Unicorn Security

They never told us it was cash only, until we waited 1h for the driver to arrive to open a parkade gate. Don’t know how its standard practice to extort you for $50 to get your vehicle out, and then subsequently drop the price down to $40 when you tell them you dont have cash.

Unicorn security has recently moved into my neighbour hood. At first I was under the impression that they were respectful. This was soon to change. They do not have enough parking for their fleet of vehicles, nor personal cars. They park in the middle of an access/egress road, in-front of houses, etc.needless to say everyone is fed up. The impression I have been given is this company is inadequately managed.

Don't ever trust this company for public safety. They are more interested in profiting off their customers than providing them with a good service. Here's the thing: they lock security gates for a number of parkades in downtown Vancouver. If you happen to miss the sign saying the closing time of the gate, chances are you missed the even smaller print below their contact number that says "A small fee may apply. " This "small fee" however is $40 to have a guard who's paid hourly drive 10 minutes to push a button. By the way, we had to wait an hour just for him to arrive. So after paying $20 + dollars to park for 24 hours, you're expected to pay another $40 to have them open the gate. This is deception at it's finest + taking advantage of the public. They deserve 0 stars. A joke of a "security" company with terrible customer service, i.e, this company will not succeed.

This company is such a big mess. Guards often show up late. They don't have people to cover in case of emergency. The owners are very rude and unprofessional. They have the audacity to terminate people for their own faults and mistakes. Also, I've noticed that they don't have any diversity when it comes to their employees. Worst experience ever!

Horrible company. Don't use them. The owner or owners are rude. Try calling their reception and they don't even answer the phone in a professional manner. Rude and so find someone else - anyone else.

I have been employed with this company since 2015 and i have nothing but good things to say about this company. They pay well and on time and follow all labor standard regulations. I started with static guard and moved up in mobile. If you are looking for a job or planning to hire them you dont have to think twice. Its really a good company and you do get one on one attention. Lot of room for advancement.

There were variety of questions before I used their service starting from credibility, truthworthiness, attentivity and so on & so forth but the exceptional service and peace of mind which I received after getting dedicated security officer from their company triggered me to write this review. Thanks Ishwinder I appreciate your well managed business systems, professional attitude and willingness to go an extra mile. You surpassed my expectations & I am happy to be a continued client.

Horrible company. Don't use them. The owner or owners are rude. Try calling their reception and they don't even answer the phone in a professional manner. Rude and so find someone else - anyone else.

I am working with unicorn security from last 1 years and it is the great experience to be with unicorn security. There are many reasons why I chooses this company and still like it is because their environment is friendly and healthy. Moreover all staff comes in proper uniform even punctual which is good for the reputation of the company. They pay well to their staff. Personally this is best security company and according to me new comers should also prefer this company because it is well reputed and good company.

This is a great company to work for if you're looking to gain security industry experience or if you're already experienced. There's a variety of sites and duties available and the hours are stable. There's also opportunities for higher positions if you consistently work hard, show up on time, write well, take initiative and follow post orders. Started as a static security officer and worked my way up to Operations Manager. I'm grateful for the time and experience gained here.

This company is an absolute joke. Guards always showing up late or not showing up at all. So unprofessional. Also requested a guard on short notice but nobody called back for an update. I am glad we don't use this joke of company anymore.

Universal has been our go to security company for our dry grad event for years and they have never let us down. Thank you!

I work for Unicorn Security and they have flexible schedule, Good wages, Good training and you have more connection with top management it is not like the other companys where you are just given a shift and you talk with answering machines or wait weeks for an email back if you have a problem. You are taken care of right away.

I just saw one Asian security guard on duty at McDonalds main street who is dancing on the floor with a lady customer. It's good that his boss arrived and escorted him outside.this guard must be loosing his marbles.

Parked at the West park lot 118 (on Georgia between Gore and Main). We parked our vehicle for a dinner and came out and were unable to retreive our vehicle around 11PM. We purchased a parking receipt which gave us no warning of public access via the gate or staircase to parked vehicles past 8. We called Unicorn to get access so they asked for my phone number to let me know how long it would take for the security guard to to let us in. After a couple minutes I get the phone call and he says he will only let us in for $40 cash. I ask “how long is it going to take? ” His response “how long is it going to take to get your $40 dollars? ”. He finally said it would take about 5-10 minutes making him worth 240$-480$ an hr tax free. Thankfully the gate opened because a resident was going in so we dodged this scam. Avoid this company!