TD Canada Trust Branch and ATM

Poor customer service for my grandfather. The bank manager would not help him recover a faulty e-transfer and has now lost his business over it.

It is hard to believe a "top 5 Canadian bank" can be so incompetent. I pick up my new Credit Card after being "validated" and use it. Then I try to access online, but cannot. I call the number as advised and am told it has not been "activated". But I have the card and have used it. No you cannot access online untill you go back to branch at my cost and time and "re-activate". I can use the card but cannot access it via online or phone banking untill I go back to the branch. I have raised a formal complaint. I guess my time or money in gas is not important to a billion dollar company.

Shout out to Ali who was brilliant setting up our daughter's first account: directing questions to her, providing recommendations on what was best for her, making her feel super comfortable with the bank environment. Thank you!

TD bank is not a bank. Its a bazaar. They have to reach a goal of deposits and credit cards, what happens after you deposit your money is up to the gods.

This branch would get 0 stars, they are totally incompetent as to the Canadian banking rules. This is why I dropped Td before and will be doing so again.