08 December 2023 17:55
An excellent experience overall. These guys are very professional and were quick to resolve my heating issues. No messing- Thomas came out on the follow-up appointment and installed the new parts. Job done- Very impressed!
Refreshingly excellent customer service that lacks in today's society. I will definitely use them again.
05 December 2023 8:54
These people are awesome! I had an extractor fan and a tankless water heater installed, and from Sergei coming by to quote (and while here giving me so much excellent advice on purchasing an appropriate extractor fan) to Shaun, Chad, Aldrich and Sergei installing both quickly, cleanly, respectfully, and professionally, having Triumph in my home was a stress free and fun experience. I even had to go to an appointment while they were installing, and they left my house secure, left my spare key with my neighbour, and cleaned any installation mess before leaving. I came home and I’m pretty sure my floor is cleaner than it was before they got here! Triumph is great and my dog recommends them too. Thanks guys.
12 November 2023 6:28
Shaun was professional and punctual but more importantly he put my mind at ease. He had options and solutions and I had a quote within an hour. He suggested a plan that would save me money and a worry free maintenance schedule.
Melodee Smith
20 August 2023 17:11
I had just bought my first home and rather suddenly had to replace the A/C; and the water heater and furnace were on their way out the door too. I contacted a couple of companies and Triumph gave me the best deal/value AND installed all three right away. This was especially appreciated as it happened in the middle of a hot summer. They did such a good job and always responded quickly with any questions I had. Would definitely recommend!
18 August 2023 0:34
Our central air gave up last night, going in to the forecast hottest 2 days of the year. Called them this morning at 7: 45 and they have me back up and running in time for afternoon coffee break! Very professional, competent, and trustworthy. Overall a WOW experience. Thank you Michelle and Jeff.
06 August 2023 19:11
Jeff and his team are absolute rock stars that actually care about their customers. They have quickly become a vendor that I can count on at every turn. Local small business that is definitely doing it right! Thanks for taking pride in what you do Triumph!
05 August 2023 1:55
I can't say enough about the service that Jeff and his crew have given us. Thanks Jeff for personally making time to come right over at the beginning to come up with a plan and getting your crew to make it happen. Big thanks to Chad, Shaun and Alrik for your hard work installing our ductless split. Very professional and answered all our questions, and we had alot! The guys cleaned up everyday at quiting time, even swept up any dust ect before leaving, very impressed! Triumph Heating and Air Conditioning has our business for all future needs now!
24 July 2023 23:20
Jeff and his team did a professional job of installing a new 4 ton air-conditioning unit at my home. The work was done in a timely manner and at the cost that Triumph had quoted. I would recommend them for any future heating and cooling jobs that you might have.
Leigh
19 July 2023 12:40
Incredible service from start to finish! Our request for a service call was answered immediately by caring and friendly staff, the technician was on time, prepared, friendly and knowledgeable. We were thrilled with our service and would not hesitate to call or recommend Triumph Heating and Air Conditioning in the future.
19 July 2023 7:41
Everyone was a pleasure to work with. I needed my water heater, furnace and air conditioner replaced and Michelle was great with getting the financing set-up, the technicians were friendly, professional and efficient! They are my HVAC company of choice!
15 July 2023 0:36
Very positive experiences all 3 times we have dealt with Triumph. (Furnace and air conditioner service) Fantastic communication, knowledgeable techs, quick service and reasonable rates. Highly recommend
25 May 2023 5:45
The guys were awesome - super professional and helpful, and the day of install they went above and beyond. Highly recommend them.
07 May 2023 6:14
Never a disappointment. Absolutely love Triumph, Jeff & Michelle are awesome, they are what you hope every company aspires to be. Highly Recommend!
15 February 2023 9:14
Amazing service and attention to their craft. Can't say enough about great job they did installing our furnace.
09 February 2023 5:40
Tech showed up right on time, asked all the right questions and did a superb job, very nice work
09 February 2023 0:11
Friendly, quick to respond to initial phone call and also quick to schedule service. I would recommend and use again.
25 January 2023 19:35
I’m wintering in Arizona. Called Jeff yesterday morning when I had an alarm from my furnace. He checked it within 2 hours. His crew relocated my water softener, installed a new furnace today for the price the quoted. Many thanks.
29 December 2022 6:59
Excellent service, Jeff and Michelle managed to have a technician come to our home within just a few hours after I had called.

