Thai Express Restaurant Vancouver

Very disappointed with the cashier lady who getting the order at Vancouver pacific center food court she is very rude don’t even know a customer service very bad attitude and it to early we are the first customer to order I don’t know her name but her shift Dec 3 2024 duty at pacific center 11: am she needs another training

Food was great but unbelievably bad customer service! I used to go with my buddy all the time but not anymore! The new cashier lady is so rude for no reason! Im sorry but im not paying for this service i love thai food i have to find another place now

It was super delicious to eat here. I ordered a THAI SOUP with Meat and it was delicious, the touch of mint gives it an incredible flavor. The GENERAL THAI MANGO is a delight. The place is highly recommended. Being in fast food you will probably wait to find a place although they usually vacate very quickly.

I wanted to like this better. I ordered my food spicy and there was no spice at all. Overall I ate only about half and tossed the rest. A bit disappointing, even for food court food. It could have just been an off day. I'll try it again some time.

I have been going here for years and I don't know what has changed, but the food has gone significantly downhill in both quality and taste. It's disappointing, but at least there are other options in the area. I don't know if its just me but has been so bland and tasteless. Also, the chicken pad thai gave me food poisoning and tasted undercooked, so I have ordered tofu dishes on recent visits. I have tried ordering things with extra sauce (which costs extra $) in order to try and help the lack of flavor. It has not. They only added extra chili flakes instead. Better off going elsewhere in my opinion.

I use to go here all the time for pad Thai. Haven't been in forever.
I ordered 1 steam n 1 fried chickendumpling with peanut sauce no Thai chili.
Because it would normally be served in 2! Different container with lids, I asked could it be in 1. Happy to pay if need. Save environment.
Both girls glaring at me, talking and looking at me. Proceed to giggle looking at me. Rolled her eyes.
Then 1 girl, said Dumplings! I picked it up, she said next time we will charge you if u ask fir 1 container.
So, I understand you don't charge me fir 2 lids n 2 containers, but if I ask for 1 you do?
Gave me dumplings no utensils!?
How am I to eat peanut sauce covered dumplings?

Thing is, I offered to pay for container. Rude and bad service.
Customer waiting found me and said how rude. Thought It was just me. Apparently, rude to them to. Dismissive.
Disappointing

Very tasty Yellow Curry. Staff are polite. One of my favourite restaurants to eat from in terms of taste.

I don’t Get all the hair like I’ve tried The general thai mango And its actually pretty good. I would definitely come back again.

I did tip 20% with my order and asked for a paper bag, they asked me to pay extra and charged me $4.50. I'll never order in this location.

Food was really good but the service was really bad. The one doing the cash was really rude.

Burnt egg hidden and buried under the pad thai. Low rating mostly because of poor customer service. Mistakes can happen (burnt egg) which is ok but one particular staff was very rude and that is not ok.

Most delicious place of other Thai express locations. Pad seew is not twisted with broccoli.

Quick service and their new Thai iced tea is so good! I thought the “medium spicy” wasn’t spicy enough and the pad thai was a bit too sweet. Overall good quick fast food

I ordered Pad Thai with chicken. Have to say the flavour was really good, and it was filling, but the problem is that it was basically just noodles with very little else. Barely any chicken or vegetables. So even though it tasted good I probably won't come back.

The rudest and most impolite server I ever met. I ordered shrimp, asked me to change to beef, then charged me for higher price, came out as artificial beef. Then said “You cannot read, right? ” Refused to give me the $1.2 difference. Food is so salty. Rice is very hard to chew. Bad experience!

Took 2 hours for delivery to come, food was completely bland and no taste whatsoever when i ordered extra spicy…food was completely cold an had missing items! WOULD NOT ORDER FROM HERE EVER AGAIN!