29 July 2023 2:45
With all my previous experience selling a home and using other real estate companies and agents I found myself always discouraged; they felt disorganized, lack of professional real estate knowledge, proper understanding of legal procedures, guidance and insight formalities to properly handle and adequately manage selling my home, creating unnecessary stress and anxiety to us.
When my husband and I first met with Audra and Hal, it was the complete opposite experience right from the beginning!
The professional relationship and experience was what I feel should be essential between you and real estate representatives from beginning to end on the sell of your home was represented by Audra and Hal.
They made the experience both as a seller and showcasing our home to prospective buyers extremely professional, knowledgeable and left no details untouched!
I highly recommend and encourage, if you are considering selling or buying a home
to reach out to Audra and Hal.
21 July 2023 18:30
Hal and Audra were so patient with us. We were looking for a house for 18 months and they helped us finally find our home! They always made themselves available to us and gave us their honest opinion on everything. Would highly suggest these two if you’re searching for a home in Victoria.
01 July 2023 13:13
What can I say? Absolutely above and beyond! I can’t say enough positives about our experience… But I’m certainty going to try!

Audra was actually a random selection off Google and boy we lucked out. This spring, we moved from Toronto to Victoria and even with the time difference, we always felt like we were cared for. I came into town for a week in April to find a perfect place in a whirlwind, and we did!

Throughout the entire process, she was always available to answer questions. When we found a home that we loved she checked EVERY SINGLE nook and cranny and sent plenty of supporting documentation to help us make sure this was the correct decision. She stayed on the phone with my husband while we scrutinized over the details of our this purchase. We never felt like she wanted us to buy quickly, but rather that she wanted us to buy the right place.

She was super knowledgeable and when she didn’t know the answer to something, she found it so fast! Her approach to our slightly complicated offer was very smart and really put her experience level on display.

Once we purchased our home she stayed in touch until closing to update us on things or just check in. She even alerted us about other clients selling furniture since we got rid of so much on our move. I NEVER felt abandoned by Audra. I’ve felt this with other realtors after the sale is made.

I was so impressed during this entire process. She even did our inspections for us since we wouldn’t make it to town for closing. She then met us on closing day with our keys and our friends to greet us after a long drive.

Then we got a congratulatory gift basket… You could tell it wasn’t random. She listened the whole time while we looked at houses… It was a gift basket that was geared towards our whole family. Plus included neighbourhood specific things.

Do yourself a favour while making one of the biggest decisions of your life, and hire Audra and the team!
30 June 2023 10:50
We recently moved to Victoria from Toronto. We first met with Audra a year prior and she made it really easy to get information about the city and the various neighbourhoods. After we made an offer and had it accepted Audra was in constant communication with us and continued to provide us with further information about the property and ensured we knew what needed to be done every step of the way right up to closing. We are very glad we chose Victoria Real Estate Professionals and would recommend them to anyone.
22 June 2023 15:26
We were referred to Hal and Audra by our previous real estate agent as well as by friends. They were fantastic to work with, clearly answering our questions and giving us confidence from the initial consultation to the final closing. We are so grateful for their knowledge of the market and insightful guidance.
16 May 2023 2:53
Our realtor Audra Poole is truly exceptional at what she delivers. We had a complex situation with having to move closer to our girls schools and she truly listened, understood and delivered in every possible way.
Working with Audra makes the stressful time of selling a house actually an enjoyable process because, she is on point with great advice, her knowledge, followed by years of experience. White glove service is what she provides in every step of the way. From staging the house, to photos, to the sale process. Audra is truly a perfect realtor if you're looking to buy or sell your home.
12 May 2022 9:56
We had a great experience working with Audra and Hal, they’re a fantastic team! They helped us with our move across the country and went above and beyond to help find a house for our family. Not an easy task in the Victoria market, especially since we didn’t know the city and were buying the house from Ottawa, but they made it happen! From finding suitable listings, coordinating house and site visits and debriefing us after visits, to always being available to answer our questions and discuss approaches to making offers, they provided informed, sound, and invaluable advice and were true professionals. They made this part of our move smooth and much less stressful. It was really reassuring knowing that they were on our side and we would work with them again in a heartbeat and would highly recommend them to anyone. Thank you Audra and Hal!
28 February 2022 6:34
The perfect team Hal Dexter and Audra Poole. From the very first day when these two dynamo realtors assessed our needs and drew up a plan I knew we were in excellent hands. Hal with his extensive knowledge of our strata building having sold many other condo units over the years and Audra's creative eye for staging and recommendations we knew that our place would sale fast. It certainly did. In fact our condo sold in 4 days. We feel fortunate to have enlisted the help and professionalism of this team. I would highly recommend to anyone who is seeking the sound judgement and expertise of a realtor when selling your home to give Hal Dexter and Audra Poole a call. It would definitely be worth your while. Trust me they are the very best in Victoria, B. C, Canada.
20 January 2022 17:50
Our realtor was absolutely top notch in every way. Professional, honest, and always on top of things. We were impressed.
04 February 2021 23:45
We would give them 6 stars if we could. Audra and Hal found us our dream home by the Victoria waterfront. They worked tireless and patiently with us. They listened to us. When it came time to put in a offer their help with the process was fantastic. We were new to Victoria. Their knowledge of the real estate legalities is an asset. They provide you with all the information about the properties and answer your questions quickly and efficiently. So you know what you are buying. No bad surprises. We recommend them for selling or buying a home. Best experience and money well spent. Thank you Hal and Audra.
18 January 2021 7:17
We can't speak highly enough of our experience with Hal and Audra, they were friendly and helpful from the start. Our house purchase was incredibly complicated, requiring us to change lawyers half way through. Hal's background in law proved to be invaluable. He was often one step ahead, anticipating potential pitfalls. He was always available, even on his days off, answering the smallest of concerns, without judgement. Audra and Hal are a wonderful team. Decter and Poole, sound like a reality show, judging by the reviews I think it would be very popular!
08 February 2020 21:07
Audra and Hal have been amazing. They are so knowledgeable about the real estate market in Victoria and the surrounding area. Their backgrounds in public relations, marketing and the legal world are evident when you work with them. Audra has a wonderful aesthetic eye when it comes to staging and photographing your home. Hal was so helpful with advice when we were bidding on the house we really wanted. I feel like they go above and beyond and have helped me with so many details In my search and sale that I wouldn't have known to do without them. Thank you both so much for making this experience so much easier than I thought it would be.
06 February 2020 15:03
Audra Poole and Hal Decker were invaluable in helping us find a great condo in Victoria. We were moving from the east coast and I had a very limited time in Victoria to make a decision. They understood quickly what was most important to us and showed me a variety of places, all of which satisfied my criteria. By the end of the day we were successful! They are both very professional and knowledgeable plus a pleasure to work with.
05 February 2020 1:28
Audra was delightful to work with in my search to purchase a condo in Victoria. She was flexible, patient, knowledgable and professional. She had valuable information and offered appreciated advice. I'd absolutely recommend her to others in their realestate purchase or sale.
31 January 2020 5:15
Audra and Hal are consummate professionals. I have worked with them for over 15 years and happily refer to them whenever I can. They are tireless in their patience in helping you to find the place that's just right for you. They will never push you to just "make do". Great knowledge, incredibly helpful, resourceful and patient.
17 January 2020 20:31
My wife and I bought a house in Victoria a couple of years ago with Hal's assistance. We had had a less than satisfactory experience with another agent before Hal was recommended by a friend of a relative. From the moment we were introduced, we understood how different the experience would be.

First, he quickly understood our requirements, budgetary and otherwise, and appreciated that we were coming from overseas when coming to look at properties. The couple of visits we required before closing a deal were well structured and highly efficient. Hal was always well prepared and always providing objective assessments, good and bad, of the property.

Second, because of his legal background, Hal was also able to provide a more in-depth perspective on the properties we visited. For instance, part of the property we ended up buying was designated "Environmental Development Protection Area (aka EDPA) - a complex local municipal rule related to the environment). Hal was able to explain in simple terms the rules and conditions attached to the designation. Other questions we had were always answered by in-depth responses

Third, Hal proved our true advocate throughout the process. He provided advice, and then left it to us to decide on the final negotiation strategy. Once decided, he presented it to the other side strongly, irrespective of how we had dealt with his advice. Ultimately, we ended up with a fabulous property at the price we wanted it.

Audra comes later in the picture. Since our purchase, we have remained friends with Hal (that's how good he is!) and have met Audra through him. Having socialized with them many times by now, we can see how Audra has brought enthusiasm and marketing savvy to Hal's fantastic expertise. If you are looking for a property agent, we have no reservations whatsoever in recommending Hal and Audra.

Patrice and Susan
21 December 2019 6:18
Hal and Audra were a great team to work with while selling our home and purchasing a new one. They are both very easy to talk to about the houses we looked at. We felt comfortable asking them questions and listening to their ideas. They are both great at helping us to see what liked and what we disliked at the houses we went to look at. I would recommend them to anyone looking for a great real estate agents. It was a pleasure to work with them both.
09 February 2019 6:17
My husband and I recently purchased a condo, using realtors Hal Decter and Audra Poole. We would highly recommend them to anyone considering the sale or purchase of a home.
They were professional, responsive to questions, and provided information and advice that proved extremely helpful. As well, we were able to negotiate a lower purchase price for our condo based on their recommendation for a successful offer.
It was a pleasure working with Hal and Audra, who helped ensure the purchase involved as little stress as possible.
25 January 2019 5:20
It was an absolute pleasure working with Hal and Audra on the estate sale of my friend's home. I cannot imagine anyone providing better service, advice or attention to detail. Their professionalism and warmth made the process of selling the house less stressful than it could have been. I will be enthusiastically recommending them to anyone I know looking to buy or sell a home. Many thanks.

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