16 January 2024 1:32
These guys helped us out when we needed our punctured tire repaired quickly. It was super short notice and they accommodated us without hesitation. Work was done quickly and everyone was courteous. Very reasonable pricing too! Will visit again for sure! Thank you!
31 December 2023 12:20
Had to get my heater system fix on my minivan. Found this shop while googling for auto repair garage.

Vital Auto had great reviews and I wasn't disappointed. Everyone I dealt with was friendly and helpful. I brought my van in the morning. They identified the problem quicker than I anticipated and after giving them the ok to fix the issue. Repaired everything by about noon.

Great experience all around!
24 October 2023 11:44
Really happy with the service here! My car battery died and they were able to fix it within a couple hours of calling them. They ordered a new battery and they came to where I had my car and changed the battery quickly. The price is very reasonable also. Would go here for my car repairs and maintenance.
18 August 2023 19:00
Five star service!
IF you are looking for excellent service, fair price, great team and professional approach then Vital Auto is the best! Over 2 years what I’m using Vital Auto services and always have an amazing experience. Even after I moved out from Vancouver I’m coming to them. I can definitely recommend this location!
17 August 2023 19:00
These guys are absolute pros! Brought my Nissan Xtrail in for cooling fan/wiring issues just when it seemed no other mechanics could or wanted to fix/diagnose the problem, & they took it on.
Alan explained everything in great detail and kept me informed every step of the way.
I would definitely recommend Vital Auto as a reliable and honest auto shop.
Five star service for sure!
19 July 2023 8:58
I'm very thankful for Danny and Dustin keeping the price in my budget. Awesome workmanship too!
03 July 2023 15:52
Brought my car into Vital a few times and each time has been a great experience. Alan is very knowledgeable and took the time to explain what was going on with my car and followed-up a few days after. Overall, great experience and would definitely recommend.
14 June 2023 4:58
Alan is an incredible mechanic. Super smart, super hard working and incredibly trustworthy. I have an older Rav4 that always has complicated problems. Alan thoroughly explains problems and goes above and beyond to solve issues in an economic way. I can’t recommend Alan enough.
05 June 2023 0:11
I visit the place today, without any unnecessary diagnoses they just give me simple solution to my problem without any charges. This guys are very honest and trustworthy.
05 May 2023 13:36
Very friendly service, they were able to get me in right away and found the problem with ease. Highly recommend
19 April 2023 9:30
Amazing! Friendly service and honest. Had a little issue that was unrelated to the service and they fixed it no charge or questions asked. What a great mechanic
17 April 2023 15:00
Best service. Allan the guy who helped me in fixing my bumper, Very polite helpful. I recommend everyone to have their car service done by Vital auto repair.

Thanx Allan
29 March 2023 0:09
I stopped in here in an emergency when the tire shop around the corner quoted me a ridiculous price just to help me with a spare tire.

Alan and his guys were friendly and helpful when I was in a time crunch. As a woman, I really appreciate it when I feel welcome and treated like I might know what I’m talking about as a shop.

I will definitely recommend Vital to my friends and will be back for my regular maintenance.

Thank you thank you thank you!
08 March 2023 15:48
Dipak at Vital was an incredible sport and made sure I could safely get my car back on the road. I was looking at a new engine/car after my 2016 Elantra started stalling at low rpm, no engine lights or codes present and only an occasional flicker of the oil light. Dipak went the extra mile to diagnose the fault and drove the car around town to make sure there was no more stalling.

Have been driving the car for a few days now and the motor runs great, no stalls or noises/shaking from the engine. The fix ended up costing only 200 bucks as Dipak refused to charge for labour and threw in a heavy discount on parts. I could not have left being more satisfied and know where I'm taking my vehicles in the future.

