Visscher-Pau Automotive Ltd.

Great people! A very trustworthy company to get your car back on the road serviced quickly & professionally.

Always the best service, and extremely great customer service and support. They help me to get the rental and ease the stressful situation.

Absolutely amazing, highly recommend! Very kind and knowledgeable people. Very trustworthy! Will be back if I have any future problems!

Very knowledgeable and thorough when diagnosing issues/defects on a car. Their inspection reports are very thorough, filled with notes and pictures, so you can see exactly what's wrong with your car. Great communication and friendly service; will definitely use again!

Extremely happy with the service here! I have found my forever mechanic. Friendly, informative, honest and efficient. I highly recommend this shop.

I really can’t express how thankful I am for their attention to detail and complete, genuine honesty. I think it was AJ who helped me through every step of my car problems and did a lot of investigating to find the root problem and saved me big $$$! Thank you so much to AJ and the Visscher team. Definitely go here if you want trustworthy, honest, and expert help!

Incredible service from Kim. She sorted my vehicle out quick and educated me along the way. They have a really good app that allows them to communicate clearly with photos. Highly recommend this business!

We have been here for multiple work vehicles. They have always been professional, honest and extremely pleasant to work with. Would definitely recommend for any mechanical services.

Been a customer for a decade. Never been disappointed with work and always satisfied with commentary concerning what is required in future. A. J.and Kim dedicated to customer satisfaction.
John

We have been taking our vehicle to Visscher-Pau Automotive for a number of years and always come home feeling super.

They are honest and prompt and really pull out the stops to make sure their customers gets the best treatment. They always provide a vehicle inspection update with photo's of the different parts of your car, so you can see what was inspected and what needs attention. They do a very detailed inspection report and provide an online review. You can save it down for your own records.

They proceed only with your consent and you feel like you are in the know the whole time. They never "mansplain" to you and you feel acknowledged and empowered.

We constantly refer people to them because we LOVE what they do for us and our vehicle, and especially HOW they do it.

I will give them a 10/10!
I will recommend Visscher-Pau to anybody!

Excellent customer service and as a woman who knows very little about anything automotive they explained everything needed in a respectful way.

Always professional and courteous. Always walk away knowing you got good service at a fair price. They care about the quality work they perform.

Very friendly and consistently great service. They always do an excellent job and most importantly, I trust them!

Incompetent and shady! After over $5,000 and about 7-10 visits in approximately 6 months, I drove my UNSAFE, known snd admittedly by AJ the owner, jeep home with a broken axel u joint. Caused by their lack of knowledge and ability while replacing my ball joints and tie rids. My vehicle was sent to a steering and alignment specialist, after multiple visits to Visscher pau, due to a severe shake in the steering after their shoddy repairs. The specialist told me they used cheap ball joints that were not jeep appropriate. He put new castors and helped lessen the dangerous steering issue. And a week later found that the axel u joint had lost a piece that caused the joint to become dislodged.
Secondly, they failed to fix an issue with my cooling system that again I had to return to their shop 6-7 times for. They replace multiple things (temp guage and thermostat, etc) but with a significant leak I returned again and they stated they found nothing wrong. Even though Kim, the receptionist, looked under my jeep with me and saw coolant spewing from EVERYWHERE, which she later denied. After the FINAL 2 days in their shop, and again NOTHING fixed, along with the broken and extremely dangerous to drive as stated/admitted by AJ the owner. I drove it home with NO coolant along with the broken axel u joint. Which they refused to fix

I’ve learned so much about our vehicle with Vissher-Pau. Trustworthy service, fair price, great people.

AJ & Kim and their team are very thorough and the reports on the condition of our vehicle is always detailed and helpful. The best shop I have ever dealt with in 50 years!

Never going anywhere else again! Fantastic service…Kim and AJ are amazing…they really made me feel like they cared! No hesitation whatsoever recommending this auto shop!

I find them so helpful and Kim is awesome to work with. I never feel like they are trying to up-sell me or do any unnecessary work on my car. I always feel like they are coming from an honest place and I appreciate the work they have done.

Great place! Does everything smoothly, quickly and very informative with the photo feedback to let me know what exactly is happening with my vehicle. Will continue to keep coming back!

A friend whose whole family has been coming here for years recommended this place for my out of province vehicle inspection. They were very professional and patient. Great communications. It's hard to find an autoshop you can trust. 100% recommend.

Awsome service and great communication and accommodating these are my new mechanics, great job guys.

The staff at Visscher-Pau give honest advice which is especially useful for those of us driving vehicles with over 100,00km. I value their honesty greatly considering the service they provide.
Courtesy vehicles make it possible to drop off for a day or two and still have wheels to get around.
I highly recommend visiting their friendly team, especially if the local Midas or other multi-location shop is the only place you had your vehicle repaired before.
Good Local People.