Vancouver Memorial Services and Crematorium

Our funeral director made a point of understanding the family's needs and wishes. The team was incredibly respectful and dignified during the memorial service in guiding everyone. I would recommend them especially Merv our funeral director.

If you are looking for a simple cremation this place is outrageously priced. 450 dollars for a cardboard casket. Affordable cremation charges 35. I had already paid them almost twelve hundred for some services and they wanted to charge me 4,000 dollars altogether i switched to affordable cremation they were faster and more understanding

Kaz was excellent in getting things done in a speedy fashion that was professional and calming. Allowed me to do what I needed to in the 10 days I had.

They handled my Mom's cremation and funeral arrangements with dignity, respect and class. Merv, the funeral director, was helpful and made sure all my concerns addressed. The "business" of death is a sobering experience but the staff at Vancouver Memorial Services and Crematorium were amazing.

Vancouver crematorium was recommended to me by a friend when my step father passed away in 2021. Cremation services were arranged by Vincent who was so kind and professional. When my mother died a few months later I didn’t hesitate to call Vincent again. It can be overwhelming when a loved one dies and the staff here were so good at providing clarity, compassion and caring.

Barb was amazing, she helped to make a pretty traumatic experience tolerable.we will always be grateful. Thank you Barb.

The Family of Bertrand Marchetti, who passed away on October 17,2020, are very grateful for the care and attention given by Raz Montgomery and his team, of Vancouver Memorial Services & Crematorium, guiding us in the arrangements necessary, during COVID-19. We wish to Thank all those involved.

The team kaz, Barbara and Karen are very kind and compassionate. From service to burial was smooth experienced. Thank you so much!

They truly were kind and sensitive. There was no passive aggressive up sell to spend more than I had wanted to. I have experienced the "If you really loved them, you would purchase this or that. " in the past. Vincent and Kaz your empathy and caring will live long in my memory. Thank you.

Very good service from Barb, Debby, and everyone at the office to prepare for our father's death and cremation. Considerate and respectful. Prompt attention to detail. Service was clear. Good value for the services we chose. I would highly recommend them. - Josh B.

I had a wonderful experience at Vancouver Memorial Services and Crematorium. The process met beyond my expectations. Kaz Montgomery, my father's funeral director, is an extremely kind gentleman and walked me and family through the process. He was very understanding of our situation and did the best he could to have everything go as planned. Thank you!

During this very difficult time the staff at the Vancouver Memorial services really helped out and put my mind at ease.

The customer service at Vancouver Memorial Services is nothing short of phenomenal. A dear friend of mine very suddenly lost her brother, and I went with her to Vancouver Memorial Services to pick up his ashes. The care Barb showed was so sincere and lovely. There was a slight miscommunication about the urn, and Barb took care of the issue in well less than 24 hours. I am so impressed. Thank you Barb, your genuine care for my friend and her family will not be forgotten.

Last year I met with a Funeral and Cemetery Advisor when beginning to make advance plans for my mother. This year I was contacted by that same Advisor and we began to discuss advance plans for myself. At present, when everyone is needing to be mindful of social distancing, we were able to conduct our meetings via WebEx. This proved to be a safe and efficient way in which we could meet, exchange information, and I could make decisions that best reflect my beliefs and wishes. My family and I are now able to have "peace of mind", knowing that many important decisions have been made and, at the last, there will be far less confusion and anguish as people are wondering how to proceed. You have provided an understanding and caring environment in which I was able to consider these important matters. Thank you.

Working with Barbara Leni was a pleasure she was understanding, curtious, knowledgeable, prompt and kept me informed as we went through the entire death arrangement.

We can not thank Kaz Montgomery enough for making this difficult time so much easier for us. Thank you Kaz for your knowledge, professionalism, compassion and patience with us.

The team at Vancouver Memorial Services were very kind and thoughtful during this difficult time. They helped my family set up our service according to my mother’s wishes. I cannot thank them enough.

Kaz, Andreas and the rest of the staff at Vancouver Memorial Services and Crematorium have been very helpful and patient especially during sad and emotional time when one's final duty to is to lay their loved ones to rest and decide what to do with their remains. Prompt replies to inquiries, clear and understandable costs, varied arrangement dates and no pressure sales made this day much easier. I also chose Vancouver Memorial Services and Crematorium as the location at Mountain View Cemetery has beautiful surroundings and views of Vancouver and the North Shore mountains, centrally located to other services such as florists, movers and legal services. Whether you choose a simple witness ceremony or an extravagant celebration of life, the staff and fees are reasonable and comparable to other funeral homes in the area.

Kaz was great with his low compassionate voice.
He handled everything over the phone saving me a
trip in from Surrey
Definitely 10 out of 10.
My mothers ashes were packed with care.
The receptionist was also very helpful.

All the staffs are kind, compassionate and professional. Special thanks to Vincent and Barbara who arranged the cremation in a short time as some of our family members came from overseas.

Vincent was incredibly compassionate and made the best of a not so nice situation. He explained everything in detail and was very patient as we asked questions. The whole family felt very calm after we had finished and it was all thanks to Vincent

The staff were kind, courteous and professional. In our time of grief they all made our experience as painless as possible. In particular, Andreas Schmitz was exemplary in attitude and assistance.

My entire family would like to express their heartfelt thanks to the entire team that was involved in the funeral and cremation of my beloved wife.