United Floors (Kamloops)

We are so grateful for Neill and United Floors. We are a non-profit cutting horse association looking for sponsorships for this year. Neill never hesitated and was extremely supportive of giving back to his community. That speaks volumes to his character. We really appreciate your generosity! Thank you!

On behalf of the Animals, Students, and Faculty of the Thompson Rivers University Veterinary Technology Program, we would like to show our utmost appreciation to Jim and United Floors for their generous support of our program.
Jim found out we were looking for donations of carpet to resurface the climbing stands and scratching posts in our multiple cat playrooms, and he delivered above and beyond!
We were astounded with the donation of several rolls of high-quality carpet which will allow us to revitalize every surface in need of a little TLC!

Thank you so much! It’s the support like yours that adds quality enrichment to the lives of our program animals, before each one is adopted out and in turn enriches the quality of our lives.

We had water damage in the basement. Mathew gave us a quote and debatable on the scope of work. We had some challenges through the job due to the scope of work. Mathew and his team of installers work together and solved each issue in a timely matter and with great quality. Our basement floor looks great once again! Thank you for the support!

Knowledgeable about what would work best in our home
Efficient and professional
Second time we have used United Floors and both time I am extremely happy with the results

Thank you for the excellent service. The job was done very quickly and the installer was professional and very nice. I will recommend your company to anyone who is looking for new products.

Big Thank you to Jim Staruiala for assistance with picking out the tile for our Bar! If you need Great Customer service go see Jim for all your flooring and tile needs.

In our house, the whole basement flooring was replaced by Matt's team. They are excellent at work and very professional. Thank you, Matt, and your team members.

Chad sent us to an expert solid oak floor installer to match up new floors with existing ones. Richard Lemieux (who Chad sent us to) installed new floors and refinished the pre-existing floors so well, it is not possible to see where the new floors start or end.

Some sales people will work hard to sell you on something you never wanted. Chad helped us find who and what we wanted instead. We went straight to Chad to finish our flooring. We recommend you see him too!

A huge thank you to Neill from United Flooring for supplying our falconry birds with new turf for their perches.
Neill was courteous, prompt, and efficient – we appreciate your support!

Excellent product knowledge and customer help/installation was perfect. Jim really knows his stuff and installer was very experienced

We just finished building our forever home and dealing with Neill for our flooring was great! Neill was always quick to respond to email requests and phone calls no matter how busy he was. This is so important to me as I felt valued as a customer! Neill went out of his way to visit our home multiple times to ensure measurements and finalize arrangements for purchase and install. If you want to feel like a valued customer, I highly recommend giving Neill a call.

The best experience ever in working with Chad at United - he is so knowledgeable and his customer service is the best. No question what-so-ever if you need any type of flooring - United Floors is the place to go - hands down - you won't be sorry!

Colby is the man! Friendly and knowledgeable, and very easy to deal with. I certainly reccomend United Floors!

The team at United Floors really made me feel like they cared about what i wanted. The direction Nick Switzer and Matt Wells helped me to find the proper flooring after months of searching and multiple companies. Everything turned out better than expected and on time. They didn't try to upsell me and I really felt they listened to my needs. Highly recommend for all your flooring needs.

I can't say enough good things about United Floors in Kamloops. Being a busy realtor I am constantly being asked to provide my clients with various trade contacts. I know that when I send my clients to Neill and his team at United Floors that they will get looked after very well. I am happy to recommend United Floors in Kamloops as my go to flooring experts.

My interactions with United Floors in Kamloops have been incredibly positive! I not only appreciate the quality of their work and service, but have also been impressed with how they give back to their community.
Keep up the great work, United Floors!

Fantastic experience thanks to Colby Russell. Job was done within the proposed time and quote came in under budget. Much appreciated! Will be moving soon and selecting the same carpet in our new home early next year!

Colby Russell and the rest of the team were amazing! Quick and efficient, the new carpet transformed our home. The clean up afterwards was perfect, can't recommend the United Floors team enough!

The floor looks great and the service was excellent. Thank you Matthew and Peter. Don and Sharon Barclay, Sorrento, B. C.

I am so grateful for the service, the quality of product/installation and overall care I received from the staff at United Floors. In particular, Stefan who is professional, knowledgeable and kind - he took the time to check in with me, to keep me updated on timelines and to ensure that I was happy with the product.

The crew at United Floors (Kamloops) are amazing. I spoke with Neill Steed about an issue we had with our hardwood floor. Neill said he would have one of his installers contact me to arrange repairs. That very afternoon Piotr came by and fixed the problem. Very professional and courteous. Thanks United Floors, my wife is very happy!

The backsplash and flooring that were installed by United Floors in our kitchen several years ago are still in incredible condition!

United Floors has been great to deal with over the years. Quality installers and products make for happy homeowners

Chad was excellent, listening to our plans and helping us narrow in on the style and budget we were looking for. Both the carpet and tile were exactly what we were looking for, installed meticulously and we couldn't be happier.
Thanks again!

Over the past 10 years I have not only used United floors for multiple personal projects, but I have also referred this business to my clients and friends and I have had the very best experiences with them on all occasions. 5 stars and 2 thumbs up, I would highly recommend them. Great staff, great service.

Picked up some flooring from here recently and Colby helped me through the process and was wonderful to work with! Would highly recommend.

I was inspired once again to write a 5 star review as these guys are amazing! I work for a retirement home where quick turn around is often needed (and unexpected). Chad and the team always pull through and do a great job at that. Highly recommended.

I entered a giveaway through Instagram and I won. When I went to the store to pick up my prize, I was greeted by a nice gentleman. I noticed their showroom was big, clean and welcoming.

