U Grill

Worst customer service!
They made frequent mistakes in our orders and did not admit their fault!
When I said it is gonna be my last time coming there, one of them told me we don’t care!

The taste is plain and bad, some Food got burned, really poor cooking, and it’s quite pricy

The amount charged for a regular portion of food is quite high and the quality of food is significantly lower than other options within the same food court.

It's the only place I ever eat at in the food court at Metrotown. Real food, large veggie selection and then salmon, tofu, shrimp chicken etc to add at your discretion. I just paid $11 for a plate with rice, shrimp zucchini onions peppers bean sprouts and mushrooms. Yes it's more than making it at home BUT it's so much better than KFC/Fresh Express pizza or anything else here. I really like the people who work here too, they're always smiling for real!

24 dollars for half plate of food.
$39.99 per kg lol.

Veggies + meat at this price.
I'll recommend go for another options available instead of wasting your hardly earned

I've been going here for years, I love the concept. The food is usually amazing. But I went here yesterday, and got the worst food poisoning I've had in my life. I spent 24 hours running back and forth to the bathroom, unable to keep anything in me, or sleep.

I know it was this place because I was starving from not eating all day and running my butt off doing chores. I know you take risks with sneeze guard places but I never thought this would happen here.

For the price they charge, it's a bit of a crime that they don't provide better quality food.

Worst service! I was given a bad look and a stare by the cashier when I asked for 2 extra plates after paying for the 2 take-out orders. This is the last time I am buying from them.

Food was good and the price was reasonable. But the one downside is that they added a tip option to the debit machine. Weird being that there slogan is your the chef so why tip if I’m the chef!

Food is good but damn it's pricey. This spot can cost you a lot if you're not careful with your portions.

I like that they cook it right in front of you and you get to pick out what you’d like added in your dish from vegetables, meat to noodles and your choice of sauce! Feels healthy and fresh.

Oh really good food and it's filling to cooked perfectly the only there thick fat noodle needed to be more caramel glazed color light brown and it should hint of a sweet taste to it other then that everything was awesome

Can’t ask for more: $15 for a nutritious meal with lots of veggies and protein at this high inflation time.

Don’t pick too much veggies if you want more protein and don’t want it get pricy.

Nice place. But food depends on the cook who fry the food for you. Sometime is good, somwtime is bad like today. My food had some burned leftover from other thing on the stove top as can see in the pic

Used to love UGrill but the prices have gotten ridiculous. Probably explains why you never see long lines for it anymore.

I’ve really enjoyed their food but today I really disappointed with their hygienic service.

When I recieve and eating food, there are small burned leftover that is from their previous cook.

I think it is from their grill, and I left pretty much everything.

Been going here for 15 years. Nice variety of options. Choosing our ingredients and getting it cooked was quick. I recommend it to anyone who wants food at metropolis. Support local. They’ve never done me wrong

Pay by weight, right? So why do the staff look like they want to strangle you when you ask for another scoop of something…?

Five stars for service. Friendly and kind—we got our money’s worth and more. The food is delicious as well.