Victoria Alarm Service Ltd.

I phoned Karl at Victoria alarms as we were experiencing some problems with our installed current alarm system he sent a tech named Wyatt out immediately within the hour Wyatt was already on the case they were punctual, friendly, and very knowledgable within a few hours Wyatt has solved our problem, and our alarm worries were behind us. I highly recommend them and their services! Great customer, service, and response time!

We recently had a residential security system installed by Victoria Alarm Service inc. We are extremely satisfied. Victoria Alarm has demonstrated expertise and know how in the planning and the installation of the system. The system was installed on time and on budget. The components of the system are well explained by their installer/technician, user friendly and pretty intuitive to operate and of quality. We are confident that the monitoring of the system will also be very satisfactory. We highly recommend Victoria Alarm Service ltd.

Wonderful to support a local family owned business. Always such nice people when you call. Great service. I recommend them to anyone looking for an alarm. I Can’t say enough good things about Victoria Alarm Service.

Carl is a pleasure to work with. He is smart and can solve problems easily and with little fuss. We moved from an out-of-town alarm company to Victoria Alarms, and we couldn't be happier with the personal service and quick response for any issues that come up. I highly recommend this company for your security issues.

I've been using and working with Victoria Alarm for 7 years. I have multiple businesses that require cctv. The monitoring and cctv has come in handy on multiple occasions. The expertise they bring to the table makes the job happen quickly, efficiently, and most importantly effective. I highly recommend for commercial and residential as I use for both and am extremely satisfied with the service and results.

We could not get Telus to help us. Long time Price alarm customers, Telus is a nightmare to deal with. Victoria Alarm solved our problem in minutes. It has been two months now with no problems! Thank you Carl from Victoria Alarms!

Thank-you Victoria Alarm. FINALLY a company with people that do what they say they will do. We started with Bullet. The system never worked properly. My inlaws were afraid to use it. Bullet was over to fix the problems but it did not help. We approached ADT and Palladin and found that they had been purchased by Telus! Telus tried to upsell us on services and a contract that we were not comfortable with and did not need. When I tried to get clarification on the services offered I was put on hold for a long time and passsed around from rep to rep. Typical Telus BS. We called Price Alarm service. The salesman was a bit pushy but convinced us he could solve all the problems we had ' easily ' and that they would NEVER sell to Telus. It was a moderate fee for upgrading and a 3 year contract. We decided to accept the proposal to become a Price customer provided that they would not sell to Telus. The sales guy laughed at me and told me not to worry. I signed the forms and scheduled the install for my inlaws. 3 days before the Price's install, I found out that PRICE HAD SOLD TO TELUS! I called to cancel. One of my clients uses Victoria Alarm Service for his home and business. He recommended I call them. Carl from Victoria Alarm came over to have a look and was able to fix all the issues right then. There was no up front fee and no long term contract. He gave us some options that we could add later and explained everything so that my inlaws could easily understand. It has been a month now with no issues. I would highly recommend Carl and the Victoria Alarm team!

Lovely to work with and their alarm WORKS! We had a break in recently and they literally ran for the hills without stepping foot in the building. Thank you!

I highly recommend Victoria Alarm. Carl took the time to figure out exactly what I needed. He was thorough, friendly, and had a ton of information about how to best achieve my goals. He also kindly accommodated my hearing loss by communicating via email and by offering alarm solutions that were visual.

Great service from Karl, Erik and team. Very responsive. Pleasure to deal with. Recently updated our equipment and could be more pleased.

I have had Victoria Alarm Service program and connect a number of camera systems that are exceptional. They have a ton of experience and knowledge about video solutions. Will continue to use their services exclusively.

Too busy to take new customers, but the guy on the phone took five minutes to get to the point and tell me that they won't help.

Everything as Promised!
Just signed up with them after years with another company. No contracts just one to be based on satisfaction! Installed everything and cleaned up after themselves. No surprises!

We've been working with Victoria Alarm for years and recently had a key fob access system installed in our commercial building. Carl's pleasant and professional approach made the process painless. He always made himself available for any questions we had and was happy to accommodate the changes we requested. I found him to be very informative without being pushy- he provided us with the tools needed to manage the system and made sure that he was on hand when we needed assistance. It's been a couple weeks since the system went live and everyone is extremely happy with the change. I highly recommend Victoria Alarm Services!

I called to get an alarm set up for our shop yesterday, not even 24 hours later we are up and running with a full security system. The technician Carl had awesome customer service, gave me a full tutorial on the system and set me up with smartphone monitoring. I definitely would recommend Victoria Alarm for any business or home use.

Thanks Carl!

Victoria Alarm has provided me with top notch service and always in a timely manner. More than just alarms, Carl has helped me with home automation and monitoring solutions.

Victoria Alarm Services recently updated and activated the security system in our new-to-us home. Eric and Carl are very knowledgeable, professional, friendly and efficient. Their service is personalized to the customers needs and is reasonably priced. I would highly recommend them to anyone looking to install, update or repair security systems. Because they are a local company and care about their customers we are confident that they will provide us with continued excellent service.

Recently had these folks come by to re-set our new house purchase to their previously installed alarm system. Eric was courteous, friendly, quick and efficient. He covered all we needed to know. Couldn't really 5 starts because we've not found out how well the system actually works.hopefully we never do!