23 December 2023 21:04
Huge selection. Even during their busy times, I was able to find someone to help me with what I needed.
23 December 2023 15:37
What a great place. Called and inquired about a specific stick. Talked to two different staff members who were both friendly and willing to answer any questions I had. They shipped the stick from their store to Toronto and arrived on time.
04 October 2023 7:50
This is our family’s go-to shop for hockey gear. The staff are knowledgeable, patient, and friendly. They go above and beyond to ensure safe and proper fit for safety gear. The selection here touches a wide variety of price points.
27 September 2023 20:55
My go to for all things hockey related. From a great selection of gear/sticks/clothing/accessories, excellent skate sharpening, great staff who are friendly and knowledgeable, the Hockey Shop feels like home. And a huge bonus that they are now located in Langley - even though the nostalgic part of me misses the old A&B sound location. Keep up the great work everybody!
03 September 2023 19:52
Very happy with customer service, was asked twice if I needed help.not sure but this has to be the biggest hockey shop in the province, quite possibly.selection is insane for goalie and player
25 August 2023 16:59
Bought my first pair of skates in about 15 years. The whole experience was painless. Gabe was very helpful and friendly. Will recommend your store to all my friends. Keep up the good work
14 June 2023 7:07
Review dates: thurs.august 15,2019, december 17,2020, december 26,2020, april 20,2023
purchase dates: fri.august 9,2019, december 10,2020, december 26,2020, april 2023

the province of BC is so lucky to have places like the hockey shop-BC and cyclone taylor for their hockey equipment and apparel needs.here in on-terrible it's stockout's, ambiguous product descriptions on the websites, unavailable items/selection, polite at best/indifferent staff and collusion pricing.from that august 2019 order, a big shout out to dawson aulenback - online sales for his great work setting up an order for me.it wasn't a big order but throughout the process he treated me with the same respect and consideration as if i was outfitting a whole 20-man team.order was punched in within 24 hrs of initial inquiry and their response.just got my order today and am very pleased.really liked the THS-BC labelling on the box, adds a professional look.additional review date: december 17,2020

THS-BC continues to provide great customer service.i was able to catch some flex pants at an amazing clearance price, a red wings jersey which they price matched a competitor, and the new bauer supreme pants which as of writing this review, none of PHL, national sports or sportchek even have. THS had the new bauer 2020 pants/jackets months ago!

a big shout out to mike ball for being the TSN turning point.doing a great job, providing quick turn around answers, and pictures of product when requested.within LESS than 24 hrs of my initial e-mail inquiry, mike had done everything mentioned, plus had the order on the road with a tracking number.the order reached my hands in 7 calendar days as it was coming from bc to ontario, delivered safely by UPS, whom i appreciate bcuz they don't leave packages outside like amazon does.additional review date: december 26,2020

thanks to alex (retail) and justin (online) for helping me get an order set up for success.they were able to price-match on another red wings jersey.they confirmed they had both items physically in stock too.additional review date: april 20,2023

-shout-out to evan power for taking ownership on an incorrectly shipped item, and for resolving the matter immediately when i called in.the correct item did reach my hands a week later from bc to ontario, which was fine, given the shipping distance.on all occasions, i feel that with no matter whomever i am dealing with at THS-BC, they are representing the store, themselves and the customer's needs very well.staff are very competent at answering questions, providing solutions and closing deals.shipping (free for orders over $100) has been same day of the order, and the product reaches my hands in 7 calendar days from bc to ontario.mr.brad (the owner) has put together a bunch of patrice bergerons on the floor.people that have a pretty complete game, that can get the job done no matter what the situation entails.whenever it makes sense and when i can, i like to support THS-BC, even if i am in ontario.bottom line: i would continue using and would absolutely recommend the hockey shop-BC to others who are sitting on the fence about buying hockey products.
01 June 2023 12:08
Amazing customer service! I ordered a cap which was different from the website and from what I received, and not only did they issue a full refund they also allowed me to keep the cap. That’s the type of customer service and generosity you don’t see anymore! Will definitely be purchasing from them in the future! Thanks again Sunny!
23 May 2023 19:25
I recently ordered a pro set of goalie pads from Bauer. Initially I was looking at Vaughn but the wait times and cost turned me away. Cam helped me through every step. I’m very outdated as I’ve been out of the net for many years. I’m incredibly particular and can be very indecisive. Cam was patient, knowledgeable and just generally awesome to deal with. He really truly cares, and takes the time to make sure what you’re ordering will be right for you. He even noticed that I mixed up on one colour of my order and emailed me about it to make sure it was a mistake and not something I wanted. Just an awesome experience and could not recommend more than them. This will be my only store from now on, and I’m in Ontario.
30 April 2023 11:49
Best Hockey store, the staff is amazing and really helpful. I recommend this Hockey Shop to all hockey players, goalies and parents.
30 April 2023 5:30
Edit:
Cleared up the issue within a day for me - appreciate y’all and thank you so much!

