15 February 2023 19:00
The front cashier was extremely rude when I asked for the price check. After I tried on 3 shirts and decided to purchase them. I placed the shirts on the cashier counter, she stared at me intensely and said: "where are the hangers? " I told her I hung them by the mirror. She stormed away, shook her head, grabbed the hangers and slammed them on the counter and said: " Bring it here next time! "
I pulled out my debit card, and once again she was shaking her head as if my method of payment annoyed/ruined her day. After I paid, I reminded her that, this is a neighbourhood charity shop be nice to the customers. She basically looked at me and said: "You're not allowed to come in here anymore! "
I walked away with more disappointment than anger. This is very very sad! This shop used to be so friendly and helpful. Absolutely unacceptable with this toxic attitude. I will not be going back there anytime soon until she is gone.
14 February 2023 19:00
I left numerous voicemails for someone to call me back to make arrangements to pick up a number of furniture items all in excellent condition with no response.
When I called the main phone number I got through to someone who said that he is the one who responds and proceeded to ask me for my name, phone number and what items I had to donate (all of these details were left in the numerous voicemails that were left). He then told me that they do not accept beds or large furniture items.
VERY disappointing - I need these items removed from the unit by Feb 20 and had started leaving voicemails several weeks ago. I’ve now run out of time and am being told that they do not accept these items. This information should be readily available on their website AND there should be a more prompt response to voicemails as I did indicate my timeline in the voicemails as well. The lack of response and attentiveness to my donation offerings shows a blatant disregard for people and items that they are wishing to donate.
I DO NOT recommend this “church” organization for your donation needs as they are non-responsive and disrespectful.
01 November 2022 7:45
Absolutely appalling experience! The female employee was beyond rude when I asked for a discount on an overpriced purse (double the price of all other purses). The purse could have used a good cleaning; containing a crumpled mask/paper towel and loose tobacco.
She wouldn't consider a discount and didn't let me explain it filthy state. She came out from behind the counter and grabbed the purse. I put the other items on the counter and left shocked at my treatment and disgusted overall. I would love apology. I hope someone reads this post.
26 December 2020 13:31
The people who works here are always happy making everyone laugh good sale today 75% off furniture blue color $1 and pink color 50%

Write a Review for The Society of Saint Vincent De Paul Thrift Store



Overall Rating: