The Den

Jackson was absolutely fantastic! He made sure to give our table lots of time to figure out what we wanted. Also pretty sure my friend fell inlove with him. Will come back!

I’m not usually a Karen but…
Poor quality of service, disinterested staff, and subpar food. It would have been faster to walk to superstore, bring a live crab back to our table, and prepare it there than it took for them to forget the appetizer and put together somewhat warm poutine.
There are a ton of better options within walking distance.: (

Extremely slow service. The food was not worth the wait time when cheaper, faster options are just down the road.

The food and portion sizes are fantastic! And well priced for the portion sizes. Staff are friendly and are more or less attentive. Only gripe I have is that they run a skeleton crew, and often only have 1 server/ bartender on shift.

Service was absolutey atrocious and usually I am fairly patient and lenient because I've worked in service jobs. After our plates were cleared we waited 30-40 minutes to get the bill and we had to call our server as she ignored us to grab us the bils. At which point it took another 20 minutes to get the bill and in the middle of it she walked away and I had to finish collecting the payment for my friends. I hate being that person but we came in at 5: 30 (wasnt even busy, maybe 4 other tables.) and didnt get out of there until 7: 10 and all we had was water, a poutine and a wrap.during this time maybe one or two other tables came in, but whenever she served one table she completely ignored us, i had wanted more water but never even got the chance because she never came to the table unless we asked after getting our food. I have handled more waters, order takings, and serving drinks and food as a hostess before than what she did tonight. There was absolutely no reason for such slow service and this isn't a one off. This whole semester has been extremely slow service. I am honestly starting to feel like not ocming at all anymore or just ordering to go and sitting somewhere else on campus.

Kinda gotten a bit too "Posh" for a uni pub. Also I can't think of any other uni pub that closes at 5pm on fridays/ Saturdays. I'm sorry but your open from 11.30 till 5 I'm pretty sure back in the day (circa 2014) the pub was open atleast Fridays n Saturdays how are students and alumni supposed to enjoy a pint when there's banks open longer and later

Ordered vegetarian burger and got a chicken burger. Called 5 times to try and see what could be done but there was no answer

Servers name was Ryan very rude and slow service, would recomend possibly on days he wasnt working.

The best pickles ever! This was an amazing burger, I definitely think burgers should be super messy and this didn't disappoint. A bit more on the pricey size (if you compare it to a fast food chain) but you get what you pay for. These burgers are homemade, full of flavor, juicy and and very yummy. If your craving a BBQ burger that you'd make at home kind of thing, this place is the best choice!
The input negative I have is that the gravy was disgusting and runny, tasted and resembled brown runny water no flavour and gross. The fries were good