13 November 2023 10:10
Customer experience started ok. Plumbers came on day expected, had to leave after a couple hours for an emergency. Thursday afternoon told half to a full day work left on Friday, we had to leave town. No follow up calls or communication from plumber to change our expectations. Return home, 2 downstairs sinks left uninstalled. Takes multiple phone calls to have water shot offs installed so my husband and I can reinstall the sinks ourselves. Received invoice indicating 2 additional days of work, which was a surprise given the plumbers had indicated a half to 1 day work remaining.