Vancouver Women's Health Collective

I felt judged as a woman of color here, and I am from BC. Perhaps I wasn't their target demographic.

Nice staff and nurses, good service overall but one must be early to get attended.

I am grateful that this clinic exists. But I've had experiences here that were triggering for me. I went in for a pap and the nurse was training her student and they were both in the room so I asked if it could just be the nurse because I was uncomfortable with a stranger watching me get a Pap test. They told me she could stay and after that I was shaken up and frustrated that a feminist organization didn't respect my boundaries at all. It's really uncool and since then I've had sketchy experiences with the nurses and the women's therapist, when I requested counselling they told me it was unethical to work with me because of certain diagnoses I have.

I WAS REALLY LET DOWN. I WANTED TO FIND A HEALTH CLINIC THAT TREATED ME LIKE A HUMAN, BUT INSTEAD I WASTED MY TIME AND WAS TREATED LIKE AN INCONVENIENT IDIOT.

I needed prescription refills for drugs for mental health issues. As I had bad experiences in other health clinics I thought that this place might be the answer to my prayers. I phoned Thursday afternoon to see if I could get an appointment, but they did not have any before my prescriptions ran out (annoying, but not their fault). I was told that there were some walk-in appointments the next day starting at 9.30am and I would have the best chance of getting one if I arrived at 9am (sounded fair to me). So I arranged the morning off work and made special travel arrangements to get there.

However, when I arrived I was met by a rude and condescending staff member. She told me that the nurses had changed their schedule and were not going to be in until around 11am. When I mentioned what I had been told the day before, she just said “… the nurses sometime change their schedule”, as if I was stupid and this was something I should have known.

I made special arrangements to get there because of information THEY gave me, and now I have to work late to make up time, I still have to find a clinic to get my prescription refill AND I was made to feel like an idiot. I am so disappointed.

Sonja Rietkerk is absolutely wonderful! She made my experiance as pleasent and as comfortable as it could have been. She answered all my questions and sent me away with great advice and wonderful resources. The women in this facility go beyond in putting your mind at ease. All the staff prioritized my needs in the most thoughtful ways possible.

Absolutely amazing service, Never thought it would be easier than using a coat hanger again on my mistress, but sometimes she's worth it.

Great clinic, I got a free and fast walk in prescription. Attentive staff and homey atmosphere.