04 January 2024 23:48
I have been using these guys for years and won't go anywhere else to get my phone or tablet fixed. They always have the parts on hand and can repair my devices in under an hour. I don't even fret when something breaks because I know they can have it fixed same day.
04 January 2024 13:36
Yash did an excellent job replacing my broken screen. Quick and efficient service, and the screen looks as good as new. Definitely a 5-star experience. Highly recommended
29 December 2023 3:41
Great service by Yash. My friend went there in BC for vacation and got his phone screen cracked. Yash replaced it very fast and charged very reasonably for it too.

Love from Ontario.
16 October 2023 12:09
I had a problem with my laptop charging and the person that helped me explained the problem and it was fast. I would totally recommend this place!
04 October 2023 17:42
I love this place. Brought in my IPhone 8 with a couple of problems. They checked it out, gave me a quote and told me to come back in 30min.
When I got back it was ready and at the quoted price.
I highly recommend for anyone needing a quality repair at a reasonable price.
16 July 2023 11:55
Ramish fixed my phone charge port within 40 minutes in a very good price.
They are always polite and knowledgeable.
Thanks!
17 April 2023 19:36
I had quick and efficient service to repair an iPhone connection issue from the techs at uBreakiFix. Reasonable prices
14 April 2023 4:16
Tuhin was fantastic. Very kind, knowledgeable, and my oh my FAST! I love this level of service. I sat, checked email, had my sons broken iPhone repaired in 15mins. Highly recommend (also great price!)
11 April 2023 14:47
I've been to this place 4 times for screen and battery replacements and they always do a great job!
08 April 2023 2:36
Excellent service as always. The only place I go to to replace a broken tempered glass or to fix me phone. They are affordable.
06 April 2023 22:46
Super nice customer service. Crazy fast and good price. I Will definitely come back here if my phone breaks again!
04 April 2023 7:21
Incredible store! I’ve been three times, they’ve always done great work at great prices, quickly. Thank you Deep!
02 April 2023 7:27
Needed a screen replacement on my iphone Xr and it was done in 30 minutes and cheaper than at an Apple Store.
18 March 2023 4:00
Sent in my ps5 for repair. When I received it the disc drive doesn't work. Looked through the ps5 error code history, there were no attempts to try and fix the problem. Instead paid 60$ to clean my console
25 February 2023 23:12
I’ve been coming to this store for any phone issue I had for about 2 years.
Great staff and very sophisticated.
Highly recommended!
25 February 2023 19:00
Super fast charging port fix and I didn't have an appointment. Ramish was very helpful and friendly. Would recommend:)
08 February 2023 10:12
Ramish fixed my cracked phone screen in about an hour and was very helpful. He clearly provided a quote before doing the work. Willing to provide what my insurance required to cover the cost of the replacement screen. I recommend them!
22 January 2023 8:56
Had a great experience selling my phone, was quick process and very friendly customer service from Tuhin! Thank you and I’ll be back!
06 January 2023 19:49
Tuhin was soooo cool and helpful, his advises were honest and precises. Ramish was able to fix my galaxy note in an hour.
Great place, available parts and nice people, i recomend!
18 December 2022 23:06
Most amazing service did great job
Thank you to the manager
Will
Be back

5 stars service
22 October 2022 9:32
Deep fixed my busted headphones free of charge even though they don't normally do headphone repairs! Quick and easy thank u)
21 October 2022 4:30
Great experience! I came in last minute and they fixed my phone very quickly.really appreciated their help.
20 October 2022 16:46
Ramish served me today just before closing and was patient, friendly and helpful. He diagnosed two hardware problems quickly, which were battery and power button connectors. I am thrilled and grateful.
17 October 2022 6:57
Awesome service would be recommend had a great chat with them as well as they had said around 30 mins but it took only 15 mins!
09 October 2022 8:12
Tuhin and Aryan are the best. They fixed my phone when no other places couldn't. Amazing friendly and professional approach. Will be definitely a returning customer. Thanks guys
07 October 2022 10:15
Great fast experience, phone was ready within 20 minutes and much better priced then the apple store!
28 September 2022 14:29
A Telus sales person had put my SIM card slot in backward. The ubreakitifix repair man fixed it in 5 minutes and didn't charge me. Really nice experience to find someone competent and nice.
26 September 2022 18:16
Came In as I thought my screen was smashed. They were honest, friendly and helpful and replaced the screen protector where most people would have just gone to the back and pretended they needed to replace the screen.

