Trees Organic Coffee Lelem' Village

I am going to echo what others are saying in these reviews. Unlike the other 3 Trees locations I have been to, I had an unpleasant and uncomfortable experience. After reading these reviews, I feel like their concern is with students robbing them of their profit and taking advantage of the space, which I can understand, but the shop was empty during our visit. Although I now understand that there are certain tables reserved for Laptops, the man (who I presume is the owner) who approached us about this was unpleasant in an tone. Another reviewer mentioned that they were uncomfortable being stared down at, another mentioned the shop was run like an authoritarian rule, and I agree. Alternatively, he could have suggested us to move to another table, but he did not, instead encouraging us to leave the store. I had to ask the cashier about where laptops could be used. While I understand this rule, the shop was completely empty at the time other than one other table. We could have been asked respectfully to move to one of the permitted Laptop Zones, but this was not mentioned to us, so this came off to me like he was trying to get rid of us.

In previous reviews, the owner mentions that there are other spots on campus to study and this is why they have the policies they do (eg.no outside food policies for food safety reasons), and while this is true, there are going to be students coming to the shop to study regardless, maybe for a change of scenery, maybe because they like coffee, shops. I feel like their strict policies creates a hostile environment that is elitist and discriminatory. While I love supporting and have worked within family-owned cafes, I feel like these behaviours completely discourage people from returning. Being near UBC Campus means there will be a lot of students and other businesses in the area even create incentives for students to come in (eg.student discounts), but this establishment seems quite prejudiced against students, as their negative biases expose themselves through these reviews. I love Trees Coffee, and this location is new, clean, and peaceful, but the customer service entirely disappointed me, and I will not be returning.

Great cheesecake! The tiramisu cheesecake is my favorite. I've gotten coffee here a few times, but they are never good. The lattes taste burnt. I really hope they can fix this because I would love to get my daily coffee from here.

-Best mocha in town!
-Other coffee drinks are excellent
-We buy the Mexico beans here for our home espresso maker
- Our favourite muffin is here!
- Excellent sandwiches and wraps - we take them home for a light dinner
- Tomasso & Francesca bring their Italian sensibility for a warm, friendly ambience.

Their coffees taste burnt and bitter, their teas have no flavour. The lids on their cups do not fit tightly and have caused severe burns from leaking between the cup and lid. The food is severely overpriced and the serving sizes are so small. I’ve been here at least a dozen times and the experience has been exactly the same every time, do yourself a favour and visit the cafe inside urban fare next door instead.

Never before experienced such a beautiful environment be tainted by uncomfortable service at a cafe! Situated at one of the most beautiful and peaceful parts of campus, students should feel welcome and wanted in a space like this, but that isn't case. The coffee was a cool 5/10, with great latte art, but the manager proceeded to turn off the outlet power during my stay. Went to go use the bathroom before I left and manager told me to walk to another bathroom 10 minutes away because he was planning on cleaning it despite someone else having just used it. Very baffling experience coupled with unnecessary hostility towards a paying customer and student just looking for somewhere to relax, do readings, and enjoy the day. Definitely would advise towards choosing a different cafe on campus, your time and peace of mind will thank you.

I've been to this location a few times. Every time I stay here for more than 1 hour, I feel like they don't want me to stay. Asking me to move away from my seat so they can hang some painting or came by and asking if I needed something. Bizarre vibe.

The person behind the register is an absolute jem! Always greets us with a "ciao" and gave us dark chocolate covered almonds out of nowhere! A must visit just to meet our homie!

Cafe atmosphere was very nice and the barista was incredibly friendly. It's been difficult to find a good cafe that serves fair trade coffee, so I'm glad I found this one now!

Extremely rude service. I came here to get a coffee and work, and when I ordered a drip coffee the manager (and owner) bluntly said "this isn't a public library". When I asked him to clarify what he meant by that he would not, but I think it's pretty clear. I'm very shocked by this as they offer drip coffee for purchase. I did not expect to get told off for simply asking to order an item off their menu in the nearly empty coffee shop. Apparently this ON CAMPUS coffee shop is not an accepting place of students.

Went in for the half-off cheese cake deal today with some friends and the service was pretty bad. We showed up an hour early, so ordered coffees and sat at a table just doing some school work. Was about to order cheese cakes and the owner came over and got mad at us for staying too long and told us it "Wasn't a public library. " We had only been there for about an hour and the cafe was only like 1/3 full, but he aggressively kicked us out. Trees in general is a good chain, but don't recommend this location. Wont be going back.

Finally a family friendly coffee shop! We love this place. It’s squeaky clean, has beautiful decor and coffee is actually the best I had in Vancouver. I love to go with my kids, as staff and owners are the sweetest and always make the experience magic for my little ones (with stickers and little surprises when they prepare their food and drinks). I love the tables (4 in total) which are no laptop, because even when the place is full of students (studying and typing) we can still enjoy a treat! I also go for some “me time”, their latte is delicious and the place is peaceful and cozy. Highly recommended! Also… they showcase local artists who are really great and inspiring!

Love the atmosphere and the cheesecake! The Barista Sam is very sweet and helpful when decising to order and quick. Tom and Francesca provide such a fun atmosphere and mood!

Beautiful coffee shop with tall windows that let in the natural light. I especially love their comfy armchairs and carved wooden end tables! They have a rotating exhibit of local artists and occasional live music events. Perfect place for a lazy afternoon chatting with friends.

I love the cheesecakes and the chai latte! And also the fact that they they use compostable cups AMAZING

Great coffee shop!
Coffee is definitely the best in the area. Delicious bakery, fresh everyday. (The blueberry scone is my favorite). Cheesecakes are to die for!
I love the vibes, there are a lot of tables to study and work (I am a student). Super friendly staff. If you have the chance, you should chat with the owner, he had some great adventures and he’s always happy to share some stories!

The owner of this Trees Coffee runs his business like an authoritarian ruler. He just wants your money and expects you to leave after. What kind of a coffee shop doesn't let you do any work ie.use your laptop/tablet? Also, you can't bring outside food because again hes only after your money. Horrible experience and not a comfortable atmosphere with an owner just staring you down. I feel sorry for the staff working here. I would never come here again and I will NOT recommend this Trees location to anyone.

I went into the cafe to get a coffee and cookie. I was eating a pizza bun I had purchased to go from the Urban Fare. The cashier (who I assume is the owner) and her partner were working. I was told it wasn’t food safe for me to be eating my pizza bun inside. I was literally in line to buy coffee and a cookie to-go. I was really put off. It didn’t make sense that it wasn’t “food safe” because it was from Urban Fare or any outside food place. Also, the cafe doesn’t allow tablets and laptops to be used inside. Very strange experience and will be telling others not to go there.