Vancouver Public Library, Renfrew Branch

Extremely loud and very hard to study
kids screaming everywhere and there is0 noise control

Air conditioned. A relatively big library with programs for toddlers and adults. Clean facility. Parking underneath is tight and limited. Washrooms. Internet available. Computers. Summer reading programs. Play area for toddlers. Washrooms available.

This is a playground with books. Over 50% of the library is dedicated to children and children's entertainment. I've tried to study for the last hour and a half while a mentally retarded drop off has a screaming meltdown and the library staff will do nothing because, "this place is for everyone. " The quiet areas are very literally next to the toddlers play area and children can frequently be found screaming while playing tag in the adult sections. This is not a library, it is a playground and the librarians are useless.

Good for studies, if people do silence their phone/ avoid making noises& themself talking in the area.

Sunday, April 16 —

14min before close, a librarian wobbled over to us and firmly told us that we need to get out! Speaking to the group beside me. And I quote:

"Excuse me, but did you NOT hear the announcement? It's time for you to pack up and get out! "

Even though there was an announcement on the speaker literally a minute ago and everyone heard.

She huffed and said "I'll be back! "

That's when everyone looked at each other in shock. How incredibly rude and vulgar her tone was.

8minutes before closing she came back. I was at the desk on my computer. Everything was packed away, and I was in the midst of saving my work. She then ordered me to GET OUT. Didn't ask me nicely, didn't remind me what time it was, but ordered me to GET OUT. And that's when I said "You don't have to be so rude about it. "

And then it's the "EXCUSE ME? "
I repeated, you don't be so rude about it.

She said "I'm not. "

And I told her that with that tone and ordering us to GET OUT, you are being rude.

That's when she began insulting me saying that I am being passive aggressive and then she mumbled about me having issues during childhood and then said I need to grow up.

So, that's the kind of person that's working in the library, one who is rude and insults you? Welcome to Vancouver.

Don't know what I would do without our city's library system. A treasure trove of books and DVD's It's awesome. Thank you VPL from the bottom of my heart.

Super nice library small but enough as a cute library but downside the library is too cold
(They keep the temp very low) can't seat too long

I borrowed books here and the checkout receipt are good.
David Vu
12 year old boy