Cheers
20 February 2023 16:34
I always went to this garage for major things because the previous owner of the vehicle has done all the maintenance here. What can I say: The guys are friendly, have fair prices and explain everything.
One time I came back because of a noise and I thought it comes from a part they just fixed but I was wrong. They lifted the car and showed me the bottom, everything was fine with the repair and they didn't charge me for the time.
I did a 20.000 km roadtrip with my car, had no incidents and recommended the shop to the new owners. Keep up the good work.
10 February 2023 22:29
Excellent Service! Highly trustworthy and knowledgeable mechanics. Not out to extract those extra bucks but will give you a genuine estimate. Will visit again! Strongly suggested!
03 February 2023 7:42
I recently had my car serviced at Vital Auto, and I couldn't be more pleased with the service. From the moment I arrived, the staff was welcoming and friendly. The mechanic who worked on my car was extremely knowledgeable and took the time to explain all the work that was being done. I could tell that they took pride in their work, as they went above and beyond to ensure that my car was running in top condition. The prices were also very reasonable – much lower than what I expected for the quality of work that was performed. Overall, I highly recommend Vital and will definitely be returning for all my future car needs.
04 December 2022 9:46
I needed to have two bushings pressed into a control arm, a small job. Got turned away from a few other shops because "it was not worth their time". The guys at Vital were friendly and willing to help from the get go. They had it done fast, and the price was more than fair. I get the feeling that these guys genuinely like helping people.
10 October 2022 7:45
Amazing customer service. Only place I take any of my vehicles. All the gentleman that work here are on point. They don't tell you things need to be done unless they actually do. Not a rip off like most mechanics. Highly recommend going here! Yam, Alan, Danny and the rest of the staff are the best!
29 September 2022 2:21
The fellow there was super keen to help me, and did so in a kind manner and fast.eh was super busy too. Got fluids toppped up and will be back for sure. I walked away from the 'guys up the street' and glad I did!
11 September 2022 4:22
Ive used these guys for the last couple years and they are the most reliable, honest mechanics I met! I highly recommend them to everyone I know.
21 July 2022 21:54
Friendly staff. I had a flat tire and these guys were very easy to talk to. Thank you for your help.
04 July 2022 2:49
Friendly and professional service at reasonable prices. It is evident that Allan, Danny and the team truly care about their customers, and they will go above and beyond to ensure your experience is a great one. I will definitely be using Vital Auto Repair for any future needs. Thank you Allan and Danny!
12 November 2021 1:51
Dee and Allan's team are very professional and friendly. They completed the same service as Mercedes dealership usually does on my car and a lot cheaper. Totally recommend and I will definitely come back for my next service.
17 September 2021 23:23
Allan, Dee, and the whole Vital Auto team are nothing but honest, friendly, proficient, and fair. They have taken amazing care of my previous car since the day I bought it, despite it having a plethora of complicated issues (all of which were solved by them with a breeze). Now they are taking care of my new car! I live beside a whole street of auto shops, but always choose to drive the extra time to come to Vital Auto because they're simply the best in town. They are always very fair with their prices and never fail to fix a problem, even the most complex kinds! Everyone here is extremely friendly and always has a smile on their face. The whole shop is an amazing vibe, and everyone is always a joy to deal with. If you're looking for a trustworthy and friendly auto shop who will be sure to take amazing care of your vehicle, this is the place for you. Thank you, Vital Auto and see you at my next service!
07 September 2021 7:44
Shop was very professional, had a few small hiccups between getting new tires but the staff handled everything as quickly as possible. Originally went for an oil change and break pad replacement. They let me know my break pads were still at 40 and 50 percent. My breaks have been squeaking at low speeds after the tire change though. Not quite sure why. My guess is it may be moister, dust or small amount of rust. I would highly recommend this mechanic. As stated before they go out of there way to rectify or handle any mishaps ASAP.
01 August 2021 19:25
We were in the city from west kootenays for dr appointments during covid.our rear brakes and caliper went on the drive to Vancouver from home. We were worried we wouldn't find a place that could get us in fast.vital ordered the parts the day we talked with them and had us bring the car in the next day.he wanted to do it that day but we couldn't due to our appointments.he understood our predicament and was awsome.getting us in asap.ty Vital u rock.
24 July 2021 20:28
This shop is my go-to car repair/maintenance store. Their staffs are friendly, patient, and responsive. My car has the ECL on a while ago and it was a pain in *** to fix. They diagnosed the problem, ordered the parts right the way, and got it done as soon as possible. The shop is quite busy (too many returning customers I guess.) so make sure you call and book an appointment.
15 July 2021 22:36
I've been coming here since the day they opened! They've always done an amazing job with all my vehicles. Everybody I've referred to them haven't had a single complaint either. Keep up the great work guys!
19 June 2021 16:07
Amazing customer service. Only place I take any of my vehicles. All the gentleman that work here are on point. They don't tell you things need to be done unless they actually do. Not a rip off like most mechanics. Highly recommend going here! Yam, Alan and Danny are the best!
28 May 2021 6:32
Such a fantastic team at Vital Auto Repair! Really helped me out in a situation. Keep up the great work! Thank you!
23 May 2021 21:02
Had my bf's car fixed at this shop last month and still had the check engine light on. WOULD NEVER GO HERE AGAIN. What a scam.
20 April 2021 7:00
Super helpful and friendly! They were quick and efficient, I will definitely be coming back here!:)
21 March 2021 8:31
The team there was great! I supplied parts to have all my brake pads and rotors to be replaced and had no issues at all. They called a couple of times during the service to make sure I was aware of what was being changed and what work was being done - super honest and up front! Would definitely come back here in the future to make sure my car is looked after properly.
16 March 2021 6:25
Vital Auto Repair is Amazing! After contacting them concerning a family vehicle problem in Vancouver they promptly addressed it and remained in contact with me in Ontario throughout. I'm most impressed with them.they are honest and do excellent work. I would highly recommend Vital Auto Repair! Thank you Dee it was a pleasure dealing with you. W Kanata Ont
28 November 2020 23:20
Very nice and professional people and service, with a reasonable price which is a plus! Will have my further maintenance done here. Woohoo~
17 November 2020 13:11
Allan is a really good communicator. Big customer service skills. He was patient and explaining me everything about my car. You can trust him. He is good at his job. He even seems passionate, and above that, he saved me 500$+ from what the Honda auto dealer was about to bill me if I would have chosen them after the mechanical inspection. Vital Auto Repair and Detail is what we call a hidden gem. Thank you very much.
17 November 2020 3:45
Brought my Honda CRV to the garage today, they did an awesome job and took the time to explain the faults, fixes and potential future problems. I will be using these guys as my local garage for the foreseeable future, thanks lads! Ryan.
09 October 2020 19:17
Trustworthy, reliable, friendly, and professional. I have been trusting Vital Auto with servicing my vehicles since they've opened their shop and have never taken my cars anywhere else since then. Thanks Dee for taking such good care of my families vehicles.
13 September 2020 18:56
Alan is knowledgeable and trustworthy when it comes to repairs and maintenance for your vehicles. He has serviced and repaired by 2011 Land Rover each and every time and I never have to worry about it.
30 August 2020 19:30
Alan and Danny have been taking care of my car for the last couple of years, from major repairs to oil changes their quality, patience, and service is unbeatable. They treat me like family and are genuine in the way they approach their business.

