The Great Canadian Picnic Table
5 reviews 8456 129a St #13, Surrey, BC +1 604-655-7575 www.thegreatcanadianpicnictable.ca suggest an edit
14 September 2022 2:20
Ordered picnic tables for an event we were having August 2022. Ordered online and chatted with James as well to confirm and get advice. Tables were great. James was very personable. Tables delivered on time, the day before.
20 July 2022 2:23
Absolutely the best patio in the lower mainland. And I'm not saying that because my tables are there. Everything they have done is brilliant
22 June 2022 9:09
I organized a celebration of life last summer for my father in law. We had caterer come to crescent park and lots of family. This company was great! Delivered on time and set up exactly when they said they would …. Very quick to reply to any questions. Love the fact owners daughter and her friend helped set up …. Love the family aspect of it! I would definitely use this company again! This picnic tables have the celebration a very cozy feel. Tables were sturdy and finishing is on point! Thank you so much for making it a special day for our family. (sorry for the late review)
25 April 2022 7:55
Ordered a 2000-dollar table in July and was given 3 week delivery deadline. Was told a few times to extend the deadline to "next week" with no follow up provided after the "next week" kept falling through as well. Now, end of September.with no prospect of the table in sight, have no choice but to cancel the order, and given the history of "customer service" will most likely have to go through a tedious chargeback process to get the money back. My money has been with the business for 2 months with nothing to show for it, my requests for update have been ignored, and only after my husband posted a negative review here (which has been flagged and removed.), I was given a reply: "This table is showing delivered. Let me look into this order. The employee that completed this order is no longer with me. "
Although eventually, the owner admitted that the order was placed, he has not yet issued a refund in violation of Section 49 (1) (c) of the BC Business Practices and Consumer Protection Act. Truly a monkey business.
Update: We received the refund from the credit card company by requesting chargeback. All in all we got our money back (minus the cost of sending registered mail to the credit card company office) 3 months after the order was placed.
Although eventually, the owner admitted that the order was placed, he has not yet issued a refund in violation of Section 49 (1) (c) of the BC Business Practices and Consumer Protection Act. Truly a monkey business.
Update: We received the refund from the credit card company by requesting chargeback. All in all we got our money back (minus the cost of sending registered mail to the credit card company office) 3 months after the order was placed.