21 August 2023 7:55
I met the owner of The Fournier Auto Group Ltd.and learned about his vehicle valuation business. He got my attention with his honest approach and evident commitment to the consumer.

It's clear they genuinely work to benefit us, making sure we get the best value and are well-informed. It's refreshing to see a company prioritize the interests of its clients over just making a profit.

Highly recommended for anyone needing an accurate and honest vehicle valuation. Keep up the great work!
08 August 2023 8:52
I am so glad that I stumbled on Fournier Auto Group services! I recommend him to anyone that is having to deal with ICBC trying to screw them over. I will try to summarize with 3 key points about my experience with Rob:
1. From the start Rob was very transparent about the his services and associated costs. He honestly tried to help me with least possible financial impact. I think the pricing is quite affordable and well worth it.
2. It was obvious that he knows what he is talking about. He was able to pick up a discrepancy with Mitchell's valuation report right away. I would have trusted the report and it would have been a costly mistake.
3. Rob took ownership of my case. I felt like he really cared about the outcome, and I felt that he was frustrated with ICBC on my behalf.
If ICBC is screwing you around, reach out to him. He will tell you if he can help or not. I will certainly recommend him to anyone I know that is dealing with an accident.
Thank you for all your help Rob!
04 June 2023 7:29
I had contacted Rob to do a depreciation of a truck of mine that was t-bone. I had alot of money into the truck and felt ICBC was not being fair. Rob was amazing! He explained everything from, what he would be doing for me, how things work with ICBC, my possible opinions, and more. Rob was quick to reply, extremely knowledgeable, he also understood my stress and what the truck meant to me. After Rob went through all my receipts and paper work. He suggested my best opinions. I was now able to move forward with my ICBC claim feeling relieved of stress and put my mind at ease knowing I had good information from an outside company. Thank you Rob
13 May 2023 18:09
I have been representing car accident victims for over thirty years. I have no hesitation in referring all my valuation claims to The Fournier Auto Group!
02 April 2023 5:56
Rob is great. I reached out to him in 2021 about a collision. With ICBCs changes he was able to help navigate and do an AD assessment before the rules changed. He also chased me down for 1.5 years as I was busy and this was not on my mind. Managed to get the full claim amount recommended in his report.
22 October 2022 20:09
I used Rob's service to have him do an accelerated depreciation report for me. That played a key part in getting the maximum amount from ICBC as recommended in his report. He also follows up with you for any questions you may have. He also recommended a lawyer that I ended up using and that also helped. I recommend his service.
08 September 2022 23:14
Rob's been really helpful throughout my entire claims process. Not only his depreciation report was professional, he also went the extra mile by introducing to me a lawyer and gave me some solid and useful advices. I highly recommend using Rob if you ever run into a situation where you need a depreciation report for your ICBC claim.
18 August 2022 22:51
These guys are awesome.quick turnaround.made a major difference in what ICBC gave for our written off vehicle.
15 August 2022 13:50
Reached out to Rob regarding an Accelerated Depreciation Claim. The Appraisal Report he provided wass detailed and legitimate to which it played a huge roll on resolving my case.

Rob’s service doesn’t stop at the report, he goes well and beyond it. Rob connected me with a great counsel (Paul Ladner Dosanth Law Group) as well as guiding me all the way til the end of process which I appreciate so much. Thank you Rob.

Just to give you an idea of his loyalty, the process took close to 2 years and Rob was there through out!
14 August 2022 17:06
ICBC was really low balling us on our 1 year old vehicles value.thanks to Rob we got fair market value for the car that was written off.
08 August 2022 10:22
I had been rear ended in my 2 week old vehicle & ICBC laughed me out of the room when I inquired as to the accelerated depreciation on my brand new, from factory Mazda CX-9! I was not at fault, ICBC declared me not at fault, but gave me a runaround about the depreciation. I knew I was entitled to SOMETHING and (with MANY THANKS to) Rob Fournier & his team, I was able to get back the money lost due to the accident. Rob Fournier & his team, are there for their clients, 100%. The rate was MORE than reasonable. I am extremely happy & grateful, for the outcome in this. I will recommend the Fournier Auto Group Ltd, to anyone & everyone! Thank you so much for everything you did, for me.
07 August 2022 1:36
Had 2 accidents on the same vehicle. Rob was patient and walked me through the steps to get me compensated for the accelerated depreciation from icbc. Couldn’t have gone any further without him. He did a great report! Thanks again Rob!
04 July 2022 5:32
Rob was very persistent and his report was very professional and helpful. ICBC finally agreed to pay me the depreciation of my car and he also adviced me to find a good lawyer.
Thanks Rob,
25 April 2022 23:45
Rob helped me settle a vehicle write off dispute. ICBC gave me a low ball offer and the representative was being unreasonable. Rob explained the process, collected all of the relevant information from me, completed an assessment of my vehicle, and sent a counter offer with the necessary ads. The latest representative replied a few days later with an re-assessed value that is higher than our counter offer! Working with Rob was painless, just send him the information and he will talk to ICBC directly.

