to book an appointment to fix a water leak. Josh was able to come Friday before noon! Josh was able to quickly identify the source of the leak, which was not where I expected it. Josh was very professional, and able to give me some good preventative advice. I would highly recommend Tap 2 Drain for any plumbing related services.
13 June 2022 1:17
Excellent service from start to finish. Chris, Ron and Taylor did a wonderful job explaining everything they were doing and made in incidental improvements to our plumbing system as needed. We had a new toilet and two sinks installed as well as replacement of all Poly-B water pipes in our 35 year old home. They managed the whole project from Poly-B removal, new pipe installation, some fixture installation and disposal, as well as gyproc repair which we really appreciated. Always on time and did everything better than expected. Reliable and recommended!
30 May 2022 1:47
Ron and Taylor were professional and efficient in replacing our residential pipes. Would refer them to anyone for this service. Tap2Drain is an excellent plumbing company.
16 April 2022 13:45
We had a sewer backup of epic proportions. I called several companies and Tap 2 Drain was the only one that were able to get somebody to us that day. They said somebody would be here between 3 - 5 and Alexi showed up at 2 pm. He went right to work and while he was unable to unclog the blockage from the inside he switched to the outside sewer pipe and after 30 minutes of relentless effirt on his part, he succeeded in breaking down and clearing yje blockage. He was tenacious. He put a smile on our face at the end of the day and he was a pleasure to work with. I highly recommend Tap 2 Drain.
22 February 2022 2:34
They were amazing! Woke up New Year’s Eve with a pool of water around our hot water tank. From the moment I called to the last moments they left, the service they provided was beyond anything we expected! They know they’re stuff and now, not only do we have an upgraded tankless water heater (which is worth the cost), but a company we know we can trust. We’ll definitely seek out their services from here on out!
19 February 2022 16:01
Efficient, quick, knowledgable, AND reasonably priced. We had a pipe burst in our home, so I called early in the morning in a bit of a panic and not only was the technician there the same day, he solved the problem within an hour. (Our pipe issue was straightforward. Obviously, your time and cost may vary depending on what YOUR issue is.)
26 December 2021 7:12
We had our 1985 home completely updated removing all the PolyB piping and pressure relief valve and shut off taps. Excellent workmanship, professional technicians that took great care in quality work. On time and on budget I would highly recommend this company.
28 August 2021 19:52
Great company, had my sink and dishwasher up and running in no time, plumber was a good dude, very reasonable price. 10/10 will use again
19 July 2021 8:57
I would highly recommend Tap 2 Drain. So pleasantly surprised how easy it was having my new sinks and taps installed was. Such a great job, so professional, I am so pleased! Couldn’t have gone any smoother. Even the invoice was a pleasant surprise!
17 July 2021 16:09
They were on time and performed the repair faster than I anticipated. All in all it was a quick thing, one that I as a homeowner couldn't do myself however. I appreciate everything they did on site.
20 May 2021 10:37
Our toilet was blocked up and we called Tap 2 Drain. I was told they would be here between 11: 00am & 1: 00pm. Ron called us before leaving and showed up early at 10: 30am. He conducted himself in a safe and professional manner, was very friendly and got straight to work. He had our drain unblocked in an hour and a half even after having to go underneath our Mobile home. I would highly recommend Tap 2 Drain for any Plumbing issues and will definitely call them back if I ever have Plumbing issues.
11 May 2021 1:57
Steve was great and easy to work with. He found us a heavy duty under the sink garbage disposal unit that would fit our family needs. Thanks Tap 2 Drain.the kids loved the looks of the van also.
05 May 2021 23:48
Highly recommended! Called and booked my appointment, the lady on the phone was very nice and accommodating and was able to fit me in around my schedule. She gave a realistic time window as to when the plumber would be at my house. The morning of, the plumber Ron called and texted that he would be there as scheduled. He arrived exactly on time and he was awesome.

He was able to solve my issue and repair it in under an hour. I had thought my tub was leaking, but it turned out it was a seal around the toilet in the other bathroom. He determined by cutting open an area of water damage from the ceiling below.

Compete resolution and fair pricing. If you have been putting off calling the plumber, there’s nothing to worry about. Great customer service, punctual and fair. 10/10
24 February 2021 6:57
This is the third time we have used the Tap 2 Drain team to keep our home well maintained. Today we had Ron come by to snake our drains and ensure that they keep flowing like new. If you have not had this preventative service done in your home we highly recommend it. Thanks Ron for your professional approach to our safety during these trying COVID times, an even bigger thanks for helping us maintain our home.
Kindest Regards,
Heather
06 January 2021 13:48
I called this company after being rejected until mid January for any help from other local companies
Leanne said she could help us out the same morning as we had a leak from our watermain in the downstairs suite. Chris their technician was there within an hour assessed the problem and gave a quote onsite. The job was done professionally and timely as the water had to be off with tenants having young children and such
Great job definitely recommend these people
05 March 2020 13:19
Had a hot water tank problem. Aaron came and recommended how to proceed to fix it. On time and very professional. Would not hesitate to use their sevices again.
23 February 2020 10:50
Job well done quickly and efficiently. Didn't realize that the service charge of $99.00 did not get credited towards the total bill.
27 January 2020 1:43
Great service! They came on time for the appointment and took an extra mile to help, I will definitely recommend their service to anyone in need.
20 January 2020 9:20
I had an emergency blocked drain. Steve came around 5: 45 PM and stayed until 7: 00. I can't comment on the price but highly recommend Steve and would not hesitate to call him again.
16 January 2020 3:50
We had a boiler inspection done. The tech, Chris, was very knowledgeable and used his time wisely. Very professional. Pricing was as quoted. No hidden charges or extra costs involved. Chris set everything right and now boiler is.perfroming even better.
07 January 2020 21:08
Chad came home to help with a blocked toilet. He was professional and efficient.
I have no hesitation in recommending him.
06 January 2020 11:45
The service person was friendly, responsive and everything, including the quote was completed as agreed. I would definitely recommend them
01 January 2020 7:09
Tap 2 drain WOW is all I can say there HONESTLY the best Plummer I have ever used. I call a Plummer alot becuase I run a recovery home and we have 90 men we help. Tap 2 drain give us the best price and trust me I look around they tell you up front what is wrong and fix it the first time right. DONT LOOK ANY WHERE ELES THIS IS THE PLACE TO CALL! Blessings Richard Korkowski
31 December 2019 22:12
Honestly, the receptionist was a bag. Terrible attitude when she learned that the work needed to be cancelled. She sounded young and immature, so my guess is she is not overly qualified in the "people skills" department.

