I’ve returned many times to Shahideh at Universal because she’s a product expert, she has a good eye for design and functionality, she’s dependable and nice to work with.
Shahideh helped me with all of my plumbing fixtures for both of my home's bathroom renovations in the past 2-3 years. I couldn't be happier! The level of service and customer care she provides is superior. Not only is the selection of fixtures amazing, but her knowledge of the various brands and their differing qualities is truly invaluable. I highly recommend Shahideh at Universal Supply.
Shahideh is a gem. She is pleasant, helpful and responsive. Working with her to spec and source the fixtures for our bathroom reno has been a pleasure from start to finish even with the horrendous lead times for delivery of all the pieces due to Covid supply chain issues. It was a lot of work for Shahideh to keep us informed but she did so with a positive attitude.
I Been a customer of Sheidah from universal supply since October 2015. Sheidah always replied to my emails/phone calls promptly and helped me above and beyond every time there was an issue with a product or exchange due to changes of the design. Highly recommended!