30 November 2023 13:22
Professional, Friendly outstanding customer service, very knowledgeable about ICBC insurance policies with a very good advice to customers.
22 January 2023 8:23
We had such a great experience and so glad we came back here to update our insurance. Thank you for explaining everything thoroughly and for not trying to over sell what we did not need. We will absolutely be back even though we have moved further away, we will make the trip for such exceptional service.
26 October 2022 23:42
I went in last night and everyone was so helpful! They not only helped me, but explained everything in detail to make sure that I understood! And they helped me save money$$$$$. This is my go to place for all my insurance needs from now on! The staff is pleasant, professional, and most importantly experienced! Definitely come here!
21 November 2019 15:23
I've been a customer of TSN Insurance for the past two years and I've always found the staff very accommodating. I visited the office this morning and the lady informed me that I could save a lot of money on my vehicle insurance. This visit made my year! Thanks you Jas for such great customer service and for being so informative.
21 July 2019 2:55
Horrible experience. Waited for over 40 min and the insurance agent processed only 1 person (left after that). With 5 people standing in line, he didn't even bother working a little fast, instead had a nice long casual conversation with the customers.
27 May 2019 1:56
I won't go anywhere else, great customer service and I usually shoot the breeze with one of the guys that works there if its not busy. Top notch place.
24 April 2019 2:45
We do not go anywhere else. Always quick and prompt service. Being a prostinator I will always leave getting my insurance renewed or travel insurance to last seconds and they get it done for me without any problems.
21 March 2019 6:24
Very nice and helpful staff. Great customer service. She helped me to get more discount on my car insurance.
18 February 2019 14:51
I highly recommend this insurance office, the customer service is always exceptional. They are always willing to help out, even after the office is closed. One thing that really stood out for me with this office was that they are always willing to help remove the plates or put them on. I have been dealing with them for five plus years and I have never had an issue yet.
14 February 2019 22:13
I came into the office a while ago & dealt with an older Indian lady reka I think was her name I didn't feel she knew much about the icbc questions that I was asking which kind of put me off but anyways on my next renewal in spite of second thoughts, I went there again because the office is right on my way & this time my experience was amazing I dealt a wonderful lady named Jas she was so kind helpful & went out of her way to help m dispite of being closing time. I felt so good after dealing with jas and now I come here only. I have told my Friends and neighbors about this office too Thank you Jas for helping me even though u were closing now that is called customer service.
10 February 2019 17:30
Very good customer service and friendly staff! They called to remind me of my insurance renewal and offered a hustle free renewal by dropping off by my house to get the new insurance! Great service!
27 January 2019 14:24
Poor services, open flashing on door but with locked door, nobody attends calls. Not recommended for anybody.
15 January 2019 18:49
Excellent service and always friendly. All staff were willingly helping regardless if they helped you in past. All representative were knowledgeable and we appreciate your service
11 January 2019 22:00
Worst experience I ever had at an insurance place. Went there to renew my license and the lady went ahead and printed everything without even discussing anything with me and was very rude, so I went somewhere else. Zero stars
28 December 2018 19:50
Was here on Sunday and Jas Grewal was very very helpful! Would definitely recommend getting all of your insurance needs taken care of here.
26 December 2018 19:30
This is our second visit to this insurance office. The customer service is really amazing and very quick too. I recommend this insurance office.
21 October 2018 5:37
Exceptional service and the team is easy to deal with. They are friendly, knowledgeable and are very accommodating. I highly recommend TSN.
21 August 2018 17:28
Terrible, person working tonight was rude and impaitent with us. Granted we did come in a hour before they closed, but that was no reason to lie to our faces and to stop the process of vehical transfer.
FYI. Icbc recognising "common law relationships". We are now considering that you just didnt want to take the time to continue the process because you were closing soon. Thats fine you could of told us to come back tomorrow. We will now go somewhere else.
Sorry for wasting your time and being an inconvenience, and even more so for wasting ours.
18 August 2018 2:41
Great people here great service many times they have also saved me money. I don't go anywhere else

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