My only criticism: he needs to work on his website's SEO so I could have found him earlier!
08 February 2022 12:26
Rob, at The Fournier Auto Group Ltd, helped me navigate a complex and rigid insurance system to achieve the outcome I was hoping for. My vehicle will be repaired and returned to me in the new year. Rob provided sound advice which helped me understand my options. And, he checked in regularly to see how I was doing. He is someone who sincerely cares about others. Thank you, Rob! I am most grateful for your support.
01 February 2022 22:41
I had been told by ICBC that I couldn't claim accelerated depreciation. I had a quick chat with Rob about my claim and he said that I definitely could. He was very thorough and detailed with his report. Overall very professional.
17 January 2022 15:47
I called Rob about my car after an accident. He wasn't able to help directly, but instead of saying "goodbye and good luck" he referred me to someone who he thought might help with my very specific problem. Not only that, but he then followed-up to see if his referral had helped and I'm sure he would've continued to try.

He helped me research the right points for my argument and I was able to reach the perfect resolution.
17 January 2022 13:03
Fournier auto group did an excellent job getting me what I deserved for my accelerated depreciation claim. I highly recommend them.
11 January 2022 5:32
Rob’s report is very professional and helpful. ICBC finally agree to pay me the depreciation of my car after a not at fault accident. Really appreciate Rob’s help.
27 December 2021 23:44
Rob's services were invaluable to guiding me through the process of claiming accelerated depreciation compensation. He is very knowledgable in his field, and provided me with actionable information and recommendations to bring my claim to a successful conclusion. He is approachable and responsive, and I would recommend his services to anyone requiring such expertise.
24 December 2021 8:23
It was my lawyer refer me to Rob. Before that, I don't nothing about what Rob had done before. Why I need Rob's help? It is because I want to fight with ICBC to make them to fix my antique car instead of write it off.this car means a lot to me instead of get back any money. At the beginning when I have my conversation with Rob, I already know it is not going to win for sure.but at least I spent my little money as I can to try to bring my car back home.at the end ICBC still insist to write of my car and pay me a value little closer to the Vehicle Appraisal Report that Rob had done.it was hopeless, money is not what I want. I only want my car back. So I went back to Rob, and Rob introduce me to another other guy that help to negotiate with ICBC for the repair.at the end, the repair negotiate wasn't work out.and I had run out of all my option.it was hopeless.so I go back to Rob once again, that he suggest that I should give a value to ICBC and settle it, if not, then my final hope was go though the Arbitration.i'm surely prepare everything to go though the Arbitration, that ICBC want me to bear for it during the time. At the end, I did got the value I wanted.it is the best option next to bring my car back home.although, I still think I rather to have my car back home than get a closer market value of my car. Rob had helped to the bottom of it.it had been 7 months of work that Rob had keep helping me.something that is more than a word Thanks you can explain to Rob.
21 December 2021 4:06
I am very thankful someone suggested I contact the Fornier Auto Group. Rob was extremely knowledgeable and helpful. I ended up with a significantly improved outcome with ICBC. He also helped suggest where I could find my next vehicle and found me an ideal one if I wanted a replacement (but I ended up buying a SUV instead).