The technician was awesome, he found the root cause of our issue and quickly fixed it - then helped us with our fireplace and took the time to clean the glass…. He went above and beyond.
We have used Triumph several times now, and they have earned our business many times over.
20 December 2022 5:02
Jeff and his team replaced our 26 year old furnaces and air conditioner. The technicians were professional and a pleasure to deal with. The installation process was thorough and they cleaned up the ducting to a more efficient configuration. There was a thorough brief on the new equipment and the area was left clean. Well done!
20 December 2022 4:45
Jeff and his team is very responsible, even we are not in town but they take pride in their work. I do recommend Jeff (triumph heating) to everyone for their needs, no matter big or small. Thank you so much
05 December 2022 1:57
Our hot water heater decided to start leaking late last evening. My husband called Triumph this morning and by 1pm they were here installing a new one for us. Very professional, reasonable, and friendly service. We are all happily having hot showers again!
02 November 2022 12:39
Triumph showed up on time and completed the job in respectful time. Tommy was polite and very knowledgeable. He took the time to explain what he was doing and pleasantly answered my questions. I will definitely call Triumph for my next maintenance and repairs if needed!
18 September 2022 13:00
From consultation to installation Jeff and his crew were professional, efficient and personable. When something needed fixing he was very prompt.
02 August 2022 19:17
Tommy was punctual, professional and courteous. He offered good advice about our HVAC unit and was lovely to deal with. We will definitely be repeat customers at Triumph.
25 July 2022 13:54
I called to get my AC and furnace serviced, and I was able to get them to come out soon after that. Jeff came out and was very kind and professional, as a senior, I appreciated that he explained things very clearly to me. I would not hesitate to recommend Triumph to anyone!
23 July 2022 8:37
Great guys very clean and professional. Highly recommend them
would definitely use them again
29 April 2022 21:35
Very quick to respond to my email, which was sent on a Sunday. Next day came and gave me a quote. Very professional and friendly. Waited roughly 2 weeks and the team that came to our house (Alrik and Shaun) were very professional, efficient and informative. I will highly recommend Triumph Heating and Air Conditioner to anyone. The workmanship was another great experience to add as well.
16 February 2022 11:57
Received a positive recommendation to Triumph by word of mouth from a neighbour. Could not be happier with the prompt diagnosis and repair that Jeff provided.
27 December 2021 18:55
Had them do a replacement for a bathroom fan. Came out right away, replaced next day.
Great service.
Thanks Jeff
25 December 2021 9:47
This was our first time using this company and we were totally impressed! They got back to us super quick, gave us a quote within hours and booked us for our service within a couple of days. The technician that came to the house to replace our hot water tank was friendly, knowledgeable, fast and efficient. I would highly recommend this company and we would definitely use them again!
29 November 2021 13:14
Jeff and his crew at Triumph are very professional and great to deal with. They respond quickly to any requests. It only took one week from the time we accepted their quote until our new furnace was installed, which impressed me. They left the place clean and tidy after the work was completed. Jeff also responded quickly when we needed an emergency A/C repair this summer. He fixed the issue the next day. I highly recommend Triumph for any heating or A/C services.
20 November 2021 9:05
Triumph Heating and Air Conditioning were able to quickly install a furnace and new hot water tank for us. The employees were friendly and professional and were able to answer all our questions. It was a great experience and I have since recommended them to friends needing their services.
17 November 2021 20:49
We were very impressed with the prompt service.they worked quickly and clean up the area when leaving.
The price was inline with all the places we checked
Sandy
11 November 2021 10:33
We used Triumph Heating for our AirBnB and were very happy with their professionalism and their work. We feel that they were fair and provided great service. Happily recommend to anyone looking for A/C and Heating needs in the Kelowna area!
20 October 2021 16:54
Excellent customer service from start to finish. Friendly, knowledgeable and professional. We highly recommend Triumph - Jeff was super helpful!
29 August 2021 0:50
Out standing work. The Triumph team was fast to come and diagnose problem/ order and install parts in a timely manner. Triumph heating and air conditioning meets and exceeds industry standards. I will definitely recommend to family and friends. Thanks for the help!
16 August 2021 16:26
When our air conditioning died in the middle of a heat wave our house hit 90 and was rising quickly. Made a call to Triumph and was thrilled to get same-day service that resulted in the restoration of our system. I can't say enough about Jeff and Michelle. Prompt, professional, and just all-around easy to work with. Highly recommend this family-run business!
29 July 2021 15:18
The technician is experienced and able to diagnose our problem efficiently and our air conditioning resumed with the part change he installed.
14 July 2021 21:08
In the middle of a heat wave Jeff was able to fit me in within a day of reaching out. He was honest and reliable, I fully recommend Triumph Heating and Air Conditioning!
11 July 2021 6:52
Jeff and Al were FABULOUS. You are always confident that THEY are going to do an awesome job.that is comforting to me!
07 July 2021 1:28
Hands down the best best contract company in the Okanagan. Had a furnace and ac unit installed this past year. Honest, Very responsive and fast, and there Quality of work is excellent.
17 June 2021 14:45
We started using Triumph Heating a couple of years ago to maintain our rooftop heating and air conditioning unit. We have had excellent service from them. They arrive on schedule and complete the work on time. They recently put a new unit in for us and we have not had any problems except for a little noise when it starts and they came and fixed it right away. I would highly recommend using this company