So amazing! Come on in if you need anything.
26 September 2022 18:08
Very good service here.
They are quick and professional.
Thank you Ramish for fixing my phone quick
27 August 2022 13:48
Awesome customer service! I went in with my pixel for frustrating "Problem Reading Battery Meter" issue. Tuleem (hope I spelled correctly) was super helpful. He explained the repair process in easy to understand terms. Thank you so much for all your help and keep up the amazing work you do
21 July 2022 10:31
Great service and reasonable price and guaranteed work. Always quick and workmanship pretty good. They communicate well and get the job done quick. My go to place for phone repairs
04 July 2022 10:47
Ramish and awais were amazing, they fixed my camera screen in less than 20 minutes, didn’t overcharge me like apple would. Great guys!
22 June 2022 19:12
Between the Friendly Staff, incredible turnaround and Wonderful service what more could you want.
08 June 2022 4:32
Great Customer service

Ramesh is very helpful and supportive

Thank you very much
17 February 2022 15:55
Courteous, prompt service time after time, this is the real deal and they genuinely care about fixing your device in a timely manner and explain everything in detail. Spectacular, efficient, first class customer service!
07 February 2022 17:15
Had a Galaxy S7 that's seen better days. The headphone jack no longer worked.they were very honest and told me, as I had already thought, to try and fix it was dangerous and expensive since the whole phone had to come apart. I was about to leave, when they said there was one thing they could try. 2 minutes later they came back with the phone fixed and when I tried to pay for it they wouldn't let me. Very, very impressed with their professional, courteous, benevolent attitude. Thank you!
02 February 2022 21:45
I was really impressed with the prompt and attentive service given to me today by Ramish. He took so much time and care to clean my iPhone before carefully installing an new screen protector (which I had broken). I will definitely come here again for any technological mishaps. Thank you Ramish for great service!
08 January 2022 14:39
I'm a avid pokemon go player who's had lots of phone problems and the Technician has fixed everyone
30 December 2021 22:47
They impressed me by fixing my ipad today within an hour.
Did a professional job, quick and reasonable price.
Thankyou
29 December 2021 2:50
I would recommend this company in Marine Dr branch and an expert guy “Ramesh” I guess. He knows his job and is not just making it costly for you.
06 October 2021 11:09
This is the third time UBreaiIFix have come to our rescue. I dropped my phone, smashing the glass face and knocking it out of action. I tried everything to get it to switch on, but to no avail. Within 30 minutes, Vaibhav had diagnosed the problem and made the required repairs.for his part, Ramish was the ultimate in customer service, assuring us that they could likely fix it.and making the repair a priority. This shop is amazing.every time I've had a problem, it has been resolved it quickly, efficiently and cost-effectively. Thanks guys!
01 October 2021 6:03
These guys are amazing, very on-point they really know what they're doing and can be really quick on some repairs. Have been 3 times and I really trust them. I'm sure I'll be back. Thank you for being trustworthy, quick, and professional. I highly recommend this store
19 September 2021 22:37
Great customer service, very friendly and helpful. Tuhin and Ramish took the time and energy to help me out with my phone needs without trying to just make a sale. Would recommend to others; many cellphone repair places can be sketchy but this place is great.
30 August 2021 21:23
After dropping my phone during my holiday and.not able to find anyone to fix it I took it here. Very professional and fixed it in 1/2 hour. Very happy with their service.
28 August 2021 18:11
I have an iPhone that suddenly did not turn on and was constantly trying to reboot. I took it to the north van location and the team there was very helpful, kind and knowledgable. Although it is time for a new phone, they were able to get my phone running so I can transfer my data to a new device. Thank you Ramish for your honesty and excellent customer service.

Would highly recommend
15 August 2021 18:40
Man I have to tell you. I got great service when I was there and my repair on my phone was quick and well done. I recommend these guys 100%.
03 August 2021 9:06
Very nice, knowledgeable and professional staff. Service was quick. They helped me, and directed me to another establishment that was best suited for my specific repair.
29 July 2021 15:02
Great service by Tuhin & Awais, they fixed my broken phone screen whilst I waited in under 20 minutes, very impressed with their service levels and professionalism.
09 July 2021 0:54
I had an amazing experience at U-break I fix.
My two technicians, Tuhin, and Awais
We’re incredibly helpful and made my experience here pleasant and easy. Will definitely use their service again and will recommend it to my friends and family.
06 July 2021 22:23
I recently had a great experience at this location. Tuhin and Ramish were both kind and knowledgeable. Tuhin was especially patient and helpful with transferring my cell information and preserving my data. I highly recommend taking your cell, tablet repair needs to this place.
05 July 2021 23:46
Very kind and knowledgeable staff, they went out of their way to help me find a rare battery that my device needed. When I finally found the battery, they replaced it for me right then and there.

