Tongileo Korean Restaurant

The qualities of food (freshness) and customer service are not acceptable. Won't recommend.

The food was smelly and had mucus in it. It was also tested for rotten bacteria. After the operation room, I saw a lot of food fell on the floor and was all picked up and put on plates!

I recently dined at this restaurant with a pregnant friend, and the experience was beyond disappointing. To start, we were served spoiled squid, which is completely unacceptable, especially for someone who is pregnant.

After we told the server, they offered a discount as a form of compensation. However, when they got wind of our intention to report this incident to the health department, they shamefully retracted the discount. They said they are being generous and take our intention to report as a threat. Also, they emphasize that we have to be responsible for what we order, but we didn’t expect to get the spoiled food. To make matters worse, they even summoned the police to coerce us into paying the full amount. And they take away the dishes but never serve us a new one, so basically we paid full price for nothing.

This level of disregard for both customer well-being and basic ethics is inexcusable. It's disheartening to see such a blatant lack of responsibility and accountability from the management. I strongly advise anyone, especially those who are pregnant or have health concerns, to steer clear of this establishment.

The blatant disregard for food safety and the mistreatment of patrons is simply unacceptable. I have already reported this incident to the local health department, and I hope they take the necessary steps to rectify this situation.

They offered the spoiled octopus. Bad service.
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Please upload the report from Fraser Health. What the Fraser Health told me was totally different from what you mentioned in your response to my friend. Let us see who is the liar! If you guys "take food safety extremely serious", Why did you retracted the discount offer after we mentioned the intention to report this to Fraser Health? Your behavior doesn't look like you have confident in that. What a shame!

Last seat for non-reservation client, last order of 만두전골, and last order of 갈비 we are so lucky and this is our first time to this restaurant. Lol 진짜 맛있어

This place doesn't even deserve a single star.
There are only 3 tables with customers, but all the other tables are empty.
They said they couldn’t receive customers because the tables were full.
They kicked the customers out, saying that all the rest were reserved seats.
The empty tables weren't even cleared.
I was so absurdly kicked out.
I'll never go again
You really have the guts to do this.

This place has been here for such a long time and the food has never changed. I always get the dumpling stew and it's the best.prices aren't the cheapest, but the small dumpling stew can feed up to 4ish people and it'll come out to maybe 13 bucks per person.they also give u noodles at the end so don't drink all the soup.the food tastes really good, maybe because they added a lot of MSG? But there are a lot of healthy ingredients in there so it's not bad at all. I HIGHLY recommend this place.

#caution: the dumpling stew and a lot of the dishes here are spicy, so if you or ur friend cannot eat spicy food then be aware.

It's been a long time since I finished my day job and went to Uber to earn pocket money. I've been to Tongil-i-o delivery a few times, but I can see that he flatters and flatters the customer, and answers the delivery driver as if it's annoying.

We seem to have forgotten that we are guests after the shift is over.

Backbone soup is great and meaty! Squid bibimbap is sweet and spicy, my classmates think it is average, I prefer this taste. No more spicy kimchi soup, replaced with kimchi tofu soup, which is delicious. Free to give us three small dishes, sweet potatoes, seaweed is sour and sweet taste, delicious. If you happen to be in the area, you can come and try it.

Absolutely worst service EVER! I have been coming here for years and every time I get attitude from the owner? Lady with plastic face? She should not be in service industry. I get push back every time, either they're closing early (although I arrived 45 mins before posted closing time) or they're 'sold out' of whatever I want to order. I had enough of her attitude and straight out asked her if she didn't like me nor wanted my business. I would suggest of you are not a native 'Korean' which I am not, you should definitely pass on this place. OZ or HANN in Coquitlam is a better choice, they will appreciate your business and service with a SMILE!

Food is absolutely amazing and the service is excellent. But if you’re not Korean or with a Korean group then the food is almost always “sold out”

The one lady serving my food was rude. I ordered the pork and kimchi tofu soup but she wrote down seafood instead. When I got the food, I noticed it wasn’t the item I ordered so I asked her if she could give me the food I initially ordered. She told me that I ordered the seafood but I absolutely HATE seafood. I would never order seafood anything. She was lucky I’m not allergic to it. She was also adamant that I was wrong and that she was right. She became super rude and ignored our table the whole time afterwards. She refused to take the food back and remake my order. I only took a sip of the soup before telling her she got the order wrong. Had to pay for the food I barely ate. Never been treated this way at restaurant before.

The reason I gave them 2 stars is because the other food and the side dishes were good. I would have definitely went back if it wasn’t for the poor customer service.

Service really needed to be improved. Also, a bill should be given to me for review instead of just giving me a verbal total amount for payment.

This insincere meal has brought a lot of disappointment to someone who has been a frequent customer for a long time.
If the reason the sundae was cut so large was because it was difficult to cut with a knife and the contents had a paste-like consistency without chewing, it would have been better if they had not served it.
The soft tofu was boiled in plain water so it had no taste. Even if you charge money for the side dish, I hope they give you a proper side dish. I've lived in this house for 10 years and several years, including the previous owners, but now I'm leaving.
I don't know if the owner changes.
Even if you say you are a genuine customer, there is nothing you can do.

Although it is far from the city, the grilled pork with soft tofu and shredded onions was so delicious that it was worth the trip. Side dishes included radish radish, stewed potatoes, and bean sprout salad, along with hot tea. A lunch menu that combines the taste of food and tea well on a cloudy day.

Cozy, casual Korean food. Ban chan pretty good - kimchi spicy and bright. Friendly. Al bap was great - crispy rice!