TD Canada Trust Branch and ATM

Terrible bank. Came in to get help with my account and was rudely brushed off and told to contact there help line. This was yesterday and I've been trying to talk to someone and been on hold for about 9hrs now.

Update: it took me over two weeks to finally get ahold of someone to resolve my problem

They have a known scammer that they are protecting at their branch. They lied to me and told me to call the police only to then waste the police officers time. This is public mischief their manager committed just to harass me. Awful staff and awful business hope they fire all management at this branch.

Went in to see a bank teller. The lady that helped me was named Laura. She was extremely kind and helpful. Simple things like having a smile on your face while helping someone really goes a long way.

Good place if you have nothing to do but watch 32 employees behind the counter running around looking confused as you stand and wait in the brutal lineup forever.absolutley brutal!

I went through all the trouble of doing a credit card application here with a guy named vikram, it was approved. They said the credit card is in the mail. I kept calling asking why I hadn't recieved it and they said they would deal with it. Anyways now the file has "expired". The representative I spoke to at head office verified it was caused by vikrams negligence, he took my application and never actually finalized it.even though it was approved. Total scumbag wasted my time.

I have used TD for 30 years. Security and verification connected to your cell phone now make this bank unbearable. Nobody in branch has a clue on much. I am done with TD.

Extremely careless, incompetent and negligent staff. They mishandled my RRSP contributions…staff and mangers are totally clueless where the cheque is or what they did with it. If you want to loose your money come and see them. Horrendous service, totally unprofessional team.

This is one of the worse locations. I should've read the reviews before going to this branch. The manager and the agent, Jaskirat Bedi, closed my application without authorization. The application is always open for 30 days, and then it expires. But at this location, they don't seem to care about customers. They do whatever they want. They will tell you that your application did not get approved when your application is pending, and they still need to submit it. Because of this branch, I am leaving TD after 23 years.

I have been waiting almost 60 days for a home equity line of credit, they have lost documents, don't call me back, don't respond to my emails, have made 2 complaints to the branch manager and nothing has been done. This is the worst customer service I have ever had. We currently have 2 mortgages with them and I'm looking to go to another bank now. Absolutely terrible.

Because of negligence (manually entered wrong demand draft's number into the computer by td employee) and later unsupported acts of td branch, my 10K demand draft got returned and I am still in shock by discovering such an unprofessional attitude by this td branch. Its not over yet because they are neither giving me my money nor giving back my original demand draft (so that I could e able to deposit in some other bank). Being a new immgrant I was not aware of such a service in Canada. I am in deep stress now and I need to take medical supervision. Can anyone suggest me what to do next?