Excellent customer service, would highly recommend.
20 June 2021 17:40
Dropped off my phone this afternoon to get the broken screen replaced. Nice and clean shop in a centric location. Will update review after I've received my phone back and ensured it works again
24 February 2021 1:24
My touch screen on my phone stopped working at 4: 30pm I got to there shop at 6: 25pm. They had my phone fixed for 7 pm. This is service that you don't usually see. Very impressed with my visit and their service. I would recommend them 100% to anyone that desperately needs there phone to run a business. They saved me a HUGE headache.
22 February 2021 14:07
Very fast and professional service in here.
The gentleman Ramesh was so kind.he promised to fix my iPhone with broken screen in 15 minutes and he did it in even faster.
Highly recommend these guys.
14 February 2021 14:51
Phone looks beautiful! Did a great job on my samsung s20 ultra. Staff was super friendly as well. I highly recommend these guys.
09 February 2021 7:18
Great experience and service. My phone was promised in an hour and it was ready before then. Thanks for your great work!
27 January 2021 0:57
I have had my phone fixed twice here.

1st time to replace a badly damaged front screen. My insurance company adivsed me that the minor scratched on the back may not be worked on during this time. Amd or the minor scratch on the frame. When the fellow opened my file, I showed him the extra damages on my phone. He said they were covered in my insurance and quoted me an hour. I was so happy I bought him lunch.

2nd time was again a broken front screen. I was quoted 3hours. They finished fixing my screen in 45minutes. My day went from being the most dramatic to not having my phone, to suddenly delighted and satisfied.

Bravo to consistently good work.
03 January 2021 23:08
Never seen a screen protector applied to a phone the way this young man applied it. Literally took seconds! Protector applied itself, after top portion was positioned on phone. Zero air bubbles. Brilliant! Happy to have found a place I’ll return to.

What’s more, I paid cash. This young man either didn’t have change or didn’t want to handle/give back coins. He was going to take a loss as he rounded down for me. After the excellent customer service I received I wasn’t going to allow that, so chose a different payment option.
25 December 2020 0:31
Their ticketing system has glitch as they claim and in past 3 weeks I have had 12 phone calls 5 chats with highest authorities of brightsrar to help this out. Brightstar claims everything is OK at their end but UbreakIfix simply claim they have not received the ticket and refuse to fix my mobile. They don't try to help this at all, like there is no appetite to do the job.
05 December 2020 16:40
I came here to get my iPhone XR fixed as I dropped it & the screen was dysfunctional!
They replaced the screen very quickly (I only had to wait 1hr1/2), and it seemed to work, though I didn’t properly function check it.
When I came home however, some keys on the phone didn’t work, but as it was too late I couldn’t go back to the shop.
I had to wait a few days to come back, and in the mean time, my phone unfortunately suffered water damage.