My go-to hockey shop with top notch employees - bought skates (100k pros) for 15% off about 2.5 weeks ago and now they are 20% off but was not able to receive the difference. Full disclosure, baked them and skated twice in them but still very disappointing
16 April 2023 10:02
Picked up a pair of Jetspeed Shock skates and a Bauer helmet here this morning. The guy who helped me with fitting was great, knowledgeable and not pushy. Unfortunately I didn’t catch his name. I was a bit nervous buying skates as I haven’t done so in close to 15 years, but everything went well and the skates fit great. The store has everything you would ever need for hockey, and is incredibly neat and organized. If I lived closer I would probably spend way too much money here, but when I need to pick up a full equipment set I will be sure to make the hour long drive again. Thank you
18 March 2023 17:36
Jaden is the man! He was absolutely amazing helping me find the perfect size skates. I have wide feet and had tried several other stores before with no luck. I was even sold the wrong size skates or was told I'll have to get them custom made and spend an upwards of $800!

Jaden was super patient, and he tried several sizes and made sure I was comfortable and happy. Bonus, he kept me within my budget!

Highly recommend the store and Jaden!

Thanks Jaden for all your help. You deserve a raise!
16 March 2023 15:38
What an excellent experience for getting my sons first pair of ice skates. The amazing staff took their time to fit his skates and offer their expert advise. Well worth the drive out from Vancouver to visit this location. Price and service can not be beat. Customer for life!
10 March 2023 22:15
I had placed an online order for skates but had to swap it for a boot that was deeper and needed help with picking out a new skate AND also delivered before a certain date. Evan made this all possible. He spent the time to answer my questions about fit and picked out an excellent skate choice for me. He is an amazing person. If I could give 100 stars I would. These guys are truly the best. It is evident that The Hockey Shop goes above and beyond for their customers. THANK YOU EVAN!
28 February 2023 1:30
The guys at the hockey shop did everything in their power to get my daughter's new goalie gear to us before her tournament. Every employee I spoke with over the phone was knowledgeable, had amazing customer service, and went out of their way to ask what I was looking for and offered the best priced options. I will be ordering both our daughters gear from them from now on. I will be recommending them to everyone! Thanks guys!
20 February 2023 16:34
Definitely the best hockey shop in the lower mainland.went in for a skate fitting today and brandon and a fellow named Ryan blew it out of the water. Extremely happy with my visit too the shop. A lady named Sarah also helped make it happen! Any thing to do hockey.this is the place!
09 February 2023 8:02
Despite the store being very busy for Boxing Day sales, we had an amazing buying experience with Branden. He was patient and provided fantastic guidance for a new-to-hockey customer looking to buy new skates and a helmet. He sat with us while we tried on 4 different pairs of skates, he provided digital measurements of feet and showed genuine care for our experience for over an hour. We left with a well-fitting helmet, skates and some other accessories to get the full kit started. I would highly recommend visiting here for the vast selection of all things hockey, as well as the customer focused help from knowledgeable staff.
07 February 2023 4:07
Beautiful new store in Langley, well organized and laid out, a dream for any hockey player. Edit: Had a minor issue regarding stock and availability but Chad (the owner) responded to my issue, spoke with staff, and resolved the situation. Great customer service, excited to upgrade all my gear here!
06 February 2023 2:38
Big selection, but only if you want Bauer or CCM. Other brands very very limited options. Pants only from Bauer and CCM, nothing more. I was looking for Sherwood Code TMP pants and stick. Went to pro hockey life instead.
22 January 2023 6:15
The move to Langley was a great one even though its farther for me. Its a massive store and the only place you need to go for anything hockey related in greater Vancouver. Staff are knowledgeable. Best selection and sizes.
07 January 2023 0:41
I had placed a order for my jersey about 3 weeks ago. The tracking has said my jersey was delivered but I have not received my jersey. Kind of depressing as I’ve went to two hockey games since then and not had a jersey. Been trying too message the customer service but no response. Won’t be purchasing from here again.
13 December 2022 0:56
Had an order issue with some new NHL jerseys, spoke with Chad (owner) about it. He made everything right and was great to deal with! The new Langley location/store is phenomenal! This literally is “the hockey shop” of hockey shops…
29 November 2022 17:56
Always helpful and the only place I get my skates sharpened. Staff is very knowledgeable, I always send people here for any hockey needs
07 November 2022 22:14
Went here after receiving terrible service at a different hockey store. Sales reps were super good and worked hard to fit me in proper skates. Definitely feel good giving this company my business.
25 October 2022 20:01
Best place around if you need anything to do with hockey. Very knowledgeable staff, decent prices, and lots of stock. Almost too much stock as it makes you decision what to buy even harder:)
24 October 2022 3:59
Best place in Canada if you need anything to do with goalie gear! Good staff, pricing and tons of selection. I can't go anywhere else for gear anymore!
06 October 2022 16:45
Good Lord, what help & service from Brandon K.mind you I was 1 of the 5-6 customers receiving fine assistance from the handful of associates

Thank you for the Bauer scan, plus 1st time getting baked! Can't wait to get in them & skate!

