TD Canada Trust Branch and ATM
6 reviews 1911 W 4th Ave, Vancouver, BC +1 604-654-3140 www.td.com/ca/en/personal-banking/branch-locator suggest an edit
20 May 2023 2:32
Excellent service from a great team! Everyone in this branch is friendly, and it’s easy to talk to the branch manager and all the staff.
Special thanks to Nahal for knowing the system so well!
Special thanks to Nahal for knowing the system so well!
11 May 2023 18:06
Disappointed. Waited in line at the end of the day to do a couple transactions (~5: 35pm, more than 20 minutes before closing). Only 1 teller since the frontline was focused on closing and the advisors were focused on speaking amongst themselves. The wait was over 20 minutes. No acknowledgement in line when frontline staff checked the CDU.
The worst part wasn’t the wait but the combative nature after the wait.
I did a couple of transactions that took some time.
If an advisor came out of their office to help they would have discovered it was a deposit for a real estate purchase and I am looking for mortgage help. Too bad, missed sales opportunity.
Glad to take my mortgage business elsewhere.
The most heart crushing thing for me is that I used to work for TD and helped open this branch as an FSR. I am so disappointed in a location where I helped build and create a book of business in the community.
The worst part wasn’t the wait but the combative nature after the wait.
I did a couple of transactions that took some time.
If an advisor came out of their office to help they would have discovered it was a deposit for a real estate purchase and I am looking for mortgage help. Too bad, missed sales opportunity.
Glad to take my mortgage business elsewhere.
The most heart crushing thing for me is that I used to work for TD and helped open this branch as an FSR. I am so disappointed in a location where I helped build and create a book of business in the community.
12 April 2023 1:32
Waited in line for over 30 minutes. I asked to change my password for my account online, went through all the security prompts, ID phone number and then I was told to enter in the and old pin and new pin for my card. I did so and then was asked if there was anything else I could be helped with. I went over my lunch break time and didn't even get my problem fixed.
30 March 2023 11:39
Terrible branch. Lines are long and only half the tellers are actually helping customers. They claim they can no longer offer complimentary coffee due to covid but can't be bothered to keep the hand sanitizer dispensers full.
16 March 2023 15:43
I am not sure why there are so many complainers. Every time I have been and requested many banking services, the service has been impeccable.
22 February 2023 8:23
I was the James Bond of driving in the cold dark rainy weather (safety first of course) - made it (running - with sprained ankle mind you lol) inside the Bank by 5: 59 - everything looked like it had been gated up at least by 5: 58pm as the gates were shut and no one was near the thing. I knocked - finally someone came out and said it’s 6pm. I’m like well yah - now it is.