TD Canada Trust Branch and ATM

There is a man who regularly sleeps in the ATM area from late evening to opening time, with no mask. It is not safe to use the ATM in such a small enclosed poorly ventilated space with another maskless person present for many hours of time. A better resource is needed for the health and safety of the man who is sleeping there, and in the meantime I do not recommend using this location.

Always have a great experience at this bank. I always go to the indian advisor who always solves my problems!

Worst experience at this location at all, some senior financial advisor made mistakes, and I have to pay for their mistakes!

One of the worst branches of TD, I wish they improved their training and supervision, or at least their staff tried to care more. In many of my experiences with this branch there was a hassle due to the staff's lack of knowledge or occasional mistakes.

TD has literally been holding my money hostage for 2 weeks now. I came in to this branch yesterday to try and fix my debit card and bank account so I can actually have access to my funds, and at first the employee working with me was nice. However, today I go to use my card, and my accounts are still frozen. I called TD's number and I found out that the employees at this branch flagged all my accounts for impersonating myself, even though I came in with a passport yesterday to verify my identity. I feel insulted by this outrageous and slyly passive accusation of me committing identity fraud on my own identity.
Regardless, I have switched banks finally and have been able to transfer my money away from TD's incompetent greedy hands. If your still with TD, I can tell you this branch has no integrity; stay away if you can.

Opened and closed my account within 3 days due to poor customer service at this branch. The agent seemed too interested in “capitalizing on my investments” and not simply opening a business account like I requested (even though I had all the required documents.) I had to pay to close my accounts. Phoning customer service got me a 1 hour wait time. I have never had such poor financial customer service. My recommendation is to go to 1 of the 4 banks, one block down on Sasamat and 10th.

Probably one of the worst experience I had at a bank at this branch with an Indian advisor. Called the branch a day in advance and they said they will be able to reverse 3 months and that they will see what they can do when I come into the branch. But when I went to the branch, the advisor made up his own rules by saying he cannot reverse the fees because "things have changed suddenly, " but after when he was told by the manager, he comes back and says he will reverse the fees. I asked him why the sudden changes with his words, and he says "we don't want you to have a negative experience"? His attitude was absolutely repulsive during the entire conversation. I work at a bank too and he thinks he can fool me just because I'm young.