The repairman that initially arrived to provide me with a quote however, seemed professional and knowledgable. He was the saving grace of this experience.
28 December 2019 0:03
Alexi from Tap 2 Drain Plumbing came to help me when my toilet wasn’t working properly... After unplugging a clog, Alexi showed me the problem with my very old toilet which was an expensive fix so I decided it was high time for a replacement... I found Alexi to be super knowledgeable regarding toilets as there are so many to choose from... He helped me pick out a good American Standard toilet in my budget... He was even so good to deliver it to me from Home Depot (for a fee) & did a wonderful installation job... I am always pleased with the service I receive from this company & will continue to use them in the future... Thank you Alexi!
Kind regards, Ruth
Pitt Meadows, BC
20 December 2019 7:06
I was impressed with the professionalism but even more with how easy it was to talk with Steve and ask questions. He made sure that I knew and saw what was happening. I have already talked to him about coming back for some other work. Thank you so much.
18 December 2019 22:14
Very friendly, very fast, very clean, they did a great job! Aaron was my installer, price was good. Definitely will use them again. The web page says how can we make you smile, when Leanne answered the phone that's what she said, Tap2 how can we make you smile just like they mentioned on there web page.i thought that was very good from the start keep it up.thanks for the service.
14 December 2019 13:49
Great service - we've used them at my work twice, and at home once. Service people are always there when they say they will be, and get the job done.
15 November 2019 16:54
Doing renos on our rental property, and needed some plumbing help several times. I like calling these guys because the receptionist DOES make me smile. Then I received help quickly, and the service was great. Aaron took the time to explain what the problem was so I could avoid it next time. Great company!
11 November 2019 23:18
The service I received from start to finish was excellent. I was able to message them online and get a response quickly. They called me right away to book a time. A technician called before he came out and was professional and polite while in my home. If I ever need a plumber again, I’ll be calling them. Thanks for the great service you guys!
10 October 2019 10:53
Would highly recommend this company. Efficient, fair pricing and great people. Thankyou for helping us in our disaster.
04 September 2019 14:52
Service was done in a friendly, professional manner. Gave us some excellent advise as to where to start with our plumbing problem. Highly recommend for any of your plumbing problems. A big Thank you, Tap to Drain!
27 May 2019 13:02
I called tap 2 drain about a leak from second floor bath tub. Very friendly person answered my call and promptly scheduled a service call.
The service tech was a licenced journeyman and very professional. He identified and repaired the problem quickly. He took the time to explain the problem and made recommendations to avoid future water problems. Great service, professional, courteous and fairly priced.
02 May 2019 12:49
Called Tap2drain to install a new gas hot water heater that I purchased. They responded quickly and had a plumber and apprentice out within a couple hours.

The tank was installed in an awkward location, but the they were able to re and re the old tank and new tank. They were careful not to damage any walls, carpets, and kept their work neat and tidy. They were friendly, professional and careful.

Would not hesitate to call them again.
26 April 2019 3:01
I would love to recommend tap 2 drain. Great service, great people, great price. Dorothy is my absolute favorite and you won't meet a more pleasant individual. Thank you for everything.
23 April 2019 14:21
Basement flooded Saturday morning called Tap 2 Drain and Steve was at our house within an hour.
Professional, polite and finished in less than the original quoted time.
Highly recommend this company.
23 April 2019 2:52
Hi,
We had a leaking Dishwasher, and couldn't seem to stop the flow by shutting off the valve that supplies water to the dishwasher, so I went to shut the main supply off to the whole house, and discovered our Hot-Water tank was leaking too! I called late evening to get in the line up for the next day, and Alexi and Eric were sent out to us by Noon! They answered our questions, and gave us updates as they were going along with the job of replacing the Hot Water tank. Both of them knew their jobs to do, and would certainly recommend both of them to anyone else.
13 April 2019 1:23
I was most impressed with the service I received from this company. From the lady answering the telephone to the very knowledgeable
rep. Very personable rep with an uncommon trait of being able
to explain the situation to me, at the same time providing explicit
assistance to his apprentice. All done in a respectful manner.
I have other plumbing work and look forward to working with Tap 2
in the future.
Clare Spink, Popkum

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