If you're reading this review and are considering bringing you car in, don't hesitate!
19 August 2020 22:19
Such a great auto shop. The guys here are super friendly and honest. I've been coming for a few years and I wouldn't go anywhere else-the service is timely and the prices are fair. Added bonus: they don't make you feel stupid if you don't know much about cars. Seriously check them out!
13 September 2019 6:21
Extremely honest people! I had a flat tire and took it back to kal tire to see if they can fix it, they said my rim is corroded which led to the tire failing. They tried to sell me 4 new rims and 2 new tires. Took the tire to Vital and they took the rubber off the rim and it definitely wasn't corroded. I ran over a metal blade. These guys saved me $1600, kal tire ended up giving me two new tires as well for their dishonesty and covered under warranty. I would recommend Vital Auto repair to anyone in the future and I will be coming back for future work needed.
12 September 2019 21:38
Honest guys, fair pricing, fixes my car problems everytime the first time. Never had to go back twice for the same problem.
05 August 2019 13:01
This place is great! I used to come here with my old car (which they always did a great job on) and with my newer car went to the dealers. I will always drive the extra Km’s to come back to Vital’s. Example: running light on driver’s side wasn’t working, dealership said to fix it could cost up to $500! After doing the oil change, explaining all that was done, insisted on looking at running light, and it’s fixed! They are just that good and fair.
23 May 2019 3:39
Friendly service. We stopped because there a problem with power and they got to it as soon as they could. They evaluated the problem and waived off the cost for it.
20 May 2019 0:07
I have a corrola 2003. Alan and D.best automobile doctors, true to their work, friendly and caring. I went for power steering pump change 2 months ago and its runing smooth ever after, they gave me the best service for my first car, moreover, they care with the same feeling as you do.i would go to Vital again for all my future regular oil change or random inspections. No shady work or manipulations i would recommend all car lovers, you can blindly trust these guys (specially first time owners too) as they always do a true scan to your car needs and the BEST JOBS! Personally experienced!
04 May 2019 5:59
Would recommend for any repairs! Techs have many years of experience honest and very reasonably price! AAA+
24 April 2019 5:35
I came here because it was recommended by my friends that have come here for years. I originally brought my car to a Honda dealer because there was a recall for my vehicle. The next week, I noticed that there was a loud rattling sound coming from the back of my car. Took it back to Honda and they quoted me $1100 for a unrelated reason (exhaust pipe completely rusted through and there was an obvious hole in the pipe). I haven't had good experiences with auto shops in the past but I did trust my friend when he recommended I go here. They were kind enough to squeeze me in and the total ended up being less than half the estimated cost compared to Honda. The workers there are really nice - they will also give you a heads up on other things that you may want to consider fixing in the future, which is helpful for me since I don't know much about cars.
29 March 2019 3:43
I take both of my cars to these guys. Integrity comes to mind first. Always fast and always professional. Customer for life! Thankyou vital!
04 March 2019 19:28
I got pushed around from a few different mechanics in the city, who didn't want to fix the issues on my car, and I had the problem misdiagnosed several times at different places. Brought my car here ONCE, and they fixed the problem in a single day, and for a reasonable price. These guy's don't mess around at all. Great guys, and actually showed me and walked me through at the things that they fixed. Highly recommend this place.

