10 January 2024 23:38
I Came in with a problem that should not have happened but the agent worked very hard to solve the matter. I appreciate his effort.
09 January 2024 0:20
Dear Mischa, helped me and my grandmother out a lot! We got a new phone, a new plan and everything set up in less than an hour with a nice smile! Thank you do much, and looking forward to come back, recommend it for sure.
21 December 2023 10:07
Misha and Brendan were the best. So helpful and knowledgeable made the switch over so smooth and easy. Can’t thank them enough
19 December 2023 0:14
Thanks Sooo Much to Misha for getting Me up and running with VIRGIN MOBILE again.

It took over 3 hours to port Me over, but he Never gave up! He is Excellent at
multi-tasking. So Remember, he's a definate keeper [ employee ]

Extremely Grateful,
Lynn Perry
14 December 2023 2:42
Misha sales at Virgin @ woodgroove a nice guy & helped us in weird situation, where we were not able to login becoz of unknown reason
10 December 2023 10:14
Misha was very helpful and fixed the problem I had with the wrong phone number quickly. I highly recommend him.
10 December 2023 4:50
Service was outstanding. The staff were incredible. They went above and beyond. They got me the phone I wanted for zero down and my plan ended up being way cheaper than my current one. The one who helped me (I'm sorry I can't fully remember his name) I think was Micha. He even went to the mall services when my gift card wasn't working. Great job guys!
09 December 2023 22:43
Misha did an excellent job helping me get a new phone. Service with knowledge and expertise required to complete all the tasks for purchase and setup of my new phone and available plans. Much appreciated, Misha.
09 October 2023 21:41
Having technical issues with a very old iPhone, I visited the kiosk in Woodgrove Mall today to help resolve the problem. Misha walked me through a couple of potential options, without pressure. I ended up replacing the phone with one that suits our budget and lifestyle. He is extremely professional and knowledgable. It was a very positive experience!
07 October 2023 11:33
Brendan went above and beyond with customer service. He's skilled and knowledgeable in solving our problem. Thank you Brendan
07 October 2023 10:46
I want to speak about how awesome Brendan was in helping my mom. She needed help changing some things on the account and he walked us through the whole process. What wonderful customer service we got! Thank you so much Brendan for helping us through the entire thing!

Teri L
04 October 2023 20:17
Brendan at the woodgrove store helped me this afternoon to change some things on my account if it hadnt been for him this process would have been a very confussing ordeal. Thank you so much Brendan for all your help. You are what customer service is all about!
Thama M
26 September 2023 17:20
Misha was awesome at helping me switch over my old samsung to my new one. It was pretty seamless.
Extremely knowledgeable.
23 September 2023 14:02
Very cool service, a guy named Misha did everything very quickly and comfortably, we resolved our issue within a few minutes
18 September 2023 13:43
Misha and Owen were very helpful with getting our new phones
Misha helped my husband and Owen helped me. Both employees were awesome!
14 September 2023 2:12
Misha was a huge help today! I cannot say enough about his customer service. Excellent young man. Thank you very much.

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