When I came back to the shop to get the initial problem fixed, they told me the phone had had water damage. After some back and forth, Mohan was very kind to fix the screen problem, even though there was apparent water damage.
I really appreciate his help and commitment to good customer service:)
02 December 2020 17:10
Went to get my shattered screen fixed. Price was as expected, service was great. Was able to wait for the replacement and be done in 25 minutes. Would definitely go back!
14 November 2020 16:23
I did the 14.0.1 update on my 6S but it got stuck on the "Update complete" screen. After trying to restore it with iTunes, it restored the phone but again got stuck when the phone wanted to activate. I took it to them and within 30-40 minutes they fixed it. Make sure you have backed up on iCloud or computer to restore it once they wipe it
09 November 2020 8:53
Really nice people. I went to store to buy some double side adhesive for replacing a broken screen myself. They are so generous and cut a long strip for me for free, even though they never had business with me before and won't get my business this time as well. Save me a lot of hassle to look for the adhesive.
29 September 2020 5:39
I went to replace my iPhone 8 Plus screen and I was offered a very professional yet budget friendly service. Would definitely recommend this place
23 September 2020 23:29
I took my daughters iPhone in with a smashed screen - Mohan fixed it within 30 minutes at a very reasonable cost. Professional, knowledgeable and timely. Highly recommend.
17 August 2020 0:14
I took my iPhone 7 to these guys June 18th and was told the repair would 5 days. Only after chasing them 6 times was I told they lost my address. Why they didn't call me and ask for it or why it wasn't in the or computer is very odd. Now July 4th I still don't have it back but atleast it shipped. Also I called them and was given a price for a microphone repair but when I dropped it off the price was twice what I was given over the phone. The instore exam took 30 seconds, he just called the phone and listened to it on the other end. They also wanted cash only for return shipping. I regret leaving it there and prepaying. I suggest trying another company. If I hadn't been in a crazy rush I would have found another company. Hope you learn from my experience.
12 August 2020 22:30
I suspected that my phone battery is dying down and drove to this place for a battery replacement, but a guy inspected my battery usage and figured that my battery was performing fine and I may have started using my phone more these days. It turned out to be the case and after tweaking some settings to optimize power consumption, my phone appears to be doing fine. Really appreciate these guys not rushing me into getting my battery replaced and saving me some money! I'll definitely consider them in future.
03 August 2020 15:17
'Great service', Highly recommended.
Repair my water damage phone that contains my valuable work related data inside, I never expected we can revive data from that phone but they did it.
31 July 2020 6:32
I have visited this place a few times now because I was pretty clumsy with my phone. Twice I dropped my phone in February and had a badly cracked phone screen. Each time they were able to fix my phone and return it looking brand new. It takes them about 30 minutes to do the repairs. There's a mall up the street and plenty of restaurants near by so the wait goes by pretty fast. I found out about them through my phone insurance. Dealing with the insurance is another story, but dealing with Ubreakifix was very easy. The last time I went I decided to also buy a liquid screen protector for some extra drop protection. They installed it right in front of me and explained how the liquid works. I felt taken care of walking out of there, and I was comforted knowing they offer a warranty on there service. If anything goes wrong related to their repairs I can bring it back and they will fix it. These guys know they're stuff and have great customer service. I hope that I don't have to see them anytime soon lol, but I highly recommend them.
18 July 2020 15:48
Great experience, waited 2 minutes in line my phone was dead and would not charge. Feroz and Mohan checked the charging port and tried to clean it, They went under a microscope and fixed the pins on my charging port.back in 30 minutes and said it was all fixed! When I asked how much? Only labor charge.stand up service. If I was not from out of province I would always come back. Thanks
03 December 2019 4:34
I would not recommend this place for iPhone repair at all. They use low quality products for repair, I had to come back once because they gave me a faulty dot connector then again because they gave me a faulty battery as for there repair job my Apple Pay doesn’t work anymore I will have to open up my phone to see what they truly did inside.
01 December 2019 14:58
Took my tablet in today (it was on but screen was black, didn't work after all the tricks to hard reset). They briefly looked at it, and said the screen would need to be replaced and that it would cost around $200. Took it to a second place, and they said the same thing. Since I was about to throw it out, I followed a guide online, opened it up, and disconnected and reconnected the battery and screen connectors. Tablet works again just fine! Took around 10 minutes to do the work.
30 October 2019 8:03
Great place. I've had several screen and back glass repairs done on my galaxy S8+ at this location, and I've been very happy each time. Only one of the three times I've been there has an item had to stay overnight due to parts availability. Every time the repair was excellent; the phone looks new each time. The staff are always friendly and helpful. I have also compared prices of repairs and the accessories they sell to those of other repair shops and I have found theirs to be very competitive. They were even willing to price match when I found a better price elsewhere. Overall I'm a happy customer and will return here in the future.
23 October 2019 8:46
The reviews are right. Great service and fast turnaround. Fixed a broken screen and a damaged front microphone from a bike incident. Would recommend.
26 September 2019 6:20
Very disappointed. Told I was ok for pickup TWICE and both times the console was not ready. Seemed unable to diagnose issues and far from confident with fix. Will most certainly seek help elsewhere for me next repair.
13 June 2019 5:45
At the direction of Samsung, I brought my phone here for a warranty repair. They said they could not do it, but would need to send it to the Samsung repair depot. They said the turnaround would be in a few days. Its been 6 weeks and no sign of the phone and no communication. I called in and they said they are waiting.

Updated the score as the company explained the delay (Samsung supply issue).

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