Choose the Fournier Auto Group - you will be very happy you did!
17 December 2021 5:26
On the advice of my brother, I reached out to Rob as my brother thought Rob could help me with an insurance claim issue even though the issue was not related to the services he provides. Rob responded to my query the same day. He could not help me with my issue but did refer me to someone else whom he thought could help. Several days later he followed up with me to see if the person was able to help me. Rob provided EXTRAORDINARY customer service. Thank you!
03 December 2021 21:23
I have had correspondence with Rob before consulting Fournier Auto Group because I work at a specialist shop that he services his vehicles at. As a customer and as a provider of service alike, Rob is a pleasure to deal with and extremely professional.
I explained my insurance claim scenario to him and he immediately offered to help. Consulting with him provided me with valuable information in how I approached countering my insurance companies settlement offers to maximize the valuation of my vehicle. I would without a doubt entrust Rob again with appraising or offering insight as to how to approach a settlement for one of my vehicles, and I would recommend him to a friend or family member for a similar circumstance!
18 November 2021 23:13
I was involved in a “not at fault” accident and a friend recommended Rob to me. He assessed and wrote an accelerated deprecation report to determine my car’s loss of value caused by the accident. Upon ICBC reviewing the report, I was able to claim back the depreciated amount within a day!
Looking back at the entire process, at the beginning when dealing with ICBC myself, it was long and exhausting but having Rob’s report and guidance really made things much faster and easier. Working with Rob was easy and effective. He clearly told me what was needed for the report from my side and what to expect at the different steps in the claim process. We highly recommend Rob to anyone who may have had a similar experience.
13 November 2021 9:52
Robs great to deal with very professional and gets the job done I highly recommend Fournier auto group ltd
05 November 2021 19:44
If you need a help for depreciation especially your car or van is new rob is the key nobody else trust me you will not regret it 100% he will help you.
04 November 2021 19:18
Rob's report helped me get compensation from ICBC, for accelerated depreciation claim. His communication with me was timely and advice was to the point.
30 October 2021 12:15
Found Rob after our brand new truck got hit. We owned the truck for barely 3 months. When we got in a “no fault” accident. Where someone ran a red light. Spoke with Rob and he provided us with his Accelerated Depreciation Report. It was the key piece to helping us get ICBC to pay us for the added depreciation. Rob checked in and helped with any issues as they arose. Overall it was a very smooth experience, his guidance and knowledge helped hugely. Rob’s report allowed us to settle without seeking remediation. Excellent service and highly recommend for anyone in the same or similar situation.
08 October 2021 17:22
Rob was great to deal with and has in-depth knowledge of the car industry. His report was thorough and made the process very easy with ICBC. I would recommend Rob to anyone who is looking at pursuing accelerated depreciation.
17 September 2021 9:51
Thank you Rob for helping me with my Case with ICBC. Rob is reliable, dependable and helped me in every step I have to do to get my accelerated claim with ICBC. I highly recommend Rob and His company
14 September 2021 10:36
Rob is very knowledgeable and thorough with an established record of credibility, which is essential when dealing with insurance companies that only have their interests at heart. I highly recommend his services. Well worth every penny to get a just settlement from ICBC.
10 September 2021 18:00
Great experience working with the Fournier Group. Rob is extremely responsive and helpful, and got my accelerated depreciation claim over the finish line.
18 August 2021 12:25
Rob is very knowledgeable, responsive and has great customer service. I had a great experience dealing with Rob on my accelerated depreciation claim. Highly recommend his services for anyone looking for an Independent Vehicle Examiner.
16 August 2021 14:30
Recently, my almost new vehicle was extensively damaged in an accident that was no fault of my own. Rob helped me negotiate and referred me to the right people in order to receive fair compensation. I am extremely grateful for his help and guidance. Would 10/10 recommend him to anyone!
09 August 2021 3:54
I came across Rob in my research on accelerated depreciation claims. Rob is very experienced and gave great advice. He was very responsive and helped me every step of the way. If you have done your homework, you know how critical it is to have an expert independent vehicle examiner review your case and provide their professional opinion. Thanks again, Rob!
06 August 2021 14:34
Dealing with an accelerated depreciation claim with ICBC is very challenging. Although it’s well known that extensive vehicle damage significantly lowers the overall value of your car, ICBC strongly resists paying these claims. The burden is all on you to prove that you suffered a loss and it’s even tougher to put a value on that loss. Dealing with Rob was completely hassle free. He was approachable and very professional. I was able to take his report and negotiate a fair settlement with ICBC. I wouldn’t have been able to do that without Rob’s thorough report and his overall expertise. It was well worth the cost.
04 August 2021 7:39
My 2020 Infiniti QX50 was in an accident with a 20k worth of damage in 2020 september. I only had this suv for about 9month and I was so frustrated that my vehicle's value would drop. But Luckily, I found Rob online. He had a many great reviews and excellent ratings.so I decided to give it go. As a result, I got what i asked for (Accelerated depreciation) and Rob did an excellent job with the ICBC report.go for ROB Highly Recommended. If you have any problem talk to Rob. He will reply you rightaway.
28 July 2021 15:42
I had a great experience dealing with Rob on my mother's accelerated depreciation claim. He is very knowledgeable, responsive and has great customer service. Highly recommend his services for anyone looking for an Independent Vehicle Examiner. You will definitely be satisfied.
11 July 2021 5:36
Rob was very professional and helped me in my accelerated depreciation claim. He provided very good advice on how to deal with ICBC and his professionalism and services were above and beyond. I highly recommend his services.
20 April 2021 12:58
Really amazing group to work with. They helped make the whole process very easy and were there to help when any question came up during the whole process. They helped make the process go a lot quicker than expected and the report they create for you is super detailed and made dealing with ICBC very easy. Thank you!
08 March 2021 13:42
If I could give this man 6 stars, I would.

I hired Rob to help me with my vehicle write off settlement after I felt I was being treated unfairly with ICBC.

Right from the get go, I could tell Rob was a go-getter. He was professional, efficient, and thorough, while still giving that very personable approach. After an initial conversation with him, I felt I understood how he would approach the claim based on its specific issues, and although I was relying on his expertise, I felt comfortable knowing I would be involved every step of the way. I could tell he was experienced and someone who can dynamically shift to meet the needs wherever the claim would go.

