W D Sheet Metal Ltd

Called to see if we could have a split AC moved. WD came and assessed in two weeks and the move was completed the next day. Our installer (Kenny) showed us how to use the AC remote. Thanks for the great service.

I learned about WD Sheet Metal about 12 years ago when I bought the house and upgrade included getting rid of baseboard heating and 1970's air conditioning system. Installed a heat pump with natural gas backup furnace which also involved updating all the ducting and vents.

With the initial installation they were bang on with the quote and everything done on time.

Had an issue with the furnace and opted to install a better one about 4 years ago. No issues, except this winter found the furnace throwing an error code and waiting an hour or two before resetting and trying to heat. A quick text and call to Jeremy at about 9pm on a Friday night. Felt bad calling him during his Christmas party but he was able to give me some pointers and was ready to come out that evening or the following day (weekend). With his help we were able to get to Monday and when he appeared, was very professional, explained exactly what the issue was (heating rod needed cleaning and even suggested that they would bring in a couple more so that one was here at our home should the problem arise again).

I had bought an Ecobee smart thermostat and Jeremy was also able to handle the installation and make sure everything was working just fine including the extra feature of wifi and Alexa.

The rate's for service come with the expectation that when it is minus 15 outside that someone will be able to help you - which is the case. They stand behind there products and service, not to mention on time.

Kudo's for Brent, Jeremy and the team at WD Sheet Metal - keeping us warm and cool at the lake:) #WAndre

Service call to senior's home due to dead thermostat batteries. Total time on site was 10 minutes. Took 5 minutes to replace 2 aa batteries. Total fee was $113! The "professional" journeyman did not reset the thermostat temperature so the house went cold first night. Next day the furnace cover holding the filter falls off due to improper replacement. I can understand a service fee for time, fuel etc. But this type of business practice is pathetic. Never again.

I am very lucky to have used Brent and the gang at WD Sheet Metal, I have one of the oldest houses in Grand Forks (built in 1910) most of the plumbing contractors in town recommended I get WD Sheetmetal do do the job, when the heatwave hit it was hard to source all the equipment for this house, all the stores in town had trouble getting fans let alone air conditioner. It took a couple of extra trips to get the job done but the place is as cool as can be! Thanks again Brent.

The staff at WD are 100% WD sheet metal are excellent people to deal with very good service

My gas furnace was due to be replaced so I called this company in the spring and had a long disscussion with the technician and we disscussed the pros and cons of heat pumps versus a gas furnace. I was advised
that at this time a gas furnace would be more economical as gas is
cheaper then electricity. An appointment was made for an estimate to
install a gas furnace but they never showed up. Good luck getting a response in this heatwave.

Always friendly and helpful. They are the ones for my heating problems