10/10 will return.
12 February 2019 10:05
Have been using this shop for maintaining my car since last summer. Alan always tried to help me to save costs, and his works were tremendously perfect. I strongly recommend to see Alan. Still needs lots of work to be done on my car, and hope Alan will take care of my car well for future jobs. Thanks Alan~ (from Jun)
10 February 2019 3:58
Been here a couple of times. Honest, reasonable and competent. Parking can be an issue. Best to call in for an appointment.
04 January 2019 10:49
These guys are the best! They are really helpful with explaining what they will be working on and give good advice. I never feel pressured to get more work done than can I afford at once and they always seem to do their best to save me money (I have an old car!). They are really accommodating and have strong customer service skills. As someone who doesn’t know cars really well, I never feel like I’m being taken advantage of as they provide options to save costs and I have the choice as to what I want to prioritize. Highly recommended!
14 August 2018 11:23
I was recommended by a friend to check out this place as they've been here many times and were always satisfied with the services received. After a TERRIBLE experience with Wolfe Subaru on Boundary, whom seem to just ask me to dump $$$ time and time again, I decided to give Vital Auto a shout to see how they can help me. I spoke with Allan and after his initial diagnostic, he presented me with many options to fix the issues with the car ranging from the worse case scenario to the best case scenario. Allan's had his best interest with me the entire process and he found the most cost-efficient way to repair the car without sacrificing quality. I really appreciate how transparent and direct Allan was throughout this entire repair. Wish I came to this Gem first. HIGHLY recommend!
19 March 2018 9:51
Been here twice. Both experiences were excellent. They worked with me on figuring out the problem instead of offering up some nonsense and replacing a part I don't need. Brian Jessel BMW on Boundary takes my ride for a full diagnostic test. They tell me I need a servomotor or a whole new transfer case.we are talking about $1000 or $8000.it's a 6 speed X3 with ZERO Issues.do a little research, turns out the transfer case on the X3 has a common issue which is a plastic gear wheel in the transfercase actuator that wears from the metal screw that operates it. Allan at the shop did a diagnostic test and a little research on his own, AND proactively had the part brought in for me. Had it replaced in 2 hours. That alone sums it up. Honesty and genuine give a F is where I think people should bring their business. If i had twitter. Brian Jessel BMW should publicly be recognized for this type of business culture.

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