18 October 2023 12:03
This is a really understaffed location and I feel for the employees who work here because they're constantly being overwhelmed with orders. However this location is just overall deplorable in how it deals with everything from customer service, to constantly running out of key ingredients, to showing things on the menu screen that aren't actually available constantly. It is truly puzzling. I've just had a bad experience every single time I come here, and have resisted the urge to write a bad review until today. Avoid at all costs
10 June 2023 8:58
My cheese bagel? Is bread with nothing on in it thank you for ruining my lunch this is my last time in Tim Hortons I believe the employees are hating the job I recommend others to check their food before going out as always they make mistakes
30 May 2023 6:12
Parking sucks, service was very slow and the food was poorly put together and over toasted
09 March 2022 10:34
I hope I can give them 0 stars the service was ridiculous. They don't know how to make order all together they served me cold tea and soggy bagel then I asked they said machine is not working. These people don't even know to say sorry.
19 February 2022 5:26
-1 star: they don't accept Tim's point
-1 star: food is out of stocks
-1 star: no discount for BCIT students and BCITstaffs.
Good location, satisfied service, accetable food quality.
09 December 2021 9:49
God I miss this place
i miss the coffee i miss the croissants the Soups i miss everything since the first time i visited Canada i wish we have one here in VIRGINIA
IF VISIT ANY CITY PLEASE GO HAVE SOME COFFEE AT
TIM HORTONS
03 December 2021 23:59
Its alright. Ordered a sandwich and wedge fries here. Service was surprisingly quick for my order. Sandwich tasted good, but fries were old and hard to chew. Tea tasted fine.
14 November 2021 15:40
First off need to learn how to take an order and proper menu about tim Horton. Workers are not train them please
02 November 2021 13:47
Worst Timhorton's location I have ever seen, they don't even sell iced coffee, you can only buy regular coffee
17 October 2021 6:38
I don't blame the staff (kudos to them) at all but the service is quite slow, especially during lunch hour. Depending on what you order, expect to wait up to 30mins for sandwiches during lunch.
08 October 2021 4:39
This was the worst experience I had with a Tim Hortons location. They basically did not have anything. They only offer coffee, ice caps and donuts. No other common beverages are served. They also don't accept Tims points which many people use to get free drinks and food. I had to wait 15 minutes for an ICED CAP while 4 people were working in the back. This location needs to improve their service or they will continue to lose more student customers.
07 October 2021 17:55
Unbelievable. Was told the steeped tea machine is down. After several weeks, still down. Constantly out of sausage. I don’t even know if there’s management at this tim hortons. Basically tim hortons is just taking the advantage that it doesn’t have its competitor at BCIT so they simply don’t provide the product. If I could give it a half star, I would!

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