I did some diy drip line irrigation in my yard and garden and ran into a problem with too much backflow pressure. After spending 2 hours on the phone with the brand name company without any solutions I called WaterTec in Langley for some help. I was connected with Brandon almost immediately and he was able to give me a possible solution. I went to the store location the next day and despite being extremely busy was able to get what I needed and more to solve my problem. Outstanding customer service from Brandon who went above and beyond for me and to the other gentleman who assisted in store (sorry didn’t catch your name). You certainly don’t come across this kind of customer service ever.
Excellent people. Ryan and his crew came to work July 1st Canada Day to save my plants. Also excellent with back service if anything goes wrong. Definitely can count on them
Best agricultural and irrigation supply business hands down. All you need for residential or farm irrigation needs big or small. Highly recommended. Staff are knowledgeable and trained. Speaks your language
The team from WaterTec is a pleasure to work with. Our experience has been that they are humble and hardworking, always looking for the best result for their partners and customers.
Extremely rude and terrible customer service the young gentleman behind the counter had zero knowledge of any parts when I had questions and kept saying I dont know man and clearly looked stoned.