I have had the pleasure of knowing Chad Price for over a year now. He is professional, kind and he knows his floors. I highly recommend Chad for any flooring needs one may have as he will take amazing care of you and listen to every need or concern you have!

Great service and expert advice. Delivery dates were accurate to the day! Wide selection and very nice showroom.

Have had United Floors install bathroom tile, kitchen floors and carpet in our bedroom multiple times.everytime I am impressed with timeline, quality of work and their professionalism!

Stefan was great.knew exactly what we needed and had us measured and installed within 10 days. Really good job, we're very pleased!

United Floors has wonderful people! Everyone is friendly and very helpful, and they had the colour and size we needed for an entry-way carpet, at a great price. Would definitely recommend United Floors.

Needed a last minute dance floor for our outdoor wedding and Neill and company at United Floors for the win! Exceptional service on such short notice. Thank you once again.

I have had excellent work by United. Stefan always makes sure everything I need done is completed quickly and completed well. He has a great installation person, Wally, who is fantastic.

Great team and would recommend without hesitation

We were impressed with the service from Stefan, the follow up, quality of the product and the professionalism of the installation. Would certainly go to United Floors Kamloops in the future.

They did a great job re-stretching my carpet, and were able to fit me in quickly. Unfortunately, I found out at the end of the job that the two installers were not vaccinated. They also took their masks off while working in the house. In the future I will be more careful to ask about vaccination status before letting crews in my house. Lesson learned, but I regret choosing them.

We recently completed a bathroom renovation and worked with United Floors to select our tile, and we couldn't have been more thrilled with how our project turned out. Neill and his team were very professional, knowledgeable and helpful when it came to selecting our tile and helping us stay within our budget. We are so pleased with the exceptional workmanship shown that we are already planning our next project with them.

We want to give a huge shout out to Bill and Miriam for the spectacular work on our ensuite. We will recommend them to everyone. Bill is obviously a highly skilled craftsman and takes well deserved pride in what he accomplishes. The tile work is sure the star of the project!

We purchased Hardwood, Carpet, Tile, Slate, Laminate and Window Coverings from United Floors Kamloops.

I highly recommend United Floors Kamloops, Jim Staruiala for his knowledge and exceptional customer service. His assistance occurred post the initial order through installation and follow-up.

It was a pleasure dealing with Chad. Very prompt and curtious. The timeline for order and install of flooring were all met. Installer did a beautiful job.

I had United Floors supply all the tiles and flooring for my newly constructed house. Jim provided prompt and friendly service and his knowledge was invaluable on the project. Everything was completed in a timely manner and I would highly recommend United Floors.

Great job, took a while to get things set up, product came in and installers did a great job on a somewhat complex project. All done on time, and on budget. Thanks to Sarah for setting things up.

United Floors installed hardwood and carpeting throughout our home. They did such an excellent job and at a great price too. The staff was knowledgeable, courteous and prompt. The workmanship was excellent. I highly recommend them!

Neill and Sarah have done countless projects for us and the customer service is impeccable every time. They supply great and reputable tile and flooring installers that meet and exceed our expectations and there has been no project that they haven't been able to accommodate.

We have been using United Floors for the last 5 years for most of our projects. Neill and the staff are great to deal with. Anything that needs to be dealt with is always dealt with in a timely manner! Neill has the same views as my business and customer service is always #1.

Colby is such a wonderful help! He greets you with a happy smile that makes you feel at ease from the moment you meet. Colby is very knowledgeable when discussing the products that are available in the store and took the time to figure out exactly what I might need in my home. I have recommended him to family and friends for their carpet and flooring needs. Colby, thank you for your help and support!

Sarah was a great help, very professional and knowledgable in the order of my plantation shutters, they look beautiful and they are the perfect product to help with insulation.

Last September we had a small house fire. We live two hours away from Kamloops and trying to coordinate and complete the repairs from the house fire became tedious and tiring. When it came time to choose the flooring Neill Steed made the job seem effortlessly. We literally walked into see him and had the flooring picked out within 30 minutes. Once the flooring was selected, the paint colors, fixtures and tile fell into place. A few weeks ago our flooring was installed and I am over the moon with end result. The installation was amazing, thanks Curt.

Neill and staff of United Flooring thank for a superior job. The picture does not do the flooring justice but gives you a good idea.

We always go to United Floors for our flooring and tile needs. Previously carpet and tile, most recently laminate flooring which is absolutely gorgeous.

Met with Colby, discussed some options across all price points and styles and found a solution that worked within our budget. Prompt, friendly service and would most definitely be using him again. Thank you for the great experience!

Super quick & easy process from start to finish! Super nice staff and amazing installation. Love it so much

Stephan was amazing he helped us threw the entire process of changing the flooring out in our entire house. He came by before the project and checked in after it was done, to make sure it was done to the highest quality.
Greg did the installation and he was so wonderful, his work was pure perfection.

Sarah and Neill have been fantastic to work with. I have worked with them on many projects for clients and each time they have met and exceeded our expectations.

This was our first experience with United Floors and Stefan was very accommodating with our quote and order. His team, Peter, Greg and Wally were professional and finished on time. They clean up after themselves and made sure we were happy before they left. I would certainly recommend United Floors

Recently had the carpet in our home replaced. Colby was excellent to recommend a product that would fit our needs. Carpet was ordered and arrived very quickly. Their installers did an amazing job. Very happy with their service. Will definitely recommend them to everyone.

Stefan and his crew were great to work with.
Very friendly, professional and good prices.
We did a big renovation on our home which included flooring, blinds and tiling. We are very happy with the results.
Thankyou Stefan

Stefan and Wally were great to work with. We had new flooring done in our class B camper van and couldn't be happier with the final results. Very professional and knowledgeable and all around great customer service!