TD Canada Trust Branch and ATM

Never had a problem with this bank and it is not my branch. I was served nicely, everybody was nice and courteous and in full covid people were stressed. Prefer this branch to my branch.

Very late review post but I just would like to say thank you to Sion for going above and beyond in making sure I was ready for my overseas trip. He was knowledgeable in his work and was genuinely helpful and patient in processing my application expeditiously despite the tech system difficulties that day.

Never ever bank with TD bank. They dont care for your money and your money is not safe in TD bank. Back in Januray 2023, someone stole/ somehow got hold of my cheques, wrote a number on them, simply wrote my name (spelled my name, not my signature style) went to a bank branch, deposited the cheque, the bank cleared the cheque without verifying my signature and the person managed to withdraw a sum of money. As soon as i realised that it was a fraudulent withdrawal, i approached this burnaby branch, they closed my account and opened a new one. However, their fraud team did their investigation and blamed me for the mistake telling me that i am supposed to take care of my cheques. They completely ignored the golden truth that banks are supposed to macth signature they have on file before clearing any cheque. While, i agree that account holders are supposed to take care of cheques but ultimately banks are the one who have to ensure the signatures are matched before clearing the cheque. The agent at bank told me that banks dont always match signatures in case of small amounts.like that is so pathetic and ignorant of their duties.my money was just gone. I would like to advise the bank that amount should not matter -big or small is subjective and they are supposed to verify signatures regardless. Even in developing countries like Thailand and India, banks verify signatures - Its your one and only job while clearing cheques. Also, they take 1 month to send new credit cards and dont increase withdrawal limits for 1 day when i needed urgent cash. Very soon ill close my td bank account.