Having someone experienced that knows the avenues that may have a better chance in moving your case forward is essential and I'm incredibly happy I was able to hire Mr. Fournier.

Before I hired The Fournier Auto Group for their services, I had a long, drawn out case. I understand every case is unique but needless to say, I'm very happy that Mr. Fournier's services directly resulted in my case coming to a favorable outcome. I felt he went the extra mile several times, and is a true car enthusiast to boot! I would not hesitate to recommend Rob's services to anyone dealing with ICBC.
07 February 2021 6:38
Rob was very helpful and assisted us with understanding the ICBC process and in negotiating the write off value of our son's truck. I will recommend Rob to my friends and associates.
Dave
15 November 2020 5:55
Rob was professional and extremely knowledgable. From the moment we first connected, his approach was straight forward and friendly. He's quick to respond and was able to breakdown specifics for me that helped me make decisions.
02 November 2020 17:40
I was referred to Rob by a friend who had a successful ICBC case. After contacting Rob to write a report for my ICBC case, it was initially rejected/
I further opened my investigation via civil resolution tribute and in the end, I won my case and have to thank Rob as if it wasn't for his professional advice and report, I don't think I would have been successful. Thank you Rob!
11 October 2020 2:35
Rob took the time to provide timely and meaningful advice without any pressure tactics. He has the competence and experience for clients who require his services for legal proceedings. I would not hesitate to hire or retain his services in the future.
04 October 2020 22:53
Rob is very knowledgeable about both cars and the service labyrinth at ICBC. I was referred to him by one of the premium law firms in Vancouver, which speaks to his professional integrity. I’m happy with the fair outcome I finally received from ICBC, which wouldn’t have happened without his assistance. I recommend calling him if you need help dealing with a claim, it’s well worth the investment.
23 April 2020 10:19
Rob was extremely knowledgeable and professional while helping me out with my claim. He would take the time to explain the process/next steps and assist in any way he could. I would highly recommend Rob to anyone in need of his services and I will definitely be using him again in the future if needed!
05 November 2019 21:43
Rob was very professional and extremely courteous. I recommend him to anyone looking for an appraisal.
26 October 2019 3:43
I approached Rob when I had an accident with 100% other driver's fault and after all was fixed and repaired I still ended up with a car that now has a "major accident on file" hence making my car less valuable when I go to sell. Rob explained that I could make a claim asking for this "lost value" to be compensated as my asset is no longer the same value after the accident. We went through the simple process to do this and my cheque is in the mail to compensate for this loss. Rob's expertise, fairness and clear guidance and approach was easy and made sense. Happy Camper.
22 October 2019 18:05
Thanks Rob for all your help. Although the acceleration depreciation didn't work out you were so professional with everything. Great experience!
22 June 2019 1:27
Rob at The Fournier Auto Group has been awesome helping sort through the wonderful world of ICBC, car accidents and personal injury!

Our car was written off and I gave Rob a call to see what he could do to help us.

Rob was more than willing to help us in any way he could and when he couldn't do it personally, because it was out of his wheelhouse, he introduced us to the right people to get the job done.

Because of Rob's willingness to be of service and the awesome group of people around him who he has cultivated to support him, we got the right lawyer and the right replacement car.

They say "A man's friendships are one of the best measures of his worth. "

Based on my experience with the people Rob calls friends and how they speak of him.

. Rob is very rich!

Thanks Rob
06 February 2019 19:36
I can highly recommend the Fournier Auto Group if you do not wish to deal with ICBC directly or, have become frustrated with navigating the process. We were in a family Van with four bikes on the back rack when we were hit from behind by a distracted driver. The van was fixed promptly ($9k of damages) however, the issue of vehicle depreciation and compensation for the damaged bikes remained outstanding and no progress was being made.we then engaged the Fournier Auto Group. Rob's experience in dealing with ICBC proved to be very helpful in obtaining compensation for the accelerated depreciation on the vehicle and compensation to repair/replace the damaged bikes. In our case Robs fees were also reimbursed by ICBC. Depending on your situation I would highly recommend the Fourier Auto Group to obtain fair compensation from ICBC for damages to your vehicle and attached sporting goods.
12 May 2018 15:53
Rob and I knew of one another through another organization.
I was referred to Rob by a lawyer for appraisal of my used vehicle, and accelerated depreciation due to negligent misrepresentation due to undisclosed missed services, and persistent mechanical and electronic issues.
Rob was professional and explained to me what he can and cannot do.
He provided me with 2015 canadian black book value of my 2011 R350 - he did not charge me.
Rob also referred me to another appraiser to help me with an expert report.
I felt valued and respected during my interaction with Rob, and he made me feel he is a person of integrity.
Thank you Rob!

Write a Review for The Fournier Auto Group Ltd.



Overall Rating: