Tim Hortons

Very bad customer service in my whole life. The staff and the supervisor doesn’t know how to redeem the Tim points. My daughter ordered a strawberry creamy chill and we got some drink with strawberry flavoured and I asked the staff, is this is the strawberry creamy chill and she got confused. She asked help from others and we got a kind of creamy chill. We appreciated the services that we got. But the service that we got is very Hhhooorrribbble.

The worst experience I've ever had at Tim Horton's. Was the worker extremely rude. The doors were locked past 530 till 6 AM. When knocking on the window was ignored, multitude of times after finally opening the door I was met with a rude employee. After a hour exchange at the door he continued to go Into the back and began laughing. I would avoid this importance at all cost!

Waited for an hour for my coffee and they when I brought it to their attention they knew nothing about it even the lady that took my order

The egg wrap today I ordered in the morning was worst in taste. There was none or less sauce in the wrap. The other worst thing was that there were pieces of egg shells in my wrap. Overeall, bad experience of today.

I usually stopped buying from Tim’s before they renovated just due to the lack of service and ridiculous food mess ups, however after renovation I just went back in to give it a try and yes it’s nice in there and clean. However the service is still terrible and the food I bought a yogurt from there and the cup wasn’t even filled.it was like 1/3 of yogurt and the rest just granola. Very unimpressed because with images on screen and what the server told me at the counter when I asked told me something completely different. Very unimpressed and the service is terrible.

Stuff was so rude. I ordered ice cap with extra whipped topping. They did not put proper amount of topping. I asked them to make new one. They just ignored. It kind a happen with evening staff every day. I was disappointed that I am paying for extra stuff that I want.

Thanks for really bad coffee this morning, which i have now disposed of and what happened when a customer says good morning, you get a manager who doesn't even make eye contact or replies because she just wants your money. Revamped new environment doesn't work either, you've lost my business, just saying.

If you can’t wait to be disappointed, visit a Tim Hortons Location in Fort Saint John. You will always have to wait for the staff to look if they have inventory, which they often don’t. Timbits stale. Order assorted timbits or donuts and be prepared to have only 1 or 2 flavours. Timbits are often not even glazed. I have not seen a jelly timbit in 5 years, you have to drive to Dawson Creek for those premium flavours. If you are craving some genuine Canadiana, you are better off driving to Dawson creek or face disappointment in Fort Saint John

Worst Tim Hortons ever. Staff don’t know how to do their jobs. Zero customer service skills, forget people have ordered and are waiting, forget orders even though they are told repeatedly and are too busy gossiping amongst themselves. Would never recommend this location.

No baby change table available and was told to use the public eating area to change my baby’s dirty diaper….

Repeated my order 3 times at the drive thru and it still was not being understood what I was trying to order. Finally the screen read what I ordered and when I got to the window I was told to go park as the order had been meesed up. How the heck does 2 plain bagels, toasted with cream cheese get messed up? Worst Tim Hortons visit ever. Looks like I'll stick to the Golden arches.maybe fix the parking lot as well so people don't wreck their vehicles.

Very non serious staff takes long time to serve a drink and then also served wring drinks and staff is busy talking and no response to customer

Best to go through the drive thru. You'd think walking in you wouldn't wait long but you do. They never acknowledge you. They're focused too much on the drive thru & not the front. Just always a bad experience.

Wish they employees would stop lieing to the customers told me there was no dark roast. Then? When I get to the window there's enough for one cup. Then they tried to sell me half my order because they refused to make another pot (at 7: 20pm ish) even though I was willing to wait in the parking lot. Ended up getting one dark and one original. Not inspired and not the first time this has happened at this location

The drive thru is located in the worse possible spot which creates a back log of people cars are regularly waiting on the road and blocking the entrance to parking lot while trying to get into the drive thru.you do move fairly quickly once you make it onto the line but most days I have to leave 15 min early if I want my morning coffee.but most days it's to backed up for me even to try.

I asked for no topping on my vanilla coconut cappachino at the machine and at the window and there’s toppings on it: (

EFF this place. I placed my order in and you're arguing with me about what I ordered. I happened more than once. Enough that I recite the exact language for the stupid sandwich and you're still getting it wrong. I'm so tired of both of them in town here having no respect for their customers or their staff. Fix the microphones and speakers on the drive thru, train people better. Eff this Tim's and the one up town. The owners need to respect their customers more.