Will be sad to see this piece of heaven move to Langley. I'll have to look into a day trip to include some brewery stops.
09 March 2022 3:32
Great selections with huge inventory.

I recently purchased an item online and when it wasn’t in stock they offered to upgrade the item free of charge.

Amazing customer service!
01 February 2022 12:00
I’ve been coming here for years. This is, hands down, the best hockey store in the GVA. Plenty of selection and helpful staff. Prices are fair and ultimately, it’s well worth a visit. Highly recommended!
06 January 2022 21:30
I've been wearing uncomfortable skates for a long time, and decided to buy some comfortable ones that were quality. My concerns were a bony pronation on my ankles that constantly give me pain. Sunny helped me out by asking my budget, finding a few pairs to try on, then moulding it and punching out (further adapting) the skates to where I could not feel my bony protrusion.

Customer service was great. And to top it all off, the Hockey Shop will ship the skates to my home in the Nunavut, saving me on shipping costs and provincial taxes.

I won't ever waste my time at a sport chek again.

Thanks guys.
03 November 2021 20:24
Been dealing with Brad W and his team at The Hockey Shop for over 10 years and they're the best in the business! They were always great to deal with when ordering team gear for our BC Interior Stars and Western Canada Selects teams. Cam M and the crew in the goalie department are always helpful with our son's goalie gear needs, thanks for everything!
21 October 2021 0:46
Knowledgeable staff and consistently great customer service. Had an issue with a CCM hockey stick, and the manager Chad Purdy went above and beyond to help and resolve the issue with CCM on my behalf. Very satisfied and will continue to purchase our hockey gear at the Hockey Shop Surrey!
14 October 2021 4:37
Extremely helpful, competent, friendly, and patient staff. I went to get outfitted for U7 hockey with my very excited child and the staff really went above and beyond to engage with her and fit her appropriately for all her gear. Highly recommended this business! I will come back for my future hockey needs.
24 September 2021 11:25
Hadn’t played hockey in over a year and on the day of my return to the ice, the hockey shop was the perfect one stop shop. The store was clean, organized, and stocked with an up to date selection of products. Thank you!
19 September 2021 13:50
My family's preferred shop for all things hockey. Excellent customer service from management and sales associates. Extensive selection of products. I'm embarrassed to say I've spent a lot of money here but hockey is indeed an expensive sport.
28 August 2021 10:00
The only place I trust for all my hockey needs. Friendly and knowledgeable staff that are super approachable. Best hockey store in BC!
21 August 2021 17:28
We have been shopping for hockey gear since my son started playing in grade 2. He's now in grade 11, every time we go to the hockey shop, the service of staff is amazing. My son's a goalie and Cam in their goalie department is very knowledgeable and helpful. Thank you for all your help Cam and other staff. Highly recommend them.
08 August 2021 23:16
We ordered team jerseys there and Bryan was incredibly helpful. He was knowledgeable and awesome to work with. Overall it was a great experience and I highly recommend them.
07 August 2021 12:47
Staff was super helpful and knowledgeable. The sheer volume of choice make this a great spot to go. The downstairs goalie room is insane.
03 August 2021 21:59
Whether you are a seasoned hockey parent or player or just starting out, this is the place to go. Aside for the varied options, the staff is extremely knowledgeable and ready to help you find the best fit for you. Kudos to Ryan, amazing customer service.
20 July 2021 20:25
Malik helped my with my new skates, gave me alot of useful information that helped me pick my skates. He went above and beyond for me really appreciated his customer service!
20 June 2021 0:09
Had a minor issue with an online order, their customer service team responded immediately and helped correct the problem, fantastic service!
17 June 2021 20:35
Really helpful staff. They are recomanding right thing for your need instead of trying to sell off their products. Highly recomanded for newcomers.
28 April 2021 0:27
I ordered a pair of CCM Florida Panthers socks online and I absolutely love them. I'm 100% pleased with the transaction. Shipping (UPS) was very fast, even though I live in Quebec. Will order again for sure. Merci beaucoup!
19 April 2021 7:35
It's the hockey mecca. Whatever you need they have it. If you don't have it, they will order it in. Never had a bad experience with the hockey shop!
05 April 2021 12:24
Extremely helpful for a goalie and some of the best prices on the internet. Can't recommend highly enough.
27 March 2021 9:46
Went into the store yesterday looking for a pair of skates. I am learning to skate. Devin was really helpful and knowledgeable, taking the time to ensure I ended up with the best fit/skate for my level.

I will definitely go back.

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