Waypoint Insurance

Thank you to Gillian and Harshil! You both were so fast, efficient, and helpful with my insurance renewal needs! Thank you!

Gillian was professional, knowledgeable and very friendly. I will definitely return for my future Autoplan needs!

I have used Gillian for over 10 years for both my personal insurance, as well as for business.
Every time I can rely that I will be taken care of. Even if it is something outside of their normal scope, she has sent me referrals.
I continue to do business with her because her communication is excellent, and always gets back to me in a timely manner

Gillian helped me with my insurance today. In and out in 5 minutes, friendly service and helpful recommendations on financing options. Thank you Waypoint Insurance!

Have been buying my car insurance from Waypoint for a number of years. Gillian North, the broker who recently assisted me was an exceptionally courteous and helpful individual. Waypoint is fortunate to have someone of her high caliber on staff.

Great Experience. Easy and Pain Free. Address was changed easily over the phone. Thanks Gillian

Shenalyn Espiritu just provided an efficient, thorough and pleasant phone car insurance renewal. She checked to make sure I understood the coverage choices I was making, and checked if we were eligible for the mileage discount. Thank you!

Waypoint has also gone to bat for us when our home insurance provider stopped insuring our rural area and costs sky-rocketed. Nisha in the Courtenay office worked incredibly hard to find an affordable premium.

Prompt callback service for auto insurance and Gillian the customer service person I spoke to was extremely helpful!

My schedule was hectic the day I renewed my auto insurance. Gillian provided very quick and efficient service.

Shenalyn went above and beyond in helping me get additional discounts in my car insurance. She wasn't even the agent that was originally helping me but was she stepped in and sorted everything out with ICBC.

Gillian's the best! I have some complex cases and its always smooth sailing with her at the helm! I could not recommend her more highly.

Great customer service! Gillian N.handled my request with speed, ease and a great personality. Waypoint for the win!

I renewed my vehicle coverage over the phone with
Shenalyn Espiritu. She was very friendly and helpful. The process was simple and I completed it within minutes from my home. I highly recommend both Waypoint and
Shenalyn Espiritu for your insurance needs!

Shenalyn called within 30 mins of me submitting a request to renew my car insurance. She was knowledgeable, helpful and efficient - all things I appreciate!

Gurpreet Kaur provided an excellent customer experience. She was friendly, knowledgeable, patient. She made renewing my insurance a breeze!

I dealt with Shenalyn Espiritu and she was great. She made everything effortless. Give her a call!

Shenalyn Espiritu helped me get my car insurance. She was very knowledgeable and talked me through all my potential options. Thanks for the help!

Shenalyn Espiritu​ was great. She was very friendly and efficient renewing my auto insurance. She helped me over the phone, which allowed me not to drive all the way to their office. Excellent service. Thank you.

Gillian is so efficient and friendly. I am always happy to see her when I go to Waypoint do deal with my various insurance needs.