Julie - Western Rin Industries
12 May 2021 4:16
Always excellent service, respectful staff, on time, and extremely honest. What more could you ask for!?
20 April 2021 14:03
Dealing with Triumph owner Jeff and his employees was awesome. Very friendly and professional. We had an issue with our furnace, had it serviced and had our older Hot water tank replaced. We Would definitely recommend.
17 March 2021 20:36
We have been working on a major renovation for our home over the last year. Jeff and his team have helped us update to tankless water heaters and replaced an older furnace to a much more energy efficient one. Michelle has assisted us with all of the rebate applications as well! They have been absolutely wonderful to deal with in every way. I wholeheartedly recommend them to anyone and everyone I know:)
03 March 2021 2:31
I would have absolutely no hesitation in recommending Jeff & his team at Triumph Heating and Air Conditioning. They are a fantastic family-run local business which is very important. Jeff is always quick to respond; they are very professional, friendly and very efficient. They will always be our go-to heating/air conditioning company in the future! Thanks again!
17 February 2021 14:06
A great BIG THANK you to Jeff! He fixed our heating issue in not time flat! He is extremely, professional, friendly, knowledgeable and is a "keeper"! Cheers Jeff many thanks Donna Manns)
24 November 2020 16:20
Triumph are amazing, Jeff was quick to respond. The pricing was good, and the service and workmanship were great.
Sergei and Al installed a new furnace, ac system and devided the house into zones. Now downstairs is the same temp as upstairs.

I would recomend Triumph to anyone wanting good honest, knowlegable service at a good price.

Thanks again Jeff.
25 September 2020 3:47
We recieved excellent service from Sergei, who was very professional and able to diagnose our problem quickly. He easily repaired the problem and I was able to feel a difference in our house before he even left. He was very personable and made sure I understood the issues clearly. He was patient with me as I had our baby and our puppy in the house, which he was very kind to. Overall our experience was professional and worth the cost. Our electricity bill was sky rocketing lately and it feels good to know that's no longer happening and we've got a functioning system. Thank you Triumph, but especially Sergei!
09 September 2020 20:47
Don't you just love dealing with a company that is prompt, honest, and professional. That was my experience with Triumph - easy and stress-free. Thank you Jeff and team!
19 August 2020 19:39
Jeff at Triump Heating and Air gave us a great quote on a new air conditioner. A few days later Jeff put it in, what a great job you sure know your business! I highly recommend Jeff. Michelle is also great to deal with! Thank you both:)
09 August 2020 15:33
The team at Triumph does great work. I’ve had them over to fix a broken air conditioner last year, and more recently to service my furnace and gas fireplace.
They were very professional, communicated everything well, they took care to keep everything clean and they were on time and efficient. I wouldn’t hesitate to recommend them to anyone.
07 August 2020 5:36
Very pleased with the recommendation to use Triumph, quality, professional and reputable service

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